Bravo to Susan for making the most beautiful and tasty cake for my nieces Bridal Luncheon. The theme for the luncheon was the ocean and Susan made the an amazing cake that fit perfectly with the decor. Held at an expensive restaurant in Highland Park, everyone in attendance including the restaurant staff, were amazed at the creative dessert. When I met the Susan to explain the venue and theme, she listened, really listened. She took notes, asked questions and had a great understanding of my unusual request. My niece was sooooooo happy. Thank you Susan. read more

Sweet Memories Cakes & Catering - Cake perfection!! - Bakeries Near Me - Keller, Texas

so helpful over the phone! And a joy to speak with as she is cheery and hospitable! I will post another review after receiving the food, but for an indecisive person as myself, she helped make the ordering so easy! read more

Susan made a gorgeous charcuterie board for our event, and it was so elegant that we didn't want to eat it at first! Fresh and delicious fruits, veggies, nuts, and chocolates. Will definitely order again! Susan was great to work with; she truly loves what she does, and is kind and generous. read more

The cake was beautiful and simple, which was fine. We got a 2 tiered 8" chocolate cake with chocolate buttercream (for $75). I specifically asked about their buttercream and said our preference was American buttercream and plain chocolate. They agreed, said they had their own recipe, it wasn't too sweet and would be delicious. Unfortunately, my husband's birthday was ruined when we bit into the cake to discover they use ALMOND EXTRACT in their buttercream. It's a very noticeable flavor and no one in our family likes it. This is not chocolate buttercream, it's chocolate almond buttercream. Needless to say, no one finished their slice (in a dessert loving family) and he took the rest of the cake into work (with a note that it contained almond extract). I don't object to them, or their cakes, but I do think if you're adding flavoring you should disclose it - especially when a customer orders specifically *plain chocolate cake* with *plain chocolate buttercream*. So buyer beware, ALL their buttercream flavors, according to the woman I spoke to today, contain almond extract. If you don't mind almond flavoring, they are very friendly! read more

Our experience with Sweet Memories Cake and Catering was fantastic. They catered our wedding and made our wedding cake. We are very happy that we chose them because the food was stupendously good. Our guest loved the food and we can't thank the staff enough for impeccable service. I highly recommend this place. read more

Sweet Memories Cakes & Catering - a wedding cake - Bakeries Near Me - Keller, Texas

I experienced SMC&C at a wedding reception. Susan Clark is an amazing chef and orchestrated her team to perfection. The appetizer layout was nicely displayed with an abundance in variety. All the food was cooked from scratch. For the main service, the beef tenderloin was delicious and cooked just right. And the mashed potatoes...wow! The cakes were beautiful and tasty. The entire staff was attentive and friendly. I strongly recommend SMC&C for any event. Well done, Susan! read more

Beautiful mini-desserts and display. On time and excellent customer service. One caveat: I did not request an itemized list prior to contracting vendor (which is 100% my responsibility) -- However, I was shocked to see final bill, which included $550 of intangibles ($141 tax; $300+ service charge; almost $100 credit card usage fee) In addition, basic coffee & set up was $350 (for 100 cups), etc. I 'thought' I knew how much total would be approximately... I was way off. I would simply suggest you ask for an itemized estimate incl fees prior to contracting service to avoid any surprises. Again, a live and learn lesson for me. read more

The food was not worth the price, served cold, & service was terrible. The cake was dense too! The cream brûlée was not set nor caramelized. Our guests left hungry. read more

Update: got an email from her and this is what she said. I sent her two pictures of the slip! "Im sorry for you frustration. We always share with our clients our hours for saturday as it is posted on our store windows, web page and phone message. We also contact our clients on saturdays as a friendly reminder by 9am. Regarding their cake pickup. Im not sure that you had an order with us. However, i hope all was well and hope to see you in the future." UNBELIEVABLE!!! Go. Somewhere. Else. Where do I begin?! We had our consult July 17th 2019! She talked a lot about how she got to be where she was, and how "successful" she has become. Her award winning food and desserts. YET Here it is, my wedding day and time for me to pick up my cupcakes... no phone call, nothing! I call her and she or anyone for that matter did not pick up. I left a message. Nothing back yet. I also sent an email too because well my wedding is at four we were going to pick them up around 1p. Her message on the voicemail said Saturday pick up is until 10am... WHAT she did it tell us any of that NOR has she called me to say anything about picking them up!!!!! I also sent her an email too!!! Not only that but she took our $10 to taste her cakes too!!! Won't be getting that back! My fiancé is going to pick them up now hoping that they are going in and out of the shop to catch them so we can get our cupcakes! It is a shame that her cupcakes tasted good. This is terrible. Please do as I usually do and check reviews, this time I just wet for something without checking myresources and review... this is what I get. Never again!!!!! CLOSE. YOUR. SHOP. YOU. HAVE. MORE. TERRIBLE. VIEWS. THAN. GOOD. ONES. read more

UPDATE: Susan made it right & apologized for the errors listed below. I have amended the rating from 1 to 4 stars. I, too, had a bad experience with Sweet Memories Cakes. I told Susan specifically that I did not want red roses in my bouquet, my maid of honor's, flower girls, or boutonnières. When the flowers arrived a half hour before the wedding, they were full of red roses. Also, the cake I ordered was a 3-tier cake, with chocolate/peanut butter cake on the bottom, white wedding cake in the middle, and white/chocolate peanut butter combo on top. The whole cake was the combo. They catered the reception and the food was delicious, but that's the only thing that turned out good. I tried getting in touch with her afterwards, but she didn't attempt to call me back, or wasn't available. I paid 3k for her services and expected only the best. read more

Susan and her entire team are amazing!! They catered food, cake, and servers for our anniversary party/vow renewal, and worked with us on a tight timeline with changing guest list until the last minute! They were over-prepared and our party went off without a hitch. read more

I ordered a birthday cake for my wife's surprise party. The cake was absolutely beautiful and tasted great. We had approx 90 guests at the party and I heard a lot of compliments. Thank you Susan for a great job!! read more

The venue that I had my wedding reception at had Sweet Memories Cakes and Catering listed as one of their full-service caterers. Upon visiting with the owner, Susan Clark, I felt good about moving forward with Sweet Memories and having them take care of my reception. She seemed nice and experienced. I hired Sweet Memories to take care of EVERYTHING. Linens, centerpieces, food, cakes, DJ, etc. Well, I could not have been more disappointed! After my wedding ceremony, I arrived at the reception location. My bridesmaids were running around frantically and I couldn't figure out why. It turns out, Susan Clark had completely forgotten about all of the centerpieces for my reception! There was absolutely nothing on the tables and my poor bridesmaids were trying to figure out what to do! So, what was Susan's solution? Oh, yes. To use my bridesmaids bouquets as the centerpieces by taking a vase and sticking a bouquet in each one. It was unbelievably sparse and embarrassing. Not only that, she was so rude to my bridesmaids! That was unacceptable, especially when the lack of centerpieces was Susan's fault! The food was dry and disappointing, as was the cake. Sure, the cake looked nice. But, it should taste good too. And it was not worth the amount of money I paid. Also, our DJ. Holy crap, our DJ. First of all, he showed up late. Second, he showed up in a wrinkled velvet jacket with cigarette burn marks in it. Third, it was clear he was either high or hung over. Fourth, he kept calling my husband the wrong name over the microphone. Fifth, he played the wrong song on EVERY SINGLE ONE of the listed dances (ie our first dance, father/daughter dance, etc.) I was so pissed off by the end of the night that I ended up ending the reception 45 minutes early! I had had enough! Upon returning from my honeymoon, I demanded my money back for the centerpieces and the DJ. I only received my money back for the centerpieces. I also told the reception location about my experience, and they immediately removed her from the preferred caterers list. I wouldn't recommend Sweet Memories Cakes and Catering to my friends. I'd like to add that my wedding was back in 2008. I never wrote a review about this vendor before. I think about writing a review every year when my husband and I flip through our wedding photos on our anniversary. Every time we look through the wedding photos, it's a reminder of how poorly the reception was managed. The most glaringly obvious mistake on Sweet Memories' part was the missing centerpieces, as you could see how bare the tables were in the photos. read more

Cannot say enough about the delicious baked goods! I had chocolate caramel filled cones that I took to work and they were gone before I sat down. While I was at the shop, I heard the owner bless a customer who couldn't afford an order she needed. I was so impressed with her compassion! Definitely going back! read more

We were sent to Sweet Memories by the catering director at our reception location, so I called to make an appointment to come in and talk with them. They didn't call me back, so I called again and the girl pointed told me they were busy and I needed an appointment (Um, yes, that is why I am calling you). I asked for one later in the week and she asked me to come in that day at 1pm. Ok, we can do that. We arrived a little before 1, like 1255, and the place was packed with no place to sit. The owner was in the middle of her spiel with another couple and asked what we needed. I let her know that we were her 1pm appointment and she invited us to listen in on her talk. AND TALK SHE DID.... mumbo jumbo about how her cakes are better than the competition and the time that is spent on detailing and blah blah blah. You know that feeling you get when someone is trying to talk in circles so you don't notice what is really going on? That is how my fiancee and I both felt. Finally she finished and said that she would have both us and the other couple look at different books to mark what we liked and she'd come talk to us. Well, there was already someone else at one of the two tables, so we just stood around for about 15 minutes. When we did sit down, we were given a small book of just groom's cakes to look at. About 10 minutes later a plate of cake tasting bites arrived. We were done with the groom's cake book, so we snacked on the cake, which was tasteless with super-sweet sugary icing on it. The champagne was the best flavor there was, but this cake was not dense at all - my fiancee likened it to Betty Crocker. Her prices start at $3-$4 per serving and everything is an "add on." By this time the owner was deep into discussion with the other couple - looking at a magazine while the wedding cake books lay untouched. We began to chat with each other until I realized that it was almost 215 - and NO ONE had talked to us about our cake during OUR appointment. So we left. The owner was very pushy trying to get us to make another appointment with her - but we know how her appointments go! read more

This company catered dessert to an event I went to recently and did an excellent job on the presentation of their desserts. Susan Clark, the owner was very friendly while patiently explaining all the flavors of cupcakes she had and stacked my plate with all kinds of delicious looking goodies. Everything was colorful and beautifully decorated but the cupcakes did lack in taste. The frosting was incredibly sweet and kind of hard for the pink champagne one I had but I did enjoy the jelly filling in the center. The caramel chocolate cake I had was much better, it was incredibly moist (TWSS) and the sweetness of the icing was perfecto. Sweet Memories provides services beyond sweets; they do flowers, catering for lunch, brunch and dinner that can come with a set up and clean up crew for you convenience! read more

Alright I took my time to write my review on Sweet Memories. We used them for both of the food and the cake. Me and my wife meet Susan and we both loved her. The food we tasted was good and we both feel in love with the cakes. They agreed to dress in 50's attire since it would match our theme. So we decided to go about and pick them. Everything was great till the day of the wedding as they were setting up they mentioned the placement of the cake and I said it would work best in the corner for now and we can move it outside. They said ok but the cake cater would have to move it, I was confused at first and said I ordered the cake with you. Susan said no you never ordered a cake with us. I said Yes I did and I have the credit card statement to prove it.. Keep in mind this is about 2-3 hours from the wedding. I am trying my best not to freak out in front of my wife (But she can read me like a book and knew something was up). So I would not recommend them to anyone due to the fact they showed up to my wedding with no cake and lost my order. So Susan had to call and give us someone else's cake (Not our flavors or what we wanted). I ended up filing a complaint with the BBB and they agreed they would write me a check but no check has ever been received. When the time came for them to move the cake outside they refused to do so, I had to get the venues staff to tell them they needed to move it. All my guest told me after the wedding the food was cold and mushy. read more

