Jason, You have totally missed the point. If your team claims that they "completed a…read morecomprehensive pre-delivery inspection and detailing process", they lied. If your team had inspected and detailed the RV, that you were paid $5,000 in advance to do, why was the damage to the refrigerator door the first thing we saw upon entering the RV? (We will remind you that we had to push to have your people replace the door rather than your usual method of putting it off till we got home to have our local dealer fix it.) Why was the RV sitting on the lot dirty? Why was the window behind the driver seat smeared and we had to ask to have somebody come and clean it? Why is the center running light lens above the cab missing, but there is still electrical tape still stuck to the coach? Why are there scratches in the windscreen that look like something was dropped and scrapped across it? The list goes on. The dedicated 2 1/2 hours "delivery appointment and orientation" is a learning experience for new owners to learn how to operate the RV. It is not a session for new owners to be checking for damage. You conveniently do not allow any time for owners to do that as you are to busy trying to get paid and send your customers down the road. With regards to your comment about the 22 days before informing you of the damage, we were on the road during that time, traveling to Vermont and then back to Oregon. This is just a lame excuse for denying responsibility. Nobody was going to fix the windscreen while we were traveling, so there was no point in making an issue of it at that time. Your staff all knew that we were going to be on the road during that time. Again, this should have been detected during the pre-delivery detailing and inspection and long before we even got there. If you seriously want to "provide an exceptional ownership experience" and are truly "committed to assisting you in any way you can moving forward", you can send us a check for the glass windscreen that we are having replaced tomorrow (Tuesday 8/4/2026).

I purchased a 23b 2026 Winnebago Ekko from Lichtsinn in August, 2025…read more There are pros and a couple cons to share. PROS - Lichtsinn's volume of online instructional videos was helpful before the purchase and afterwards.  I flew in to Minneapolis, the pickup and drive down to Lichtsinn worked great The RV itself has been all I hoped for and more The orientation process Lichtsinn providing a loaner vehicle  The service and parts department.  I have called about 5 times over the 1st 6 months with questions and they have all been answered professionally. Some of the names I recall of people who have been very helpful:  Justin, Hannah, Cade, Stacy, Jeremy (sorry I'm not remembering everyone's names). CONS - Primarily related to the salesman I was randomly given when I first sent an email inquiry about available stock. When I brought up the idea of a 3rd party inspector (which I paid for) reviewing the vehicle before I flew in, the initial response was Reed tried to talk me out of it. When I flew in to purchase the vehicle there were a couple of items not completed from the inspection.  It appeared that Reed hadn't reviewed the inspection items.  He then tried to blame the service department. Two weeks ago I had an issue with my steps malfunctioning while I was traveling out of the country.  I called Lichtsinn towards the end of the day.  The operator forwarded me to Reed.  Reed said he would try to get someone from service.  The phone was placed on hold for 10 minutes and then finally went dead.  I called him back and left a voicemail for him.  I then called back again and Hannah (I believe she is in Accounting) was super helpful and tried to help.  I still haven't heard from Reed. For the most part Lichtsinn was reputable.  After the most recent incident it was appropriate to leave this feedback.  If you have a choice on salesperson, I would consider this. Thank you.   Steve H.

We had a 3-way refrigerator and 6,250 BTU air conditioner installed in our Chalet Alpine a-frame…read morepop-up and Ken's RV did a fantastic job. Not only was it done on time, he was a few days ahead of schedule and I found him very accommodating. The workmanship was excellent and the total price was very reasonable. The only reason I'm not giving him a 6 star review is it isn't an option!

Replaced hot water tank, but still leaks. Was to have emptied tanks and pressure tested system, did…read morenot. Charged $1,300 and in same shape as before. Took over one week for nothing. Avoid this guy unless local. He knew we were from out of town. Big scam.

After ten years of owning Winnebago RV's, we finally made it to the 'mother ship' to get some…read morerecalls handled that we felt more comfortable having the factory complete. They assigned us a 'power only' camping spot but we needed to get some work done so reserved a hotel room nearby. We arrived on Sunday and got her parked outside the service facility. They give you an insulated bag that contains waters, snacks etc. they have free popcorn too as well as several vending machines with food and drink. They open right at 7a and they will give you back your rv at 3p. Then you do it again if needed. They have electric only camping spots if needed. There is a visitor center across the street so definitely take the time to go, we did not do the 2 1/2 hour Tours we did not have time. So we spent about 45 minutes wandering around the different displays reviewing the history, they even have a movie running that shows all the different Winnebago models that have been in a variety of shows like Independence Day or escape to witch Mountain, that was fun If you need to refresh some of your T-shirts, they have a giant clearance table with some of those shirts were only five dollars from past events, quite the deal They also had some campers on display from days gone by and that's always a lot of fun to look at them They finished our unit on the second day by about 1 PM, so we are all caught up on our recalls and our awning should be working great now and we are going to hit the road They also had some parts in stock that we want to have extra on hand so we were able to purchase those and store them in the RV. They have an excellent waiting room, with wi-Fi and there were many people working because they waited for their repair. They have popcorn, coffee, and vending machines with lots of snacks. Our tech worked with us for two days and explained everything that he did, so we're glad we made the trip to have all of our warranty work done at the factory

