I've used Church's piano service twice. Tyler is very professional and personable. He arrived on…read moretime and updated me ahead of time. He did a great job with my piano. I would definitely recommend.

From the owner: Church's Piano Service was founded and is operated by Tyler Church…read more The Church family is a well known name in our community going back generations. They are recognized for their musical abilities and passion for teaching others. Tyler learned how to play piano in early childhood and has always had a passion for music. His drive and methodical nature make him an excellent piano technician ​ Tyler was educated and received a certificate of completion through the world renowned Piano Technician Acadamy. In addition, he apprenticed with the well respected piano technician Larry Merriman of Fort Wayne. Tyler is a member of the local Piano Technician Guild chapter. We look forward to meeting you in person. Our goal is to work with you to recalibrate and establish your piano to its original design.

We have had a 1959 Steinway for 50 years. A few years ago we had it rebuilt and since that time…read moreZach has tuned it. He is very professional and the piano sounds great with his expertise in tuning it. He is a polite, courteous man who obviously loves music and it shows in the care he takes when he tunes it. We highly recommend him as one who excels at his craft.

I recently moved to the area and needed my baby grand tuned. Zach not only tuned my piano, he had…read moreit sounding like when we first purchased it, if not better

We used him one year to tune our old piano, and he was realistic when it came to all the work that…read moreneeded done on it -- but he didn't push us or try to rip us off when it came to it. If we couldn't afford to have it done then, he gave us a prioritization (e.g., "This can probably wait..."). That's something that I really appreciate. Of course he did a good job tuning, and it held for quite a while. He's very knowledgable. Beware that if you're going to get your piano tuned, it's going to cost you some serious money. This is not his fault -- do you know how tough it is to tune a piano?

What a wonderful piano tuner! Steve is personable and polite - knowledgeable and friendly. Used him…read morefor years when I had my piano - highly recommend him!!

I worked in the Toledo Detroit area for 42 years. At one point Toledo had 17 music stores!…read more I worked for most of them. Craig was driven and committed to his customers and treated his employees well. I got ill and had to resign but I follow the stores. Keep on going Craig! Betty Lanz

From the owner: New & Used Pianos, PianoDisc Player System Installer, New Digital Keyboards, Sheet Music,…read morePiano/Keyboard Rentals, Piano Lessons! Piano Tuning, Repairs, and Restoration!

If you want timely, professional and respectful service this may not be the mover for you. Upon…read moreasking the owner why our cost was 10% more than quoted we were hollered at and threatened that he'd suspend our move. The owner's wife was often unresponsive to calls and provided inaccurate contact information for the cooperating mover who was to unload the delivery. We were repeatedly asked to fill out the same form for a quote.

From the owner: Manufacturing and selling pianos for almost 50 years in Elkhart, Indiana. We do all piano services,…read moretuning , moving, storage and selling new and used pianos. Clocks, storage area, and office space available.

Had a little trouble with the delivery of my Sire Marcus Miller M2 Bass, but it was FedEx's fault…read more Called Sweetwater and their shipping department was immediately on the case. They assured me that even though FedEx dropped the ball (or in this case, the bass!) Sweetwater would replace my purchase. Sweetwater even called a few days after the delivery was finally made to make sure my bass had been delivered and was in good shape. Sweetwater has been a dream to work with for every purchase I have made! If only I could play bass as well as Sweetwater serves after the sale!

I've had a very disappointing experience that's made me seriously reconsider doing business with…read moreSweetwater. First, I purchased a bundle that included a keyboard and a Gator stand. While using it, the locking mechanism suddenly failed and collapsed, sending the heavy keyboard crashing down onto me. It hit my knee and then my toes--painful, and completely preventable. I found out the next day that my daughter, who was helping set the keyboard, was also injured but didn't want to tell me because I was furious at the moment from smashed toes. Afterward, I checked reviews and found multiple people reporting the exact same issue. It's concerning that a product with known safety problems is still being sold without recall or warning. Customer service only made things worse. When I explained what happened, there was little concern shown. Instead, I was immediately pitched another stand--one that actually had worse reviews. That response felt dismissive and suggested that customer feedback isn't being taken seriously. I also had a separate issue: I bought a Fender American Acoustasonic Strat and paid $150 for a "guaranteed fit" Gator case that didn't fit at all. That alone was frustrating, but combined with everything else, it points to a bigger problem with quality control. At this point, it's hard to take the widely advertised "55-point inspection" seriously. Based on my experience--and what many others are saying--it feels more like a marketing claim than a meaningful quality check. Overall, the level of care and reliability that once set this company apart seems to be slipping. Between safety concerns, poor product recommendations, and questionable quality assurance, it's becoming easier to shop elsewhere.