Called at 4pm for a drain problem and within 2 hours they came, and I have to say I'm impressed by the service. We live in an apartment and luckily they said they do all sorts of drain cleaning for clogs except for trailer parks, and I was thoroughly impressed by the service and speed that they provided. I paid about half of what Roto Rooter quoted me and when Rooter came they didn't even fix the clog even after 2 hours! However Gopher Sewer and Drain did it in less than 20 minutes and got our kitchen plumbing running smoothly again! I'd totally recommend Gopher after this experience, they were fast and professional. Cheers read more

We had a pipe break in the early evening hours, and I had a very difficult time trying to find anybody to come out to help. When I called Gopher, they answer the phone, and quickly dispatched someone to assist. They arrived within an hour and very quickly fixed our broken pipe. I wish I knew the name of the technician that came out, because he was friendly, pleasant and very informative. He walked us through next steps and gave us suggestions about closing our wall and cleanup. For an emergency visit, at 10 PM, I thought the price was more than fair. I will absolutely call them again and share with all of my friends!! Thank you!!! read more

Plumbing for a brand new bathroom. Owner is very responsive and great to deal with. The price is very competitive and the quality is above average. read more

Very satisfied! Sam did great with my many little projects. He was prompt, efficient and friendly.

I had a clog between the basement washtubs and the floor drain about 5 feet away. He wasn't able to reach the clog in the pipe through the basement so he went through the kitchen sink pipe directly above the washtubs. He went too far with the snake and it came up through the toilet waste pipe and into the toilet tank on the main level of the house. The snake then went through the lid of the toilet tank and broke it. He cleared the clog but destroyed my toilet. They replaced the toilet with a Gerber model GVP38590 toilet (a toilet less than $100). My old toilet was of a higher quality. I am generous in giving 2 stars because he fixed the clog and I got a free toilet. However, I don't think they should have charged me $45 to haul away the old toilet considering it was due to their negligence. read more

Gopher Sewer & Drain - Toilet tank lid with snake busting thru - Plumbing Near Me - Columbia Heights, Minnesota

Super easy to schedule, very professional, very thorough. We had a routine root cleaning done on our main sewer line and were very pleased with Gopher. read more

Sam came out to give me an estimate for my TISH report! Honestly one of the nicest, laid back, and honest guy I ever met! He could have told me whatever I wanted to hear but was honest with me about the fix and letting me know to credit the buyer to repair everything instead of trying to repair bits and pieces. Super nice and honest guy, and will highly recommend to anyone looking for reliable honest plumbing service! This was also one of the best quotes I ever received. Thanks again, Sam! read more

Our plumber, John was prompt in getting to our house. He identified the problem , and then ran over to Home Depot to buy the needed part, and installed it to eliminate the problem. He even checked out the other two toilets in our house to make sure they were operating properly. Highly recommended! read more

Had a great experience with Gopher, they responded quickly and came the same day. Fixed everything quickly and efficiently. Shout out to our technician, he was fantastic! read more

I had 3 different companies come out for an estimate on a new kitchen sink & faucet install. Gopher was the cheapest estimate, but I didn't end up going with them because the two guys that came out, they were nice, but they were dirty and one of them looked pretty young, and I wasn't comfortable having a kid be part of the install. read more

This was my second and last time using Gopher Sewer. My first experience was wonderful, and I had an exceptional experience with their team. Recently, I discovered a floor drain backup in my basement and didn't hesitate to schedule an appointment. When their representative first arrived he seemed great, but I quickly noticed red flags. He was overly dramatic throughout the entire process, stating that the job could take hours--before he had even started. While working, he repeatedly mentioned how he was looking for more hours and wanted overtime--not exactly something you want to hear as a paying customer. Fortunately, it didn't take him long to clear the line and get the water flowing. But, the real issue started when he completely mangled the original cap on my cleanout. He damaged it so badly that I have no idea how he thought it would seal. Then, he told me he didn't have the correct parts to fix it, claimed he had no money to go to the store, and left me to figure out how to replace it. I insisted we go together to ensure we found the right part. Then after installing the new cap, it didn't fully seal and was actively leaking. He told me the seal might "resolve itself" in a few days, but his best solution was to jackhammer the floor and replace that section of the pipe--estimating it would cost around $4,000. I called their office to report that the seal was still leaking raw sewage and asked if this was an acceptable way to finish a job. They said the notes stated that the only solution was to rip up the floor and replace the pipe, and also said they would follow up with their supervisor and get back to me. I also reached out directly to Pedro, the owner, and requested he follow up and try using wax or another proper sealing method. He asked me to send photos, and I did, but I never heard back from anyone. After this poor experience, I contacted a different plumber, who immediately resolved the issue--using wax, just as I had suggested. Weeks later, it's still holding up perfectly with no problems. I strongly recommend choosing another company. I will never use Gopher Sewer again. read more

