Came here over 8 years ago visiting from out of state and I still think about their coffee

Cool spot for a coffee joint. The coffee was good. My biggest complaint was that the food isn't cooked...it's prepared. My food almost beat me to the table... microwaves are fast. The eggs look as if their cooked in a square pan in a microwave and the "bacon" was very odd. I asked for salsa, which look as if it came from a jar. One and done! There's much better breakfast joints in this town. read more

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I visited this coffee shop in a Sunday morning. It wasn't super busy, but you can tell it's a local favorite. There was a bible study group and several people working or studying. The mochas are their specialty, and the caramel truffle one was very good. Not overly sweet. The best part is the sun room seating area full of plants and windows for natural light. It's a super cute spot. read more

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These folks were happy to serve me with about 10 minutes before closing. I ordered a sandwich to go which they put together and packaged for me nicely. They had a great attitude and never had any issues and I was grateful. The store is clean. It is well laid out and they have excellent food product that is both prepared and also items that are prepackaged for the store shells. Have a great selection of coffees and teas and other specialty sodas and drinks. They have a nice side room with glass all around and roll up doors for the spring and summer months. And they also have gourmet market prep prepared frozen items for purchase to take home and prepare for your family. read more

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The food and coffee are always top notch. I love the chicken salad on cranberry bread. The servers are kind and polite. The ambiance was a quiet coffee shop with tables inside and a patio area that's cooled and/or heated. My favorite! read more

They have very good food, great service, and reasonable prices. We usually use the drive-thru, so I don't know much about how it looks inside. . read more

Well, pulled in today and it's OFFICAL. It's NO LONGER Sweet Bay Coffee. It's the "Market by the Park". So, goodbye coffee shop...hello retail black bison annex. The demise of the inviting coffee shop has been evident for weeks. Coffee drinkers are relegated to the garage area with extremely uncomfortable chairs and a complete lack of ambiance. BTW....ALL of the photos are dated and NONE reflect the current atmosphere. read more

Having lunch and coffee, tea, etc, here is a pleasure. Sandwiches are good. Desserts galore as well as shopping for otherwise unavailable gourmet items are displayed. It is a bit expensive, as other such shops are. Quality food. read more

Go here weekly but this trip my blueberry muffin had ONE blueberry in it. I thought they gave me the wrong flavor because it didn't taste right. But, eventually found the one blueberry. Emailed the Sweetbay contact us but no response to date. read more

Sweet Bay Coffee - Coffee & Tea Near Me - Fort Smith, Arkansas

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Great place for coffee and food. Love their grilled cheese and tomato soup. Highly recommended!

Horribly bitter and burnt. Bottom 5 cups of coffee product in 50 years of drinking coffee. Buy anything else first. Only good new management will save this place. read more

Sweet Bay Coffee - Just before pouring out a Cappuccino and a late. BURNT! - Coffee & Tea Near Me - Fort Smith, Arkansas

If you like coffee flavored mochas then make sure you ask for an extra shot. Their mochas without one taste like sugar milk. I do really like the flavor of them if an extra shot of espresso is added. Staff friendliness is hit and miss. Ok...so the real reason for my subpar review...the drive through worker touching money then putting the lid on and straw in the drink. Totally unsanitary and, really, just gross. Why they don't have the ones making the coffee putting the lid/straw onto the coffee is beyond me. The coffee preparer will hand it to the cashier to put the lid on and the straw in. I sent a message regarding this disgusting practice and waited before reviewing on Yelp...because that is easily something they can do better. I never received a reply so to Yelp I go. read more

Always amazing! I use to come here as a teen all the time. Wedding cake breve was my drink of choice. Now a decade later I'm back in town. I was worried my sugar free, dairy free plant based lifestyle would ruin this place for me but NOPE. By far best soy latte in my life. read more

Sweet Bay Coffee - a hand holding a cup of coffee - Coffee & Tea Near Me - Fort Smith, Arkansas

F on service today F on your food I've been your customer since you open. I by coffee from you one a month. I eat with you guys at least once a week. I bought pd of coffee yesterday and forgot to get my card punched and ask if I showed her my receipt would she punch my card. She would not. Do you really want to make a good customer mad over a punch. She was rude. I had to get up twice for things she forgot. She let me know I had to wear my mask away from table and totally agree but she never apologized for her poor service. My friend and I left her a tip no thank you. I deserve better food and customer service than I got today read more

Excellent coffee and service! Frozen mudslide mochas are the best! Love the location by creekmore park-large glass room to sit, enjoy the sunshine, chat with a friend and relax with a view of the park. Best coffee shop! read more

Smoothie was amazing and the customer service was even better! You won't want to miss this little gem near the park...highly recommend. read more

Pretty impressed, didn't experience any of the issues that I saw in some of the reviews. Place was busy, but clean, appropriately staffed, employees were friendly, Fire was burning in the "Study Room" which was full of college kids. Vanilla Latte & Breakfast Bagel Sandwich we're both very good. Don't know why I wouldn't be a regular if I lived in Ft Smith, Well Done read more

Came here on a Sunday morning I ordered two cold brew coffees which were $13 for both the coffee had way too much ice in it tasted water down, and the coffee itself did not taste fresh read more

What is up with the quality of the salads in the past month? They have gone from using good salad greens (meaning not iceberg lettuce) to using brown iceberg. Also, they used to have delicious homemade Caesar dressing and now it is clearly out of bottle, and a cheap one at that! Please bring back the quality in the your salads! read more

I'm so glad I try this coffee shop. It's cozy and has a beautiful outdoor seating area. I got latte and usually like extra hot. Without asking, I got a pretty good hot latte, which usually doesn't happen in OC, California. I got bagel melt and it's yum. I really like here. The vibe is right and you can relax. Even take a walk to the park next to the coffee shop with your nice coffee. read more

Sweet Bay Coffee - Outdoor seating - Coffee & Tea Near Me - Fort Smith, Arkansas

Recently moved to Fort Smith, so of course I had to try a spot that I had never been to before. I went with the breakfast croissant sandwich with bacon and a double latte with sugar free vanilla. Everything was tasty. I think my total was around $8.50. This will be added to my list of go-tos. read more

Sweet Bay Coffee - Croissant Breakfast Sandwich with Bacon - Coffee & Tea Near Me - Fort Smith, Arkansas

yeah I'm done with this place waited 20 minutes in line for a drink while the crappy server had a chat at the window with the customer in front of us (yes you with the blonde streaks in your hair you're so different and quirky!) this was after the customer had gotten the drinks 0/10 will not buy again read more

This place is awesome! We were visiting from out of town and the staff was so incredibly nice. They told us some places we should visit and took photos of us on the beautiful patio that overlooks the park. We just stumbled on this gem of a place by accident and were so grateful. read more

Sweet Bay Coffee - Great patio overlooking the park. - Coffee & Tea Near Me - Fort Smith, Arkansas

I have used the Waitr app to order from this location three times now and all three times they failed to read my requests. So all three time my order has issues. I do need to add that all three times it was a group order from work and the items were not labeled so we knew what belonged to whom. Poor customer service. While I may continue to visit this location I will no longer waste my money using Waitr with them. read more

My favorite local coffee shop. The vanilla chia latte is way better than what you get at Starbucks! This location has lots of comfortable seating and a beautiful patio across from the park. Great place to work! read more

Best local coffee shop! Iced vanilla latte is favorite pick me up in the afternoon and their assortment of quiche and different iced & hot coffees & drinks are amazing. Better quality & prices then big chain coffee shops. I really miss Sweet Bay when I'm out of town. read more

If you haven't ordered a Mudslide....you have been missing out on this piece of chocolatey goodness! They have warm pastries, warm and cold drinks and different dining/relaxing areas. read more

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Complete price ripoff for chips and salsa. Ridiculous ..had to buy two times to get salsa over 12 dollars and blamed management. A tip didn't even help. I will not go back read more

I had a cinnamon raisin bagel with cream cheese and a standard coffee which were both great. I needed wifi access and a place to do paperwork while on the road and this was far more enjoyable than a Starbucks. I could tell this was a sorta neighborhood coffeeshop. There were small groups meeting around the facility and it seemed like a wonderful shop to spend an afternoon hanging out or take a date to. I'd definitely try more of the menu next time around. read more

This is a good place to meet friends and hang out, especially when the patio door is lifted and the weather is nice out. Decent sandwiches- my kids' grilled cheese came on seasoned garlic bread (yum!). Sweet Bay is a standout for foofy syrupy coffee concoctions- take the decadent mocha shake. Man, oh man. Don't share! "Miiiiiine, all mine!!!" Good local alternative to Starbucks in the Fort, though the coffee- in the case that you're *serious* about coffee (as in, you'd taste kopi luwak if given the chance; or you have your own Aeropress for americanos)- is rather run of the mill. read more

UPDATE: Still the worst coffee place, dirt and rude employees. Apparently they don't read reviews and they don't care. Update: I loved their coffee ever since I moved to this town, but unfortunately, they lost me and my friends as clients. They are not consistent with prices and employees get obviously frustrated when asking questions about the check. They can't care less about the cleaning of the place specially that disgusting drive thru window. There are many other coffee shops in the area. read more

Excellent coffee! The chicken Guacamole Panini sandwich is fantastic. Order the cranberry muffin for the ride. Worth the short trip off the highway. read more

Anything from the mocha menu is an awesome choice! Lots of fresh pastries and sweets too! read more

Sweet Bay Coffee - Cookies and muffins - Coffee & Tea Near Me - Fort Smith, Arkansas

Well. My boobs loved being talked to (said no woman ever) the coffee was 'meh' and the service was sub-par. We were just passing through and don't recommend this place. Except if you're a woman. If you are, go in with a low-cut shirt and put that guy in his place in a loud fun way ;) do it for your ladies. read more

I take customer service very serious, especially this day in age when people work hard for every dime they make.  Today (2/5) I came into your coffee shop and ordered a Red Bull chill, and half sandwich with a salad. When I placed my order, I told the cashier that I would like to add cheese to my salad (I was okay with being charged). She forgot to add it to my order so when I received my food there was no cheese on my salad. I informed her that I asked for cheese. She was nice about it and said that she would go get them to add it.  When she brought my food back to me, the person who added my cheese literally added maybe about 8 stands of cheese( and I'm not exaggerating). I then proceeded to tell her that I would like more cheese because it wasn't enough. She goes back to the kitchen and I could hear her telling the person in the back that I wanted more cheese because I said that it wasn't enough. The lady in the back (loudly enough that I could hear her from my seat.. which was by the front door) starts saying that cheese doesn't come on the side salad and that she was going to put a little more but after that she will not add anymore to my salad.  Like I stated before, I was okay with being charged for my cheese when  I first placed my order. But the cashier didn't add it to my order. From that point it is no longer my fault or my problem. Now as a customer, I shouldn't have to hear the person in the back making any negative comments. Especially since I'm a customer only wanting cheese added to my salad. After hearing the comments from the kitchen. I then asked for a refund because I wasn't going to spend my money at an establishment where comments are being made about me getting extra cheese or not.  When the manager came to give me my refund, she didn't ask me what the problem was, she didn't want to "fix" the situation, she didn't even apologize. She honestly didn't say anything aside from, "could you please sign the recipe."  They have lost me as a customer. I've spent hundreds of dollars over the years at Sweet Bay and I've never gotten this kind of customer service.  Don't waste your time or money at this location. read more

Fantastic coffee, and teas that are priced right along with good Internet and costumer service. I'll be back

Terrible ... is so disgusting... today after getting my morning coffee at this shop... it came with a fly ... at the bottom of the cup ... a big fly ... don't buy from here if you want clean coffee... this shows how they don't care if the place is clean or not ... read more

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Service sucks. Ordered mine and my girlfriends coffee and waited forever to get it. Stood in line for about 20 minutes being the first in line and 6 people after us. We were the last to get our drinks. When I asked if the barista even started our drinks, he said no and couldn't find our order. It's a shame bc I really do love their coffee. read more

I think the coffee is a little weak, but I really like the breakfast sandwiches and Italian cream sodas! The interior is kind of nice and homey, too. read more

Rude customer service and mediocre food/coffee at best. Ordered food through drive through once and realized at the window that I forgot to get a drink. Asked the girl if I could get a cup of water. Not a big deal, right? Apparently to her it was. She was complaining about people who order stuff after paying to her coworkers WHILE handing it to me. Rude. read more