As i full-time RV'er, i greatly appreciate and rely on the folks in Forest City to help keep my…read more2016 View road worthy. I love my RV and they are keen on helping me keep it going strong. I've been there a good number of times and really appreciate the incredibly friendly and helpful staff--and the fact that they will take walk in "nonscheduled" appointments (you will need to wait until they can get you in, but they always do, and they even have free campsites with power and access to water/dump for you you while you wait! -- a godsend when something goes wrong and you cannot wait until regular service places can get you in). And the work is very good, fast (once they get you in), reasonably priced - and they stand behind everything they do, which is what matters most to me. One other perk-since you are at the 'mothership', they can usually get the parts right off the shelf! It gives me much peace of mind knowing that they are always there, ready to help!

Contacted Happy Camper Mobile RV repair. We were traveling through the area and had a problem with…read morethe slide on our travel trailer. Bernie showed up right on time and thoroughly checked out everything and had the slide working like it should. He took the time to explain how it worked and pointed out things to keep an eye on. Very professional and I highly recommend Happy Camper mobile RV repair if you have problems passing through the area.

We had Happy Camper Mobile RV Service come out today due to a problem we were having with our…read moreMaxxAir fan. Adam quickly isolated the problem to be a short/break between the fuse box and a connector located prior to the fan. When the fan was not connected, the voltage at the fan input was 13.8 V. But when the fan was connected, it dropped down to approximately 3.6 V. He ran a separate wire between the two points which fixed the problem (since the intermediate wiring was not easily accessible). Adam was very personable and easy to work with during this repair. I am definitely going to keep Happy Camper Mobile RV Service on my short list for any future RV repairs!

Very fast service and easy to work with. Fix was done so well you couldn't even tell not even tell…read morethere has been damage. Will use them for all future RV needs.

Best RV repair business in Southern Minnesota!! Great customer service!!!read more

I don't know what this place is like overall as a business, but I think I've had all the fun I can…read moreafford to have here. Several years ago I had a trailer blinker that was blowing the fuse in my pickup. I knew what the issue was, it needed new wiring ran through the trailer. I believe I mentioned this as well. I just didn't have the time to do it at that moment. I pickup the boat trailer a couple days later and they tell me they changed a bulb and are charging me 90 dollars. Feeling a bit embarrassed I paid my bill and drove to the nearest gas station before boating. A car follows me into the gas station minutes after paying this $90 bill for the lightbulb. He says " I just wanted to let you know your turn signal is not working on your trailer." Same turn signal, same fuse was popped again. I just attempted to make a return to their store to return an item purchased 12 days earlier. Come to find out the return window is only 10 days. It would be nice if it stated this on the receipt as it is unusually short. Maybe they're a good business, I don't know. For me personally, it would not be cost-effective to keep doing business there.

We have had 2 very poor dealings with this company. The first time was when we were looking to…read morepurchase a camper. I went to the dealership to look at a model we had seen online. The salesman refused to show it to me because my husband was not with me. He was working and I am the more picky person on campers. The second time was today. We need a new refrigerator for our camper. So we called and asked if they had one and how much was it. We were assured they had one in stock. My husband drove the 40 miles one way to the dealership only to find out they don't have them in stock. He got poor customer service and no apology for having us drive 80 miles round trip for nothing. Highly recommend you find a different rv dealership to work with.

I had my RV roof replaced by RV Repair and Renovation in the spring of 2022. They also repaired a…read moreslide out issue on my camper, and I am very thankful to them for having caught that issue, as I had not noticed what was wrong. Doug and his crew seem very friendly, and given the shortage of technicians that can perform whole roof repairs, I must admit that I was thankful that I found them at all. However, I had, and still have concerns with the job that was done. The repaired slide out makes weird noises, silicone caulking was used on my roof, and I'm concerned that some of it is even separating a bit. The rear backup camera was installed upside down, connected to the wrong circuit, and the antenna was missing. I had asked him about that, but never heard back. There were also nails protruding into the interior of the camper after the job was done, but when I brought that up, they said that they didn't believe it was an issue with their repair. I just got the sense that some details got missed, and I'm spending more of my time than I would have expected doing follow-up fixes.

He has worked for me on a couple of occasions and both were completed timely and very well done.read more

We bought our camper right after memorial weekend from Good Life RV and we are so happy we went to…read morethem even though it was a drive to get there. They worked with us and me taking care of my own financing. They got a great deal on a "used" 2020 Wolf Pup and it's perfect for our family of three. They made sure everything was in working order and made sure we had everything needed to haul it with our SUV. When we need something bigger we will be back!

I was traveling to Iowa from Arizona when two of my cable slides broke. There are only a handful of…read moreRV service centers that will work on these. Alex, Craig and Alicia were all phenomenal. The communication was great, timeline was perfect, they even tried to troubleshoot over the phone to ensure they had what parts they needed in stock. Would highly recommend this service department to anyone. Thanks Good Life RV you made my day!