Incredible service. Called about a damaged bumper on my new car at 10am and was told to bring the…read morecar In whenever. Brought it in at 10:40 and had it fixed by 11:40. The front bumper on my two week old car looks like new again. The men working were so nice, honest, and fair. I was given a loaner car for the hour they worked on my car. Will definitely be going back and would strongly recommend.

Very responsive - timely. Did a great job of loading and unloading - could ask no more!…read moreKnowledgable & personable.

At first a fast response, but later a costly & disappointing experience. Cost to tow 20 miles -…read more$385+. They also couldn't do the repair so recommended another. Then couldn't manage to get the vehicle to the place that could do the work. Horrible service & horrible responses. I will never recommend them for anything, be it towing or automotive repair.

After having the misfortune of being involved in a car/deer crash on Hwy 53, I tried to contact a…read moredifferent tow service. When they failed to answer, I called Countryside. The phone was answered quickly and professionally. In a short time, Mike had arrived to help me out. While I didn't end up needing a tow, I did need my battery jumped. Mike helped me get situated and got me back on the road with a pledge to help me out if I decided the vehicle wasn't road worthy. Great service!

Mike answered our call from the side of the highway after our car lost power. He gave knowledgeable…read moreadvice on the phone and showed up immediately. He picked up our family of 5 and towed us to his garage where he started working on our car and we were back on the road four hours later. As a family traveling with 3 young children, we appreciate this kind, knowledgeable, helpful, professional man coming to help us. We felt safe and secure.

There is no comparison between CCR towing and that other guy in Rice Lake! I just dealt with the…read morelesser of the two. He was pushy rude and took my car back to his yard rather than the scrap yard where I asked him to because "they weren't open yet" they opened at 8 they hooked up at 7:55. Of course before this he offered my wife who doesn't own the car $200 after looking under the car. So now, if we didn't accept his offer we would have to pay the tow bill x2 plus $30/ day to hold it there. The bill was revised to be for one tow. To be clear.... This was the other guy and NOT CCR towing... I paid these people in Pennies...no really... It felt great. Then I called CCR. OMG thank you CCR. They were there immediately, knew what to do and did it. Customer service still matters at CCR towing. They even swept up glass around the car before towing to the scrap yard (the surrounding area was littered with glass and little car pieces). Great job! Very happy!!

highway repair took in our rv on a cold and busy day and treated us very well, they repaired our rv…read moreand even spent a long time looking for a part we needed and had it delivered as quick as possible so we could be on our way. my husband was a repairman most of his life and worked in a shop like this, he recognized the extra mile that they went to. Barron is lucky to have a shop and talented men like this one!

After my husband and I were in a snowmobile accident on a public trail, we had no idea how we were…read moregoing to get our sled off the trail. It was a stressful situation, and we were overwhelmed. Trent stepped in and took care of everything. He responded quickly, stayed in contact with us throughout the entire process, and handled the recovery professionally and efficiently. He even worked directly with our insurance company which made things so much easier for us. If you ever need a tow -- whether it's a snowmobile, UTV, truck, or car -- on the road or out on the trails, Trent is absolutely the person to call. He has the equipment and storage available. We highly recommend his services and are so grateful for his help during a tough situation.

Prompt, Polite, Accommodating and Above all Professional. Wish they served our area!…read more My tow was a nearly 200 mile one-way tow; 4 hours, one way! Great conversations with both Trent and Garrett, thank you again!

Had to get 4 tires replaced and installed. Great family owned and operated business. Quality work…read morewith good communication and prompt service. Easy to schedule!

Got an estimate for some vehicle repairs. Estimate included $129.00 for labor which was supposed to…read morebe around 45 minutes. OK. Vehicle was in shop for approximately 15 minutes but was still charged the $129.00. When the amount was questioned I was told that since that was the estimate then that was the charge. Don't know too many people that make $129.00 for 15 minutes unless it is my heart surgeon. Won't go back.

I bought an F150 from Don Johnson Cumberland a few years ago. I love the Truck I liked the deal…read moreand the Sales guy. I even like Don Johnson as a dealership! It is so much better than Link in Rice Lake! But trying to get service done on my Ford's is impossible! I leave message after message and they never return the calls. Finally I call either the sales department or collision department and they will go over and find out what's going on in service and why they aren't picking up or returning voicemails! When Service finally gets back to me, to book an appointment they make an excuse that it's their new phone system. It can't be their new phone system for the past two years! It has to be under staffed, laziness or something else! I think the owners of Don Johnson have no clue how mismanaged this service department is or they would solve this issue immediately. When you interact with the service people they're polite and professional so I have no issue with that. It is just trying to make an appointment! They need someone to answer their phones and book appointments

I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order…read moreprocess, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray!