I was going through some old papers and found your card . We had a break down pulling our pop up…read morecamper several years ago . We called and were towed to your shop . Your guys welded our camper and we were back on the road ! You were lifesavers . We are from Cincinnati and were camping up there in Wisconsin . What a blessing you were ! I won't forget your kindness to us . Thank you , Randy

Jason was on time and proficient and congenial... a friendly person helping in a time of need…read morepulling my car out of the ditch!

After having the misfortune of being involved in a car/deer crash on Hwy 53, I tried to contact a…read moredifferent tow service. When they failed to answer, I called Countryside. The phone was answered quickly and professionally. In a short time, Mike had arrived to help me out. While I didn't end up needing a tow, I did need my battery jumped. Mike helped me get situated and got me back on the road with a pledge to help me out if I decided the vehicle wasn't road worthy. Great service!

Mike answered our call from the side of the highway after our car lost power. He gave knowledgeable…read moreadvice on the phone and showed up immediately. He picked up our family of 5 and towed us to his garage where he started working on our car and we were back on the road four hours later. As a family traveling with 3 young children, we appreciate this kind, knowledgeable, helpful, professional man coming to help us. We felt safe and secure.

After my husband and I were in a snowmobile accident on a public trail, we had no idea how we were…read moregoing to get our sled off the trail. It was a stressful situation, and we were overwhelmed. Trent stepped in and took care of everything. He responded quickly, stayed in contact with us throughout the entire process, and handled the recovery professionally and efficiently. He even worked directly with our insurance company which made things so much easier for us. If you ever need a tow -- whether it's a snowmobile, UTV, truck, or car -- on the road or out on the trails, Trent is absolutely the person to call. He has the equipment and storage available. We highly recommend his services and are so grateful for his help during a tough situation.

Prompt, Polite, Accommodating and Above all Professional. Wish they served our area!…read more My tow was a nearly 200 mile one-way tow; 4 hours, one way! Great conversations with both Trent and Garrett, thank you again!

I bought an F150 from Don Johnson Cumberland a few years ago. I love the Truck I liked the deal…read moreand the Sales guy. I even like Don Johnson as a dealership! It is so much better than Link in Rice Lake! But trying to get service done on my Ford's is impossible! I leave message after message and they never return the calls. Finally I call either the sales department or collision department and they will go over and find out what's going on in service and why they aren't picking up or returning voicemails! When Service finally gets back to me, to book an appointment they make an excuse that it's their new phone system. It can't be their new phone system for the past two years! It has to be under staffed, laziness or something else! I think the owners of Don Johnson have no clue how mismanaged this service department is or they would solve this issue immediately. When you interact with the service people they're polite and professional so I have no issue with that. It is just trying to make an appointment! They need someone to answer their phones and book appointments

I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order…read moreprocess, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray!

Incredible service. Called about a damaged bumper on my new car at 10am and was told to bring the…read morecar In whenever. Brought it in at 10:40 and had it fixed by 11:40. The front bumper on my two week old car looks like new again. The men working were so nice, honest, and fair. I was given a loaner car for the hour they worked on my car. Will definitely be going back and would strongly recommend.

Excellent service, fair prices. Have used them for all three of my vehicles. My go to for tires,…read morebrakes or suspension work.

Overcharging, I went in for an oil change and she tells me her guys normally can blow out my filter…read morebut it was beyond replacement so we had to replace your filter and that adds another 30dollars to the bill I said ow okay that's fine , while thinking funny how I just checked it out a week ago and it still looked new ! Never do business there again shady practices! They should have asked if I wanted it replaced in the first place . Don't go here .

It's rare in life to find a team that's willing to recognize and help when someone is stranded and…read morein desperate need.  But this team did just that! We appreciate you from the bottom of our hearts! We are an active duty military family on vacation from Texas and just outside of Rice Lake we had turbo intake hose on our 2025 GMC Sierra 2500 HD AT4X AEV blow. We were 70 miles from where we were staying and found this GMC dealer online. Desperate, we went inside and explained our situation. We had no other vehicle, we were 1400 miles from home, and 70 miles from where we were staying, with zero options. We were stranded. Samuel, our service advisor, said he would need to talk to the manager Mel and see what they could do as they were booked solid. Samuel and Mel were able to squeeze my car in the very next day, despite being booked solid, and provide us with a loaner vehicle so we could make it to our lodging for the evening. This dealer was a lifesaver! They repaired my truck the next day and even let us keep the loaner car an extra day as it was our 25th wedding anniversary and we didn't want to spend it driving to pick up the vehicle. This is exactly what you want every dealer to do, but very few would go above and beyond like the team at Don Johnson Motors and Rice Lake. You saved our trip, our truck, made sure we weren't stranded, and even made sure we had a happy 25th anniversary. Thank you, thank you, thank you! You guys truly are the best!!!!!!

My vehicle was being repaired at the collision center. Repairs were supposed to be completed in a…read moreweek and took much longer. Poor to no communication. Left messages and no return calls.

Just picked up a new Wolverine X2 from this dealership. We brought in a trade and had the deal…read moredone and closed within an hour. They went above and beyond what I expected, and we got a very fair trade in as well. I plan on using them for all the required oil changes and repair as they have gained my trust in their service and abilities. Thanks Rusty for making this a easy process!