1 star-- Susan Clark is very busy. Too busy to return phone calls and emails from disappointed customers like my wife and myself. The bride's cake was beautiful, but the groom's cake was awful. Nothing more than a green sheetcake (not what we'd asked for). It was like she ran out of time for it, and threw it together, and when we wanted to talk about it, she never returned calls. What a letdown. She'd even asked us to review her services bc she couldn't figure out why she had negative online reviews. Duh lady. Listen to your customers and answer the phone! Save your $$ and go elsewhere. read more

I would truly rate this place less than one star. I went in for a cake for the holiday. I specifically told the owner I did not want anything with fondant on it. She insisted, I again explained that I wanted nothing to do with fondant and did not want it on my cake. She continually said that her fondant is fantastic compared to anybody else's in the industry. I again told her I do not want fondant on my cake, she proceeded to have her staff put fondant on the cake for decoration and charged extra for it. Not only was the cake horrible and inedible and the fondant was bad as expected. This useless owner shows complete disregard for what her clients want. What was the final outcome of my cake? Well it was cut into multiple pieces for a holiday party. Each piece had a bite or two taken out of it then tossed in the trash. When I noticed all the uneaten pieces cake and asked for true opinions, everyone gave resounding words of disappointment and disapproval. Most people described it as not worth the calories. Again I tasted it and could not believe what they charged for it. Seriously, this has to be the worst cake I have ever had, it was dry, hard and tasteless. The icing looked good but tasted like Crisco. Strange it was suppose to be an almond buttercream. Neither taste was present, in fact as stated before, not much taste at all. The owner is all talk talk talk and zero delivery. I waited over 25 minutes while they frosted the cake and put the nasty fondant on it. The most telling thing about the owner is how she bulldozed her potential customers. While waiting, I could overhear the arrogance of the owner while speaking with wedding clients. She insisted that she knew best and has everything together when it comes to weddings. Well it is no surprise to see the bad reviews here on Yelp. She also told a story about how she was rude to a brides grandparents because they simply wanted a cupcake, yet she had little compassion for the elderly couple. She didn't even realize how offensive her story sounded This owner does not provide a decent product, and she lacks candor to be dealing with customers. WARNING! If you want your wedding to go well choose someone else. read more

I had Sweet Memories do my catering for my wedding. The food and the cake was actually decent and their prices aren't that bad. The review above this is right though about that lady going on and on about her self though. My husband couldn't stand her. The big issue I had was with the flowers. She completely misled me. I was underthe impression that we were having a florist do them and we were just paying the deposti through her. Apparently she was doing them. Also I specified a few specifics on colors and varieties of flowers I wanted for my bouquet and the boutonneires I wanted. And they said that was fine and didn't mention anything about that they may not be available or they might not hold up well or anything. They gave me zero advice on any of it. They let me pick them out and said 'oh yes those will be beautiful.' The day of my wedding the flowers show up and the bouquets are the wrong color and the boutonneires look horrible. They were just on little flower with a pin. I paid over $15 a piece for those. I went by after the wedding and asked her about it and she gave me a bunch of lines about it saying how sometimes things just aren't available. I asked her why she didn't warn me about this 6 months back when I was requesting this to prepare me and she had no real answer. I asked her about the boutonneires not holding up and she said that mini gerberas dont hold up well. I asked her why she didn't warn me about that and she didn't have a real answer for that either. Maybe I would have chosen something different if I would have known all of this. Then there was the whole mess with the DJ. She told us to use i-entertainment and that we could just pay the depostit to her because they have some deal worked out with them. Well they have some lack of communication and it took months for the DJ to figure out that I had paid my deposit and my balance and for me to get any communication from I-entertainment because Sweet Memories wasn't passing on my info. read more

Attention All Brides!! If you would like a nice wedding, do not use this company. The owner was at the wedding and they were still an hour late. The bartenders were underage teenagers that didn't know how to make a single drink. The decorations we bought for the cake were not on it. The cascade bouquet we ordered didn't have a single flower drooping down, which means it's not a cascade. The owner was very rude and yelled at my guests, therefore, most of them complained. read more