Gopher Sewer & Drain - Plumbing Near Me - Columbia Heights, Minnesota

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Tried to upsell me from the start. The drain slowly drained before he came. Since he left it doesn't drain at all and is now leaking onto the floor. Quick service though. We couldn't afford the service he recommended that was more than double the initial quote for cleaning the drain. read more

The service response time was prompt. The staff was informative and engaging. They were quick and efficient during the process. This is my 3rd time using them. I will only use them in the future. read more

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Had my main sewer line cleaned out. I used them because they had same day service with a 2 hour service window instead of some places that have 12 hours. Another part I liked is other places quoted a price for one hour and then additional fees past that. Gopher Sewer just gave me a flat fee. Definitely will use them again. read more

Eduardo did a good job fixing up my spigot for a fair price. He also gave me future suggestions to prevent issues in the winter. I'd use them again. read more

Excellent, prompt service from Pedro, the owner, and his staff member, Cesar. It was a clogged pipe, 1910s (?) plumbing or older, which snaked through a wall and then through an attic crawl space of my parent's ancient house. The pipe had a curious set of elbows, too. Not sure what folks were thinking 110 years ago. It took a number of hours for the Gopher guys to cut and replace the pipe they could access, simplify the elbows, then snake and clear the length that was inaccessible. Short of remodeling the upstairs of the house, it was the best solution! The sink drains so voluminous now that we could divert the entirety of the St. Croix River into it and it wouldn't overflow a drop. Highly recommend Gopher Sewer and Drain. They are efficient, competent, courteous and friendly. Very reasonably priced. They did exactly as they said they would and the job was completed to our satisfaction. read more

I couldn't be more satisfied!! Pedro responded to my message in the evening and came next morning! Professional, courteous and prompt. Edwin his helper was very good! Price was fair. I will certainly call Gopher whenever I need help included in their services!! A++++ read more

This was a last minute request and they were able to fit me in to their schedule. I was thankful for their flexibility and efficiency in getting the work done and it turned out great!!! Would highly recommend!! read more

Great! Same day, ahead of schedule, no up sell, but offered other services. No shifty pricing scheme. Clean, Jeff was my guy. High recommendation! Calling again. read more

I used Gopher Sewer and Drain in the past for main drain cleaning and gave them a 5 star rating. The schedule was set for same day. Price of $249. The tech called to tell me he was on his way, running a little late. Arrived and looked at the main drain access and proceeded to offer different services (camera review, Hydro jet, additional line clearing), etc. I opted for main line only. He had me run water to determine clog location since there was no standing water at this point. Throughout, he mentioned the other services 3 or 4 more times. I said no thank you. He stated he couldn't guarantee the work without the additional service. I said no. The drain was cleaned. He thoroughly vacuumed and wiped the area down. If not for repeated attempts to up-sell this would have been a five star rating. read more

Edwardo was prompt and very knowledgeable about my toilet and leaky faucet issue. Toilet was fixed quickly and for much less than I was anticipating. I will have them back to install a new faucet fixture for my master bath at a later date. read more

They were accommodating with scheduling, coming out quickly as scheduled, and got the job done quickly. I would definitely call them again. Service and workmanship was all good. Very reasonable pricing. read more

On time Good price Worked fast and efficiently Excellent communication and explanation of the process I will use them going forward. Peter read more

They came the same day my toilet broke. They fixed my toilet. The price was a little expensive but they cleaned my kitchen sink drain. Overall, I would rehire them. read more

Wonderful experience with Gopher Sewer & Drain! Will call them again for any future plumbing needs. Submitted my non-emergent request on a Saturday, expecting to hear back on Monday. Pedro responded over the weekend and Eduardo arrived early for our scheduled appointment on Monday. After assessing the situation, Eduardo discussed our options with us. He was able to take care of the leak and our slow drains for a reasonable price. Eduardo was courteous and cleaned up the work area - so nice! Highly recommend Gopher Sewer & Drain! read more

I needed a showerhead/faucet replaced and did not want to attempt to do it myself. Joe was on time, explained everything, and was helpful in answering my questions. Fair price and good availability. Will call Gopher first for any future plumbing needs! read more

I had a very bad experience - it was Sunday and my main line was backing up. I have a history of this and explained that to Pedro on the first call - roots at 50' from the house. I agreed to the inflated rate ~$350 for the cleaning because it was Sunday. The tech was packing up and said something is wrong (probably on the city side) with your line and would need to charge another $200 to run a camera down. I already know that the city will run a camera for free so had them come out and inspect. The city confirmed what I already knew that there is a root obstruction at 50'. They went on to say that Gopher only removed a small bit and water is still backing up. Talked to Pedro and and his best and only offer was to charge me another $200 to run his camera down the pipe. This is the first and only time I have ever posted a negative review for any company, but the way Pedro handled this was off the charts bad. I will never do business with Pedro again, and you shouldn't either. read more

