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    Swearingen Outdoor Services

    5.0 (1 review)

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    Services - Swearingen Outdoor Services

    RV repair

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    8 months ago

    We were in Forest City Winnebago was too busy. They recommended this company. They got us in right away and got the repair done quickly.

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    Lichtsinn RV

    Lichtsinn RV

    (49 reviews)

    I purchased a 23b 2026 Winnebago Ekko from Lichtsinn in August, 2025…read more There are pros and a couple cons to share. PROS - Lichtsinn's volume of online instructional videos was helpful before the purchase and afterwards.  I flew in to Minneapolis, the pickup and drive down to Lichtsinn worked great The RV itself has been all I hoped for and more The orientation process Lichtsinn providing a loaner vehicle  The service and parts department.  I have called about 5 times over the 1st 6 months with questions and they have all been answered professionally. Some of the names I recall of people who have been very helpful:  Justin, Hannah, Cade, Stacy, Jeremy (sorry I'm not remembering everyone's names). CONS - Primarily related to the salesman I was randomly given when I first sent an email inquiry about available stock. When I brought up the idea of a 3rd party inspector (which I paid for) reviewing the vehicle before I flew in, the initial response was Reed tried to talk me out of it. When I flew in to purchase the vehicle there were a couple of items not completed from the inspection.  It appeared that Reed hadn't reviewed the inspection items.  He then tried to blame the service department. Two weeks ago I had an issue with my steps malfunctioning while I was traveling out of the country.  I called Lichtsinn towards the end of the day.  The operator forwarded me to Reed.  Reed said he would try to get someone from service.  The phone was placed on hold for 10 minutes and then finally went dead.  I called him back and left a voicemail for him.  I then called back again and Hannah (I believe she is in Accounting) was super helpful and tried to help.  I still haven't heard from Reed. For the most part Lichtsinn was reputable.  After the most recent incident it was appropriate to leave this feedback.  If you have a choice on salesperson, I would consider this. Thank you.   Steve H.

    IS ANYBODY LISTENING? I'm very aware that most if not all RV…read moredealership service departments are extremely busy but I've never had to wait more than 24 hours for someone to acknowledge and respond to voicemails. I even left 2 messages on their webpage service portal and still...crickets. Just thought I'd pass along my disappointment.

    Winnebago Industries - Cracked panel when trying to stabilize the wobbly dinette.

    Winnebago Industries

    (47 reviews)

    After ten years of owning Winnebago RV's, we finally made it to the 'mother ship' to get some…read morerecalls handled that we felt more comfortable having the factory complete. They assigned us a 'power only' camping spot but we needed to get some work done so reserved a hotel room nearby. We arrived on Sunday and got her parked outside the service facility. They give you an insulated bag that contains waters, snacks etc. they have free popcorn too as well as several vending machines with food and drink. They open right at 7a and they will give you back your rv at 3p. Then you do it again if needed. They have electric only camping spots if needed. There is a visitor center across the street so definitely take the time to go, we did not do the 2 1/2 hour Tours we did not have time. So we spent about 45 minutes wandering around the different displays reviewing the history, they even have a movie running that shows all the different Winnebago models that have been in a variety of shows like Independence Day or escape to witch Mountain, that was fun If you need to refresh some of your T-shirts, they have a giant clearance table with some of those shirts were only five dollars from past events, quite the deal They also had some campers on display from days gone by and that's always a lot of fun to look at them They finished our unit on the second day by about 1 PM, so we are all caught up on our recalls and our awning should be working great now and we are going to hit the road They also had some parts in stock that we want to have extra on hand so we were able to purchase those and store them in the RV. They have an excellent waiting room, with wi-Fi and there were many people working because they waited for their repair. They have popcorn, coffee, and vending machines with lots of snacks. Our tech worked with us for two days and explained everything that he did, so we're glad we made the trip to have all of our warranty work done at the factory

    The right hand doesn't talk to the left here. I was promised my RV recall would replace the problem…read moreat hand but they did a patchwork job while damaging my coach in the process. The new toilet doesn't work correctly, the bathroom door does not work, and my wobbly dinette is worse. They promised everything would be fixed but they will not provide a loaner for creating more issues that will leave me without a vehicle for weeks. They refuse to take any accountability for the damage they caused.

    Swearingen Outdoor Services - rvrepair - Updated June 2026

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