We were stuck on the side of the road on I75. It took the tow truck 1:45 minutes to show up just to…read moresay that they they only have two drivers out and can't take my husband and I to the Collition shop where we needed it towed.. and that one of us would need to call an uber. Robert the tow truck driver argued with my husband and said that he hated his job and left us stranded at 11:30 at night. If they could not do the job, they should not have taken it and made us wait just to leave us there. What a horrible company!!!

these guys are a go to! drove over an hour to drop off car after sitting at dealer for 6 months!…read moreLogan was fast and very profesional would recommend!

Richard was quite professional and kind. He helped me get up into the truck by cupping his hands…read moreand carefully lifting me. What a rock star!!! He deserves a raise!!!

Helpful and friendly. Came in stated time. A few more characters of text to say they were good and…read moreget to 85 characters.

In & out Jacob was quick and to the point. Very nice and cordial. no hassle knew what he was doing…read morewhile he loaded car he had a remote control in his hand to finish loading never seen that before. I recommend Roadrunner. Lou

Road side flatbed tow of my boat trailer. Amazing and…read morehelpful, hardworking and polite help.

Joe Showerman is the real deal. He came through for us on a Saturday - the first day of our summer…read morevacation - when we had a boat trailer issue. He is a kind and easy going guy with a great sense of humor. He was prompt, competent, and super helpful in our experience with him. He went out of his way to help us - going above and beyond to provide good service. Considering it's usually not your best day when a tow truck is involved, working with Joe softened that blow for us. Thanks Joe!

From the owner: Locally owned business here to serve your towing and roadside assistance needs…read more We now offer dumpster rental and clean up services.

Great job! Waaay faster than AAA ever was. 20 minutes from the time I called until they showed up…read more Put my Tahoe on a flatbed and got me home in a timely manner. Definitely will keep their contact info.

The staff here were disrespectful, unprofessional, and rude during an already stressful situation…read more I was involved in a rear-end accident in which the other driver ran from the scene. The police picked this tow company, and I was a nervous wreck after being hit. They wanted me off the highway quickly and didn't give me time to capture pictures. After I got to this tow yard and tried to take pictures of my vehicle, the old man literally slammed the gate in my face. They refused to let me retrieve my work equipment and initially wouldn't allow me to take photos of my vehicle until they were essentially forced to. They showed no compassion or understanding and made an already difficult experience even worse. I hope no one has to deal with having their vehicle towed here.

Quality work fair price. They investigated and found the issue quickly. Work was done in a matter…read moreof hours. Highly recommend!

I was on my way home from a business trip in Detroit and my truck overheated and I suddenly found…read moremyself broken down. I Yelped Car Repair, found Diamond Jims and they were able to get my truck fixed, replacing an Idler Pulley, new belt, new fluids, and I was on my way home. Doug was my mechanic and he was awesome. Thank you guys! I'd highly recommend.

This couple is amazing. I rarely use my roadside assistance. 3 times in the past couple of months…read moreI've have to call. All 3 times this couple came to save the day. Most recently I blew a back tire. ETA from the insurance company 30-60 minutes. They arrived in 18 minutes, changed the tire and had me on my way. Customer service is top notch, they are friendly and remembered my kids names from the last roadside call. Thank you so much!!!!!!

Very fast service!!! Didn't take but a few minutes to get me in my way. I locked my keys in my car…read more They work well with Geico auto ins Roadside assist. Highly recommend this provider.

Absolutely terrible!! after waiting for 3 hours to get service, I found a di company that was here…read morein 30 minutes. this company's lack of communication is as bad as it gets with no updates other than "eta is 20 minutes ". Save yourself some time and go somewhere else

If i could give them zero stars I would. Absolutely the worst experience with a tow service I've…read moreever had. Quoted me 20-30 mins, after 45 mins with no truck showing up, I called again. They then told me it would be another 20 mins. So after another 30 mins they texted and said the truck was having issues and would be delayed. I asked for an eta and they said 'at least an hr. The truck is broke down so we sent out another.' I said 'okay, what's the eta for that one, then?' He said 'an hr.' Nope. I told him to cancel, that it was bs, and I would call someone else. He said 'well, as i said our truck broke down.' I replied 'good, saves me from paying for your crappy service.' Then he sent a laugh emoji. Unacceptable. They could have told me after the first 20 mins that the truck was having issues, yet they just kept stringing me along. You are providing an EMERGENCY SERVICE for people who are paying you, and not only are you not going to communicate effectively, but you'll laugh at people who are stuck and frustrated??? Don't waste your money or time on this sh*t company.