The nurses in the dementia unit in the second floor are caring they always call for any changes in…read moremy mom care in the facility . There is a Spanish receptionist that is really sweet.

I have had several health issues come up while here, and it has taken anywhere from a month to…read morethree months to get anyone to address it. While they force some people to take medications, while other people can choose not to. Its definitely a feel of forced compliance, while imporant problems are ignored. Don't trust your loved ones here.

Dr.Engal is great. He genuinely cares about patients and wants to help their pain. He is willing to…read morelisten to what you are comfortable with. He is usually very prompt with appointment times. He has done a few injections and he walks you through the process and answers any questions. He makes the experience as pain free as possible. He also makes great dad jokes. His prices are great. He owns the practice.

Dr. Engle is FANTASTIC. My mom was in absolute agony with a fractured L1 vertebra. Horrible pain,…read moreshe couldn't walk or do daily activities. She's 94, but active, and not a pain complainer. So when she complained of severe pain . . . something had to be done. Northwestern did NOTHING. Four hospital admittances - just take Tylenol. She lives at the Breakers, and I happened to see the "pain management" sign - have to do something, let's try this. IT WORKED. Beautifully! An injection of special surgical cement in the cracked vertebra took away her pain, saved her life, really. She's back rocking, doing PT, riding the recumbent cycle, walking and eating dinner with her friends. I am so glad we came here. She's happy again. Dr. Engle is super knowledgeable, and patient. He's very honest, with clear explanations of the treatment he prescribes. He explained everything to my Mom, made sure she was comfortable and clear on her treatment. Answered all questions, and is just a great, friendly, awesome, upbeat person. Everyone in the office is fantastic. The facility is clean, and masks are worn. Day of her treatment, he was efficient, and the procedure was done in a short amount of time. Again, clear instructions about home care, and healing time. His solution worked great. She has another back issue now, but not as severe. Did not take any convincing to get her to come back here to have that solved. Don't endure back/spine pain, come here!!!

Have not been answering phones for a week. Impossible to get ahold of provider, even in emergency…read more Last 3 visits waited over 2 hours each time. Terrible!

I saw the APAC doctor at the office on Broadway and Diversey, but feel my experience was awful…read moreenough to be worth repeating for all the locations. Went to see one of the doctors, referred by my orthopedic surgeon. The APAC doctor completely ignored my actual complaints, did a perfunctory exam, and told me I needed to go on an expensive name-brand medication for a condition that I've never been diagnosed with - and which requires a neurologist to diagnose. I refused, which clearly pissed the doctor off. He proceeded to diagnose me with a certain joint dysfunction that could only be addressed with a floroscopy-guided steroid injection. No other treatments possible, no other option, injection or nothing. I had the injection, despite my misgivings, because I really am in a great deal of pain. It hurt, but that's to be expected. I was hustled out the door afterwards with the briefest aftercare instructions possible, presumably because I was the last appointment before lunch. I assume the rush to get me out the door is the reason they didn't warn me that the steroid injection also contained a heavy-duty anesthetic that would make my leg, from the hip down, completely numb. My leg gave out as I left the building and I went face-down on the sidewalk. I had to be assisted into a cab, wobbled my way to my house, and had to literally CRAWL up the stairs. The next two days were spent on crutches. Once the anesthetic wore off, my pain returned. A visit to my orthopedic surgeon this morning confirmed my suspicion - there is nothing wrong with the joint in question. I received a painful, expensive procedure with significant risks and side effects to deliver a shot of steroids to a perfectly healthy joint. Avoid at all costs. Unless, of course, you have an extra $5,000 or so and you'd like to get a needle full of anesthetic and steroid shoved into a perfectly healthy joint. Update 11/12 - APAC has contacted me by phone and postal mail to alert me to the fact that the steroid that was used in the injection is from the batch tainted with fungal meningitis. Two patients from the Chicago-area APAC centers have developed the illness. It's been over fouth months since my injections, so I'm unlikely to be sick, but it's infuriating. Talk about adding insult to injury - or in this case, injury to insult. I've also been diagnosed with a congenital malformation of the femoral neck. There is absolutely nothing wrong with my SI joint.