Not sure about these other reviews, but our experience was stellar. We first went to go talk to the caterer, she was a very organized person. Honestly, this was shortly after my horrible experiences at car dealerships, and I had a very, very low trust level of anyone trying to sell me something, so I was uneasy when she started getting really friendly with us, just because of the fact we were buying a catering service from her. But it was unfounded, she was genuinely friendly and cared about my wife and I and our experience. One cool thing she did for us was set up a private dinner for the both of us in the back room during the reception so that we would be able to eat at least once during the evening. If you've ever been involved in a wedding, you know how many people want to come up and distract you! I don't think I ate more than a couple bites of my own cake... All the food was delicious, better than the samples we tried at our first meeting. We did the pork tenderloin and chicken reggiano, I recommend both. Service was great, mainly because it was invisible. Nobody said anything about the staff that came to serve people, nobody complained about the serving line, and everything went off great. I chalk that up as perfect. The cakes were great, nice and moist, and the Groom's cake was awesome! It was shaped like a Whataburger restaurant just like I wanted! They have some cool pictures of cakes they have done, so if a fancy groom's cake is what you want they can definitely do it. One complaint I might make is that the cake is entombed in over an inch of fondant...I don't know if that's how it's supposed to be but man it made cutting it hard! The owner is a very determined person who will do things the way she wants to do them, and a woman of devout faith in Jesus (a plus for me in particular). But it's all for your benefit and because of her experience. We didn't know anything about planning a reception, so we were happy to defer to her knowledge, and it all worked out. If you're the type who wants to control every detail, perhaps Sweet Memories is not for you. read more

Sweet Memories Catering is superb, and certainly is worth more than a 5 star review. They were punctual, tidy, helpful, brought ALL the things that anyone could possibly need, and were the sweetest most professional staff I have worked with in years. We will be using them for all of our professional and personal events as we move forward!!!! AWESOMENESS!!!! read more

Susan is so easy to work with. We chose her to do our cakes because of how superior her flavors are to others we had tried. She also is willing to do anything you could ever want with a cake. She took our very vague ideas of what we wanted and was able to transform them into a very clear final product that left us breathless. We are so excited to have her doing our cakes for our big day because we know she will deliver the perfect final product. read more

I used Sweet Memories for cake and flowers for my wedding. I regret my decision to not go with someone else. I would not recommend them to anyone. It was extremely hard to get a hold of someone to make an appointment to come taste cake. Once we finally had an appointment I felt like we were rushed and that it was almost an inconvenience because she was busy. I felt like everything was completely unorganized and that pen and paper is no longer a way to keep orders and actually keep track. The owner would mark things out and write over it and you couldn't read or decipher what was the order. Closer to the wedding she sent an email saying that I still owed her money when I had already paid the amount she was claiming I owed when that was my down payment. That is simple math and she needed to have her facts straight before coming with accusations of my husband and I not paying. I should have seen that as my red flags to come on the day of. My understanding for "arrangement" to a florist would mean flowers... Not 3 glass containers filled with water and candles I couldn't even light (that they came to pick up after) for $60 each. Basically I paid for water for $60 for multiple tables. I was extremely disappointed and upset when I went to the venue to see how things were going. Instead of trying to comfort the bride on her wedding day and follow "the customer is always right" motto.. The owner argued with me in front of my family that she was simply only following what the order said and that I should have specified that I wanted flowers. I also used her for our cake. The cake tasted alright but was supposed to have flowers down one side but it was completely bear and not at all what I expected. I would not recommend the cake because it is not worth what you are paying for it. The grooms cake was supposed to be an Aggie Crest on a large chocolate cm sheet cake. Instead it was a 2 tiered smaller cake with an extremely small crest on the top layer. Not at all what was discussed when my husband and I met with the owner. Please do not make the mistake that I made and continue to look around before you go with Sweet Memories for your wedding day. And if you do, make sure to specify everything in detail so that it cannot be used against you on what should be the happiest day of your life. read more

