I ordered filet mignon and a fresh garden salad and a twice bake potato forget about it it was…read morefantastic service spot on ambiance perfect

The waitress we had was pretty good she did bring my wife out a pound of crab and she only ordered…read morethe half pound which cost us a extra $70's and her clam chowder was like water and I had steak and lobster, steak was only ok but the lobster was flavorless most we've ever paid for a meal and the seafood was flavorless and crab only had a little favor

Road tripping around the US I've become a big fan of Holiday Inn & Suites. Rock Springs location is…read morea great example. Plenty of parking, easy check-in, well maintained, modern conveniences. The staff is friendly, the room is clean & quiet. It's easy to plug in electronics, the furniture is comfortable. The air conditioning works. Plenty of counter space in the bathroom. Need to do laundry? They have a laundry room. Want a sweet treat or a snack? Check out the small 'store' next to check-in counter.

Read this before you book. I would strongly advise anyone to double check before booking here or…read morebetter yet, book somewhere else. I accidentally booked this hotel while trying to reserve a stay in New Mexico, and within 5 minutes of making the reservation, I called to cancel. I was told directly by a staff member that the cancellation would be processed and that any fees would be waived. Fast forward a week later...no refund. After following up, I was met with zero accountability. The owner, Lisa, showed no willingness to resolve the situation, despite the fact that I never stayed at the property and contacted them immediately after booking. This isn't about policy it's about basic customer service and integrity. When a business tells a customer something will be handled, they should stand by it. Instead, I'm now out $130 for a stay that never happened. If something goes wrong with your booking, don't expect understanding or flexibility here. That alone should be enough to make you think twice.

This hotel makes a grand first impression. The lobby is two stories high with a few seating areas,…read morean ATM, water bottle filling station and carpeted staircase. Breakfast was not included with our room. They offer a "2+2+2" breakfast for five dollars per person at the on-site restaurant. Two eggs your choice, two meat (sausage or bacon) 2 toast or pancakes along with either coffee, juice or soda. That's a good breakfast for five dollars. Table service with very friendly and capable waitstaff. (We left a tip for the table service) Our King room was down a hall off the back of the lobby. Kind of felt like I was being hidden away. Elevators, ice machine, guest laundry and recycling bins are off this hall. Another corridor off this hallway connects the hotel to the on site restaurant, event rooms, public restrooms, gym and pool. So it's conveniently located to hotel amenities, all of which are open 24hrs, except for the restaurant which closed at midnight. The bed was comfortable with 4 pillows. Soft sheets. Heat worked well in October and was quiet. Work desk, flat screen TV, fridge, microwave, coffee service, ice bucket and cups. Room has plenty of plugs and lights. A closet in the entryway has and iron & board and small dresser. A bench seat and an ottomen doubled at luggage racks. There is also a comfortable chair and side table that I very much appreciate. Bathroom has multi-use products and two sets of nice towels. Not one hook or shelf in there for personal items. The shower stall has sliding glass doors. This one constantly rolled open. With a bit of finesse I was able to convince it to stay in an almost closed position. Plenty of hot water and good pressure. Shower drained well, toilet worked as it should. Plenty of TP and tissues. Check-in was professional. Check out was also professional and a bit more friendly. An SUV was parked under the portico during the whole of our visit preventing guest loading/unloading out of the weather. Parking in their lot is complimentary.

This is a large hotel there's 4 floors with long hallways. Of course we were on the first floor…read morewith views of the parking lot. We were in a king suite which was really nice. The bed was really soft and so are the pillows.I slept good that night. They don't provide a free breakfast, but they have a restaurant in the same building Old Chicago our dinner there was amazing but the breakfast was not as good. We paid five dollars a piece for breakfast vouchers, which included two eggs, two meats, two pancakes and a drink. When we went down there it was a buffet with scrambled eggs, bacon, sausage, and pancakes and a drink. I just ate the pancakes not a fan of scrambled eggs and sausage. We would definitely stay here again.

Handy location right off the highway. Close to Rock Springs and restaurants and shopping. Check-in…read morewas fast and easy. Sites are roomy and hookups are placed well.

Staff were nice enough check in was easy and that about the only positive things I can say. Shame…read moreon KOA. This park is run down and dingy. I might not be so tough on them if they didn't charge $92 a night. For the price I expected better. It works and we stayed the night but never again.

We had to book a back in spot because all the drive Throughs were booked. Nice little campground…read morerestrooms and showers are very clean. At first it doesn't look like much but it's a nice little campground I would definitely stay here again and I would recommend it.