I am floored by the positive reviews I keep seeing. Are we talking about the same person? I gave…read morehim two stars because he did spot a condition that I didn't know I had (verified elsewhere) He also did the following: -Gave me incorrect information more than once and didn't listen at all when I told him he was wrong. (he implied I should be dead by now, and because I wasn't, some of my issues weren't worth looking into ) -flat out denied that I had a condition which TWO rheumatologists verified. - repeatedly said contradictory things between appointments - avoided answering my questions like it was an Olympic sport. - was incredibly condescending to the point of telling me what I was feeling -touched me without warning me, I'm used to this, but other patients might be upset by it. - had someone call to schedule an MRI. Twice the person who called said they'd call me back after selecting a location and nothing came of it. That's not counting my three other attempts where I didn't even get a call. - had me schedule an injection and a) didn't tell me what the injection was (I assumed based on my own knowledge, but this could be a big issue for others) b) failed to tell me it was done under sedation, meaning I'd have to bring someone with me. (I only found out when I called the surgery center to ask why I got sedation instructions)

Working with Dr. Xia medical providers was a total nightmare. One of the providers I worked with at…read morethe midway location was a complete racist. I was constantly being harrased by her nasty comments about me. It got to a point where she did not want me or another coworker speaking Spanish! At all. I brought it up to uppermanagement and they also agreed with her no speaking spanish . When it is NO where in their work policy about speaking Spanish. But yet there was 80 percent Latino Hispanic patients to take care of there we were able to speak our Spanish language. Got to a point where I left. Uppermanagement is ALL women with no full experience on how to handle situations like this. I worked as a medical assistant with IPM. How can this providers continue to see Hispanic pts and being such a racist and manipulate entire office againt me... Dr xia is a great doctor but needs to look out for his staff too. ​

Dr. Engel graciously agreed to see my mom without an appointment. Very professional and personable,…read morehe performed a comprehensive exam and suggested the next steps to determine the source of pain. Thank you doctor!

As a retired health care professional, I highly recommend Dr. Engel and his staff. He explained…read moreeverything, took the time to explain all risks involved. I had an injection in my back to relieve sciatica and am very happy with my care.

I've been coming here as a child because my mom forced me, but this place sucks. Always have to…read morewait so long, the Middle eastern Doctor pisses me off so much, I nearly punched her. She forced me to get a flu shot when I had said no, she looks and talks as if she has no idea what she is doing, her English is severely flawed. She's rude and doesn't care about her patients. Even walking into this place gives me anxiety. When you're scared of getting shots or whatever they don't help at all, they actually made me feel worse and they kept saying it was gonna hurt. You're supposed to make your clients feel welcomed and comfortable. Hate this place. Don't ever come here

If I could rate this location lower than a 1, I would. I called ahead to confirm my insurance would…read morebe taken and made an appointment. When I arrived, I waited about 2 hours before learning my insurance was actually not taken. When I explained the emergency I was having, they agreed to see me. As somebody who works in the medical field, I was appalled by my meeting with Dr. Merchant and her apparent discomfort talking about my symptoms and my treatment options. She pushed me to use the pharmacy on site after I repeatedly stated this was much less convenient for me. The worst part of my experience with this place happened weeks later when I experienced LIFE THREATENING side effects from the medication she prescribed. Later, I learned a few simple questions and information I completed on my intake paperwork should have been signs that the medication she prescribed was not appropriate. Over the 3-4 hours I needed to spend at this awful place, it appeared every patient was having an atrocious experience. When I asked for referrals, Dr. Merchant also repeatedly tried send me to locations where I have previously worked and provided me with inaccurate information about these locations. I can whole heatedly say this was the worst experience with a medical professional I have ever had.

Maria Wojnarska - wow, I don't even know where to begin with…read more She absolutely doesn't listen to patients, shifts blame for all physical symptoms to nerves and anxiety. I went to her with chest pain and burning, not being able to breath deeply, making whizing sound during breathing- she immediately "diagnosed" me with anxiety and "advised" to blow in the bag She didn't even want to listen, she was saying "no, there is nothing wrong with, its anxiety". Later on ,some REAL doctor diagnosed me correctly with acid reflux . Avoid this woman at all cost!!!!

Dr. Maria Wojnarska is the best! I really like her. She is really cool and nice and professional of…read morecourse. Always feels like she cares for you. Dziekuje Pani Mario P