I highly recommend this company. Not many plumbers have a small camera for vent pipes. This company…read moredoes. They were able to come out and video my vent pipe. They are reasonably priced also thank you. I will be using you guys again. If I need to and they give you USB of the video also. Thank you for good experience.

Did a very good job. The drain camera found the source of the problem. A manager stopped by to…read morebring a needed piece of equipment (at no extra charge), and the office manager was excellent when there was a question about a conflict in billing. I'm an HOA president and they are our new drain cleaners.

Mike was awesome! I assessed the problem and fixed it. Let me know what else was available to keep…read moreissues from happening! I reached out at 9:50, and he was here by 10:30 a.m. and fixed and cleaned up by 11 a.m.! I put his sticker on my washing machine to know who to call next time! I will go with Mike for preventive and ongoing maintenance in the future!

I called at 0930 pm. He offered to come right away but I told him that the next morning would be…read morefine. He showed up 5 minutes early next day. He found and fixed the problem in no time. The competitive price he quoted is what I paid. Next time I have a drain problem he's my first call.

I had Aiden, who was extremely professional and clear with options. He is a great employee and I…read morewould recommend working with him. He thoroughly investigated our issue and explained it well. The reason I would not give Mr. Rooter 5 stars is the steep pricing. I would shop around for more reasonable prices before going with this company.

We called Mr. Rooter out because we saw water spots in our ceiling. Ezra came out promptly and…read morefully investigated the issue ensuring us there was no active leak and it's just an older stain. He was thorough and ended up reconnecting all of our plumbing in our new cabinets that got installed today too and added a gas shutoff valve off valve for our clothes dryer. All in a single day - Ezra was very knowledgeable and efficient. Would definitely have him or any Mr. Rooter plumber back to our home. We're a repeat customer and every one of them has been amazing.

The sewer line in my house was very close to collapsing, and Marvel was quick and efficient with…read moretheir responses. They were kind, and kept me in the loop for everything. They were below expected budget for the repair! I would highly recommend using their service

Terrible service. Careless people, crew. My whole flooring was new and was ripped off badly. Work…read morewas delayed, removing floor without notice to owner,. We have to spend extra new flooring, extra new work. Never use this company moving forward again!

Horrible. Came to fix my water softener and didn't even do that. Still expected me…read moreto pay full amount.

I had used them before, so I was signed up, for free, for the membership because I'm a veteran. I…read morereceived next day service for my plumbing issue. Sam S. was very friendly and knowledgeable. What's really nice about this company is that they do it all: plumbing, heating/air & electrical. Wow! Now I don't have to find 3 different companies for service issues. What I really like is that they're so accommodating to veterans. I hope to stick with this business for a long time.

Do not use this company.  Totally liar, scam & high-pressure Upseller…read more   My basement drain had backed up,  and they sent someone from One Hour Rooter.  (onehourrooter.com) A  technician, Raymond (Ray), came and told us he is the general manager for the company.   He told me the ONLY solution for my issue would be a hydrojet of the main drain without even looking or investigating our basement backup issue. He also told me we needed to get a bio-clean treatment.   We asked for the "cables and snakes" Rooter pipe cleaning,  and Ray said hydrojet is the ONLY solution to fix our backup issue, and he told us also my whole house from the kitchen, bathroom to the basement is clogged (Another LIE). We knew this is not true and Ray is lying because we just had another plumber come an hour earlier and investigated the drainpipe,  and offered different options & prices for our backup issues.  We called "One Hour Rooter" just for a second opinion.   Ray said for $1824 they would hydro jet my mainline and floor drain and warranty the work for 2 years.  Second, for approximately $7000 they would clean and install a liner in my mainline.   I rejected the offer, and he seems upset but finally offered the "cables and snakes" Rooter pipe cleaning for $400.  (Now there is Another option besides Hydrojet). If this guy is being honest and offered different options & prices upfront,  we might use their service.   But using Scare tactics and High-Pressure Sales Techniques won't work nor will scare us. One Hour Rooter & Plumbing, LLC | Better Business Bureau® Profile (bbb.org) www.bbb.org/us/mn/maple-grove/profile/sewer-cleaning/one-hour-rooter-plumbing-llc-0704-96369014 Rip Off Report www.ripoffreport.com/reports/raymond-jones-jr/raymond-jones-jr-ray-jones-five-star-rooter-very-fraudulent-talks-customers-into-unnee-1396807

Stay away from this very poor excuse for a company. They consistently lie and charge 10 times what…read morethey quote you. Im sure they will all get whats coming to them but make sure you don't give them any money or use them for any service at all. This company is nothing more than a scam! Sorry I have to give them one star to be able to rate them. They sure don't deserve even one star

I completely understand why there are so many positive reviews. Lee showed me everything I needed…read moreto know about the sewer line and more. Both he and Jackie worked hard and completely cleared my sewer line. I need to have additional work done was was given some great referrals. They really went above and beyond to keep my house clean while getting a sewer line cleaned out.

I was a little nervous as we were getting some water pooling and the lines are OLD. He was…read moreterrific. Did a great job, affordable and clean process. I wouldn't hesitate to use them again (and will)!

Brandon was prompt, knowledgeable and respectful. Thank you, Brandon, for a job well done!…read more Mary and Dan McElroy Burnsville

Had appt.set up for between 8 a.m. and 12 p.m. No one showed up and no one even called. Would never…read morerecommend them to anyone.