I've thought about writing this review several times & am finally doing it. January 2017, I met with Susan for pricing on my daughter's Unicorn themed 1st birthday cake I needed in February. She was very nice & helpful and seemed to really care that it turned out as perfect as I wanted it to. I emailed her a picture of what I wanted & was told she could do it no problem (it wasn't anything crazy) I followed up several times to ensure everything would be as it was in the picture- I only asked for the horn to be gold & the design on the side to be done differently- that's it, no color changes or anything.. What I got was a HUGE disappointment & looked NOTHING like the picture I sent. Not being a confrontational person, I thought it was ok at first but then I started crying on the way home b/c it just got worse the longer I looked at it! I called when I got home, but no one that could fix it was there, only the catering person who said I'd have to call Susan on Monday. I sent an email to her with the picture I've included here & expressed how unhappy I was with the cake. Her reply was that they thought it turned out cute & the decorator did her version of the cake. I didn't ask for her version- I asked for that cake specifically & paid $80 for it. After going back & forth a few times, she agreed to give me half my money back since the cake tasted decent (even though the flavor was also wrong). I won't be using them again & hopefully her 2nd birthday cake turns out much better. The left photo is what I ordered & right is what I got. read more

Sweet Memories Cakes & Catering - two cakes decorated with unicorns - Bakeries Near Me - Keller, Texas

I've used Sweet Memories twice and I have NOT been disappointed. One was in the shape of Spongebob and one was in the shape of the number 5 with tracks for Thomas the Train! Both cakes were designed just as I asked and both were very delicious! I will use again! Thanks! read more

We met with Susan on 3 occasions to discuss are cake for our wedding. We also sent her a confirmation email finalizing the favors and design of our cake. We order SQUARED 3 tier, choc with choc cream filling on one, white on white for the other 2 tiers with a cherry blossom design. She gave us a 3 tier ROUND cake the morning of our wedding. We had decided that the look of the cake (being round) was ok, it looked beautiful land never complained at pick up. ALSO. upon cutting the cake we noticed that one tier was half white cake half choc cake with choc cream filling (suppose to be all choc) , and 2 tiers white with cherry filling which we NEVER request any type of fruit filling. When we called the next day to complain, she told us that it was our fault because during the year since we started to discuss our cake plans with her that we had changed our minds about how we wanted it done. And since she didn't charge us to met with her those 3 times that we were out of luck. She also stated that we needed to find the lord and ask for peace since in our lives we would never be happy and hung up on us. DO NOT USE FOR ANY REASON!!! read more

I hired Sweet Memories to cater an Opening Gala in May 2014 for our Surgical and Cardiovascular Hospital and Susan did an amazing job. The food was excellent, the servers were very professional and the entire event went seamlessly. I couldn't have been more pleased. She also handled the floral pieces, which were gorgeous. I am currently working with her again to cater an anniversary event for our fitness facility. Susan is easy to work with, offers a wide range of catering selections and is extremely professional. She is my "go to" for event catering. read more

I hired Sweet Memories to do my wedding cake and also to bartend at my wedding. We paid for a large cake (200 people) with simple but elegant detail. The day of the wedding I saw my cake and thought it was a joke! Tiny. Not the detail I ordered. The cake also arrived over an hour late!! My guests were arriving to the reception and my cake was being delivered! The bartender wasn't behind the bar to serve guests either. Why? She was delivering the cake! What?! The "bartender" finally finished with my pathetic cake and tried to tend bar. She had ZERO experience. Knew nothing. Couldn't start the keg or mix drinks etc. Friends had to finally take over as the line was way backed up. Total embarrasment. After the wedding I demanded my $50 delivery fee be returned since the cake was late and delivered by our horrible bartender. I expected some type of refund for that too since I had also gotten a cake 1/3 of the size promised and looking nothing like I ordered. $650 for a birthday cake basically. It was that small. They missed the mark on everything I paid for. Cake, delivery & bartender. My phone calls were NEVER returned. I finally got a check in the mail for $50 after I complained to the Better Business Bureau. No apology or explanation from an embarrassed business owner, just a check in an envelope. Wow. Every time I pass by I'm amazed they're still in business. My wedding was several years ago yet currently people are posting reviews with similar issues. No lessons learned by this place. They don't appreciate customers. read more