The good: - initial visit was the next day (on a Sunday) - the technician was honest and recommended that we do a hydro jet, which would be a more permanent solution - solved my issue within two days of reaching out The fine: - $425 for hydro jet of kitchen pipe, seems this is pretty average - initial technician was not trained in/able to do the hydro jet the same day, so we had to wait an additional day (with a clogged sink). The bad: - neither technician wore or offered to wear a mask, despite us being in the worst COVID spike to date - neither technician called before arrival - the first technician was about 30 minutes prior to the scheduled arrival time, the second was like 3.5 hours early (arrived at 8:30AM but window given was 12-2) I was happy they were early, but they told me they would give 30 minutes notice so the first time I wasn't home when he arrived and had to run home quickly. All-in-all, my problem was solved and both technicians were polite and helpful. I'm about 50/50 on using them again, despite the 4/5 rating, given the communication and mask issues. read more

Gopher was anxious to set up an appointment with me to clear a shower drain. We agreed on a two hour time frame. They never showed up or gave me the courtesy of giving me call that they would not make the appointment. Would not recommend. read more

Drain clog. The servicemen were very pleasant, efficient. Tom would certainly call your company if ever needed and the fact that your company disinfects after is a great service. 5 star service Thank you for your promptness. Tom and Linda read more

They were the first to respond and came out quickly. Knowledgeble. I'd use them again.

I had an unusual situation....water in the basement but couldn't figure out the source. Jake was very helpful and resourceful in finding possibilities for solution. Very courteous, professional and helpful! I would definitely recommend Gopher Sewer & Drain!! read more

Our kitchen sink was backed up and my wife inquired on their website. They called me back immediately just as my wife was telling me to expect a call from them. Was told that it would be between 2 and 4pm this afternoon. Received a text at 1:30 saying that he was 45 minutes away. Jeff arrived on time and got right to work. He estimated that it would only take 25 minutes or so and he was spot on. Great communication with everyone. Jeff did a great job. Very personable. read more

I called at 1:00 pm on Saturday afternoon with a clogged kitchen sink, and they said someone would be out between 2 and 6 that afternoon. During that time frame they phoned twice apologizing it might be later, but Jeff ( the tech) still arrived by 5:30 and had finished the job by 6. Great communication, prompt, friendly service. Reid P. read more

Had these guys come out because our main floor drain in the basement was overflowing causing our toilet and shower to back up. Paid an emergency rate since it was a weekend. Three weeks later the same issue happened. Was told the blockage is somewhere else now and I would have to pay more to have it fixed. Misdiagnosis should not be the customers responsibility! Especially when I was quoted on the phone that there would be no charge. In addition they damaged sheetrock and a storm door moving their equipment in. I am very disappointed in this company and would never recommend. read more

Gopher Sewer & Drain - Poor attempt to repair sheetrock damage - Plumbing Near Me - Columbia Heights, Minnesota

Very nice and professional and gave me options without making me feel that I was locked in to spending more than I needed to. I will be contacting them again. read more

We had a sudden drain obstruction with water rising in drain ports. Fortunately, Joe was available at short notice. It took significant effort to clear the blockage. He got the job done and we're very pleased. read more

I had a clogged kitchen drain and was able to get in with Gopher and Sewer & Drain, Pedro was so fast at responding to my request and getting someone out. Jeff was the one that came out to help and he was so helpful. He was responsive to my inquiries on what he was doing ( such as snaking my kitchen sink and if that doesn't work, he will try going into the basement fir better access and seeing if the clog was deeper than l initially thought.) He did end up having to go into the basement to work and also informed me of different options and costs. He did say he will try all available options he can without bringing in the bigger equipment. When l told him my budget, he said he will try to work within it and if it seems like it will go over he will stop and we can reconvene options or even financing. Finally after two hours, he was able to fix the clog and show me what the problem was (soap build up). I am very thankful that Jeff was the one that came out today. If l ever need any plumbing services in the future, l know who to ask. read more

After some very disgusting situations with our sewer, we called gopher for support. They were amazingly helpful and ended up trying their best to clear our lines the cheaper way before having to go the more spends my route. Unfortunately we did need the hydro jet to clear the roots and debris but the staff was professional- quick and friendly! Highly recommend this family owned company. read more

I used Gopher Sewer & Drain to fix a tenants leaking pipe. They were great to work, quick and responsive. Pricing was very fair for same day service. My tenant remains happy! read more