I bought an F150 from Don Johnson Cumberland a few years ago. I love the Truck I liked the deal…read moreand the Sales guy. I even like Don Johnson as a dealership! It is so much better than Link in Rice Lake! But trying to get service done on my Ford's is impossible! I leave message after message and they never return the calls. Finally I call either the sales department or collision department and they will go over and find out what's going on in service and why they aren't picking up or returning voicemails! When Service finally gets back to me, to book an appointment they make an excuse that it's their new phone system. It can't be their new phone system for the past two years! It has to be under staffed, laziness or something else! I think the owners of Don Johnson have no clue how mismanaged this service department is or they would solve this issue immediately. When you interact with the service people they're polite and professional so I have no issue with that. It is just trying to make an appointment! They need someone to answer their phones and book appointments

I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order…read moreprocess, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray!

It's rare in life to find a team that's willing to recognize and help when someone is stranded and…read morein desperate need.  But this team did just that! We appreciate you from the bottom of our hearts! We are an active duty military family on vacation from Texas and just outside of Rice Lake we had turbo intake hose on our 2025 GMC Sierra 2500 HD AT4X AEV blow. We were 70 miles from where we were staying and found this GMC dealer online. Desperate, we went inside and explained our situation. We had no other vehicle, we were 1400 miles from home, and 70 miles from where we were staying, with zero options. We were stranded. Samuel, our service advisor, said he would need to talk to the manager Mel and see what they could do as they were booked solid. Samuel and Mel were able to squeeze my car in the very next day, despite being booked solid, and provide us with a loaner vehicle so we could make it to our lodging for the evening. This dealer was a lifesaver! They repaired my truck the next day and even let us keep the loaner car an extra day as it was our 25th wedding anniversary and we didn't want to spend it driving to pick up the vehicle. This is exactly what you want every dealer to do, but very few would go above and beyond like the team at Don Johnson Motors and Rice Lake. You saved our trip, our truck, made sure we weren't stranded, and even made sure we had a happy 25th anniversary. Thank you, thank you, thank you! You guys truly are the best!!!!!!

My vehicle was being repaired at the collision center. Repairs were supposed to be completed in a…read moreweek and took much longer. Poor to no communication. Left messages and no return calls.

Noble's Tire Service is about as good as it gets and we're lucky to have businesses like this in…read moreour small community. A family owned and operated business, with generations of knowledge, excellent service, great turn around time, and a business that serves its community outside of its walls. We're happy to be a customer of Noble's and plan on doing more business there in years to come. Highly recommend them for any vehicle tire needs (personal, ag, commercial, etc)

Incredible service. Called about a damaged bumper on my new car at 10am and was told to bring the…read morecar In whenever. Brought it in at 10:40 and had it fixed by 11:40. The front bumper on my two week old car looks like new again. The men working were so nice, honest, and fair. I was given a loaner car for the hour they worked on my car. Will definitely be going back and would strongly recommend.

You can't beat the price and service at this shop!…read more I've been going to Lake Ave Auto as long as I have had a vehicle, and I am very thankful for all of the help that I have received from Bill and his crew. They're very honest, and will not fix anything additionally without asking about it prior (which I HAVE had issues with in the past), and they charge very reasonable rates for their work. They will even vacuum out and clean your car for you!! Top notch service!!!!!

By far the most helpful, informative and nicest customer service ive had as far as mechanics go…read more Good prices, and he makes sure you know what exactly he did and why. 100% recommend this as a first choice

While camping just north of Ladysmith WI on Sept. 5 2017, i woke to find my front tire flat…read more Luckily I brought my portable 12volt air compressor with. i pumped up the tire and made it to TOYCEN Chevy dealership around 9:00 am. The service man was very nice said he could look at it right away.( I thought I would have to wait over a hour because i was a walk in with no appt.) Within 15 mins my flat was repaired at a very reasonable price & went on my way. Thank-You so much for your excellent service!!!!

Excellent service and price. I have replaced three sets of tires for various vehicles. Very…read moresatisfied.

I do not recommend tire city in Rice lake I went there to buy 2 tires and get a simple swap off my…read moresnow tires the lady stripped my stud and blamed it on Walmart she also didn't secure the tire correctly. When I left I felt it wobble and brought it back immediately she looked it over and had Jason auto repair mechanic look it over and they said I had a tiny bit of play in the ball joint and that was causing the wobbling, I told them it was not doing this before and she sent me on my way anyways. Feeling that it was unsafe I took it to la point tire and has them look it over and they informed me of her mistakes. I called to let her know and she offered me 5$ what a joke! Do you know how much damage that would have caused if the tire had fallen off not to mention where I could have been and how many people could have gotten hurt?

Great people really helped me out, fixed my daughters car while I was stuck in another state, I…read morewould recommend this company to everyone

I have a 2010 Prius with 250K+ miles on the odometer. F & F replaced the strut assemblies and two…read moreof the wheel bearings. The car drives like new again. F & F did excellent work and their pricing was very good.