We love Sweet Memories Cakes (we order a cake for pretty much all of our special occasions) and so do our guest (they ask who's making our cake). We just ordered my granddaughter's first birthday cake and as expected it was delicious (We like almond and Amaretto) and simply beautiful (I believe Susan and her staff can create or recreate anything you want)! My daughter choose the Under the Sea theme, so no detail was spared....everything was eatable, including the sea shells placed around the bottom of the cake. The cake is always moist, the right consistency and very tasty. My experience with the owner (Susan) has always been professional, generally through email and friendly. I've never had any issues with her or anyone on her staff. They are all very friendly. I would recommend Sweet Memories Cakes to anyone. Thank you Susan for once again blessings our family with your beautiful and delicious cakes! read more

I used sweet memories for my wedding and they were absolutely wonderful. They listened to everything I wanted and really impressed me! My cake was delivered on time carefully and right on time. It looked beautiful and most importantly tasted wonderful! I love these ladies! read more

Exactly what our wedding needed. Susan's food is delicious; it was honestly difficult to decide what to have because we couldn't have it all! We had both our rehearsal dinner and wedding catered by Sweet Memories - two very different food themes but both delicious! They were even kind enough to let use the leftover soda from the rehearsal dinner at the wedding (when we hadn't requested soda at the wedding). We also had two guests with food allergies (gluten and dairy), Susan went out of her way to prepare a special meal for them both just based off of discussion we had at an initial meeting. Because my parents and I aren't living in the same state, there was a lot of back and forth regarding final decisions - Susan was gracious enough to deal with all of our last minute requests before the final bill was due. In the end I was so happy to find out that her buffet style service would include her staff serving from the buffet line. I was very pleased that my guests didn't have to serve themselves for the main course. Everything about Sweet Memories fit our styles perfectly - from the food options to the staff; at our first meeting we spent over 2 hours just chit-chatting with Susan! She is a wonderful person who loves what she does and it shows in her work. Her services are affordable without sacrificing quality. She even made my husband and I a plate with a little bit of everything to be able to take with us to the hotel post-wedding so that we could have a nice meal together after the hustle and bustle of the wedding day! So blessed she could be part of our big day. read more

We ordered wedding and grooms cakes for a wedding this weekend. The cakes were beautiful and delicious, but even though I got it in writing, and double checked 2 days before the wedding, we had a couple of issues. The cakes were delivered without the cake topper. Again, I called 2 days before to confirm they had the topper, and spoke with the cake decorator personally. In addition to the topper missing, the grooms cake, for which I delivered a photo and written instructions, was not done as asked. Finally, when I called the bakery about the issue, the only response was "I'm sorry. You can come pick it up." No real concern for missing such an important part of the wedding cake and wedding day, read more

My sister and I recently visited this caterer/baker to order a cake for my nieces birthday. I was a little put off by the lack of service at this place, and suggested to my sister that we go else where for this very special cake. She had hear good things from her neighbor who used them for a catering gig, so she forgave the lack of good customer service in the hopes of a great cake in return. Well about about 2 weeks later the great cake we had hoped for never flourished. Instead we got a cake not much better looking than that of a grocery store. Not only did it look mediocre, but it was as dry as a bone dry too. My sister is not a complainer by any means, but she will obviously not be back to "NOT SO SWEET" memories. I on the other hand I wanted to let you know to go elsewhere for your cakes. read more