BAID AND SWITCH I made reservations for one night and carefully explained I was traveling in a 17'…read moretravel traiker and needed to take on water. They quoted me a price in the low $30 range. I asked for an email confirmation which they said they did not do. So 4 days later I showed up and they said the price was $49 and change. I explained what I was quoted and said sorry but no correction. They explained the only way to fill my water tank and pump out was the higher price. This is a clear case of BAIT AND SWITCH. They made no attempt to help into the site. They charged for a pet and the pet walk cage has no shade, no place to sit. So what the pet fee was for who knows. DON'T STOP HERE!

Beautiful view of the Reservoir! They offer both reserved spaces and first-come spaces (to reserve,…read morego to Reacreation.gov or download the app). Restrooms are large and have one shower in each of the women's and men's restroom. Each campsite offers a fire pit, and covered area with a picnic table. There is a short walk down to the water from the campsite. We spotted mule deer. Of all the campsites we visited, this one was most notable for bugs...LOTS of flying bugs: both morning and night. We went in late June.

This is a really nice little out of the way campground that I came across accidentally…read more While traveling to Boulder, Aug of 19, I needed a place to stay for the night. My choice for accommodations was the rock Springs KOA Which was situated literally in the shadow of about 10 giant petroleum tanks or drive 25 minutes south into flaming gorge national recreation area. Well I chanced it and I'm glad I did. Spacious campsites with roomy covered picnic tables and inground fire pits. One of the two bathrooms was closed when I visited but that was not really much of an inconvenience. The showers were acceptable but certainly not super high end. Beautiful high desert area on the green river the views were incredible. So, these views, not another camper for 50 yards and the coyotes howling all night! I will definitely make a point to come back here.

Really nice RV campground along Interstate 80... The staff is really friendly and helpful. The…read morebathroom and showers are very clean and modern. Within a short walking distance is the Green River. It's a pretty view. Sites are gravel with a picnic table. Since it's really convenient for those traveling I-80, there is highway noise but it is not too bad. Definitely would stay again.

If there is a hell you are better off staying there. No tv reception no internet to speak of. You…read moreare crammed together and sit over your neighbors sewer. This is despite the fact that the ENTIRE two rows are empty. The least they could do is at least space people out. Avoid at any cost. You are better off boondocking unless you have all the things necessary to fend for yourself. There isnt even decent water pressure unless you have a water pump.

Beautifully kept KOA! Clean clean clean! We will be back! Amazing hosts are friendly and helpful…read more Nearby are beautiful byways with gorgeous views. ANGLERS this is a must stop! People routinely pull out 30-50 lbs trout from these nearby waters! Happy camping and fishing!!

Wendy and Tim, have done a spectacular job with this KOA. The restrooms and showers were by far the…read moremost spotless restrooms from all the KOA's we stayed at during our road trip. The size just adds to the charm. Great playground and tipi.

Went to Mustang Ridge campground at Flaming Gorge UT from 07/09/17 to 07/11/17. Upon arriving…read morenoticed that the sites with the "R" designation could be reserved online. We attempted to reserve an open site by going to the webpage shown at the camp ground. We found out that reservation must be made 2 days in advance so we tried to talk to campground manager "Kenny". Kenny said we couldn't use the site because it must me done online. We explained the online booking issue and showed him that the site was open until 07/12/17. Kenny then said that he wasn't familiar with the website (posted at the campground) that we were using and we couldn't stay at the unreserved site. He did find us one next to the bathroom, the site smelled like sewage. Another guest offered the use of a site that she reserved because she wasn't going to use it. She contacted Kenny and cleared this with him. After we set up 2 tents and unloaded our gear, Kenny showed up and told us that we would have to move because we couldn't stay at a site with an "R" designation. We explained to him that the site was already paid for and walked him over to the lady that let us use it. He then became upset and said that this wasn't allowed because it was stealing. That's when I became upset and the conversation became heated. I explained that I did not appreciate being called a thief and I didn't like the way he was hounding us. Kenny even threatened to call his manager, which I welcomed because Kenny was being intentionally obtuse and not listing to reason. Once he saw that we would not back down, he backed off and even took back his statement about us stealing. I would also like to note that the male restrooms had poop all over both toilets for the entire stay. Maybe Kenny should worry about the upkeep and not hassle guests so much.

Very friend,y, guided us to our site, informative, clean sites, easy in easy out. Quiet! Just a…read moremile off the freeway. Will definaky add to our overnight stays going east and back home on the west coast.

Called to let them know I was going to be late. They watched and as I was driving in the came back…read moreto the office to greet me and make sure I was safely settled.