Joseph James from All Access Entertainment recorded music for me recently & it was a wonderful…read moreexperience. The environment was professional alongside friendly & comfortable - receiving patience & direction (& a nice cup of tea w honey). :) The equipment was also of high value & quality - then mixed with Joseph's talent - I thoroughly enjoyed the process of watching the action of final post production. Highly recommend!!! -Stacey

From the owner: At All Access Entertainment, our mission is to create opportunities for the public to gain access…read moreto the industry while generating a profit for its stakeholders

Had a little trouble with the delivery of my Sire Marcus Miller M2 Bass, but it was FedEx's fault…read more Called Sweetwater and their shipping department was immediately on the case. They assured me that even though FedEx dropped the ball (or in this case, the bass!) Sweetwater would replace my purchase. Sweetwater even called a few days after the delivery was finally made to make sure my bass had been delivered and was in good shape. Sweetwater has been a dream to work with for every purchase I have made! If only I could play bass as well as Sweetwater serves after the sale!

I've had a very disappointing experience that's made me seriously reconsider doing business with…read moreSweetwater. First, I purchased a bundle that included a keyboard and a Gator stand. While using it, the locking mechanism suddenly failed and collapsed, sending the heavy keyboard crashing down onto me. It hit my knee and then my toes--painful, and completely preventable. I found out the next day that my daughter, who was helping set the keyboard, was also injured but didn't want to tell me because I was furious at the moment from smashed toes. Afterward, I checked reviews and found multiple people reporting the exact same issue. It's concerning that a product with known safety problems is still being sold without recall or warning. Customer service only made things worse. When I explained what happened, there was little concern shown. Instead, I was immediately pitched another stand--one that actually had worse reviews. That response felt dismissive and suggested that customer feedback isn't being taken seriously. I also had a separate issue: I bought a Fender American Acoustasonic Strat and paid $150 for a "guaranteed fit" Gator case that didn't fit at all. That alone was frustrating, but combined with everything else, it points to a bigger problem with quality control. At this point, it's hard to take the widely advertised "55-point inspection" seriously. Based on my experience--and what many others are saying--it feels more like a marketing claim than a meaningful quality check. Overall, the level of care and reliability that once set this company apart seems to be slipping. Between safety concerns, poor product recommendations, and questionable quality assurance, it's becoming easier to shop elsewhere.

8-7-2021 - I Had a Latch on one gate that has failed due to some vandalism... I called Eagle Fence…read moreto get it replaced, and was told that I could get a callback by 8-12-2021... I called today and the phone has been disconnected... I will try to get in contact with the the supplier, Ultra, to get my latch sent ( I will have to replace it myself, which is not a problem)... However, I cannot recommend this company if you want a fence installed... RNC in Waynedale. Fort Wayne appears to have a good reputation... However, the Company who provided our fence through Eagle Fence was Ultra, and it has a great product... If you want to invest in a new fence, go to their Website and find a reliable installer... Best Wishes...

Had eagle out to do some repairs on my fence. Took them nearly 11 weeks to show up (after happily…read moretaking my money) but never completed the job. They also originally put my vinyle fence in and have come to find out that they didn;t poor the cement base for the posts correctly as each year the fence raises and has to be fixed. Stay away from these people.