I went in for a cake and catering tasting and, while the establishment was a bit smaller than I expected, everything went rather well. Some flavors of the cake I didn't care for but the champagne and the key lime were very good. as for the catering, I will definitely be going with the beef tenderloin. I was pleasantly surprised how flavorful it was. The owner had a tendency to talk a lot, (self promotion, I get it) which got a little tiresome, but overall, I'm happy with the way everything went. The prices are pretty on par with what's out there for catering and cake. read more

My much loved mother-in-law passed away last week at the age of 83. After contacting Lucas Funeral Home in Old Town Keller to provide our memorial service, we found ourselves scrambling at the last minute to find a caterer for our Celebration of Life Luncheon immediately following the service. Since it was being held on a Saturday, we were very concerned about finding someone so last minute. Then the Keller Roundhouse, who we had visited as a possible venue location (they were already booked), recommended Sweet Memories Cakes and Catering. What a wonderful find! The owner, Susan Clark, met with our emotional family and was very kind & sympathetic. She went over all the catering options and helped us pick the perfect menu. On the day of the luncheon, she came personally to help with the setup (food/beverages, plates/glasses, and tablecloths) and was so supportive to our grieving family. She organized the food/beverage stations perfectly inside the lovely little venue we booked for the luncheon, the Wild Rose Heritage Center. And the food ... incredible! Artistically created finger sandwiches, cheese/fruit, delicious meatballs, amazing chicken parmigiana on a stick, cupcakes and incredible little chocolate/caramel cones (everyone went nuts for those!!). All our guests sat outside under the large trees in the little park area next to the Wild Rose Heritage Center. With flowers from the service and an acoustical guitarist playing softly in the background, our Celebration of Life Luncheon was beyond perfect. Susan & staff helped us every step of the way and we feel so incredibly blessed to have met them. The day was gorgeous, food amazing and all 50 + guests celebrated my mother-in-law, who I am sure was looking down from heaven with a smile on her face. It's exactly how she would have wanted it. Thank you so much again!!! Brigette, Mark and our entire family. read more

Let me start by saying when I first encountered Susan at Sweet Memories, my experience with her was wonderful. She was very helpful, accommodating and just a nice person over all. I will say that I thought the cakes were over priced but I didn't know any better, to be honest. I had heard wonderful things about Sweet Memories and they were on the preferred list for my venue, so I trusted the good advice. I wish I hadn't. My wedding cake (which was completely white and could have been done by me it was so simple) was beautiful but I got several comments about it being dry. My grooms cake however was HIDEOUS. My husband and I both went to Texas Tech and were told that we would get a Texas shaped cake with a fondant Texas Tech symbol over Lubbock. Not only was the cake dry and tasted terrible but the cake was in NO WAY shaped like any Texas I have ever seen. It was very clear they didn't use a mold (like they said they would) and the Texas Tech symbol was about an inch tall and looked like a tattoo you would stick on yourself. It was also stuck in the very top of the pandhandle of Texas (more like El Paso area) even thought we drew out exactly what we wanted including the area of the cake the symbol needed to be placed. It was uneven and ugly to say the least. I told my photographer not to get any pictures of it because it was so awful. I have called and left them two voicemails since demanding a refund and have received no calls back. I am incredibly disappointed and would not recommend them at all! read more

Sweet Memories Cakes and Catering was supposed to provide flowers for my daughter's wedding on September 24, 2011. They were supposed to be delivered by 5:00 p.m, one hour before the wedding started. They were late 1 hour and 30 minutes. We strated the ceremony WITHOUTH THE FLOWERS!!!! Do I need to mention how everybody felt? Well, now I am trying to reach them, and they are totally ignoring me. Like nothing happened, and it wasn't their fault. I haven't even received an explanation and an apology. I don't think this is the way you should run your business. read more

Susan did a fabulous job on my granddaughter's birthday cake. I emailed her a picture that my granddaughter picked out and it turned out perfecto!!! The cake was moist and delicious. Very fresh. The handcut butterflies and flowers were extraordinary. The fondant was delicious. I highly recommend Sweet Memories for all your occasions!!! Thank you, Susan!!! read more