This company is all about customer service. They are extremely personal, you always get a real…read moreperson on the line,and it seems like they all are musicians so they can answer questions with personal knowledge. I've had great support with fixing gear and replacing items that weren't what I needed. Super helpful, super personal, and competitive pricing.

Had a little trouble with the delivery of my Sire Marcus Miller M2 Bass, but it was FedEx's fault…read more Called Sweetwater and their shipping department was immediately on the case. They assured me that even though FedEx dropped the ball (or in this case, the bass!) Sweetwater would replace my purchase. Sweetwater even called a few days after the delivery was finally made to make sure my bass had been delivered and was in good shape. Sweetwater has been a dream to work with for every purchase I have made! If only I could play bass as well as Sweetwater serves after the sale!

I bought an engagement ring here a couple weeks ago. Overall fantastic experience. The staff was…read moreall very kind and patient with all my questions. They were also very prompt and finished their work on the ring I chose early and notified me so I could have it sooner. I am a loyal customer to them now, will go back 100%

The sales lady was very rude and pushy, not helpful. One bit. The store was empty of pure quality…read more The prices are not suitable and when talking with the clerk, she made me feel being little.

No better place to purchase, rent, or have your band or orchestra instrument serviced. Extremely…read morefriendly and knowledgeable staff and as a part of the Sweet Family of Companies they support too many local organizations to even list!

We had a horrible experience! After paying half of the cost of the instrument upfront, they gave…read morethe instrument to another child. Then when the school contacted them, Mynett claimed no knowledge of a rental. Then a week later informed us they "just" found out there was a problem (as if the school never called). I believe they were going to just continue taking our money and never give us what we paid for. I call that theft!

Very nice facility for music education and performances. The outside is very attractive. They did…read morea nice job turning Pearl Street into a place Fort Wayne can be proud of. Parking is always a concern downtown. The Pearl provides free parking in the large lot west of the facility. There are several other parking garages in the area if you prefer. The team was very welcoming and glad to have us as their guests. Booking a reservation was easy on line. On this occasion we went to a free program. They seem to have a free program about every three months for those looking for things to do on a budget. The performance area seats about 400-500 people in padded chairs. The chairs are all on the same flat level. The stage is nicely elevated so viewing isn't a problem. I found the chairs to be thin on padding and somewhat uncomfortable for a 90 minute performance. The lighting is well done. The acoustics are superb as well.

I came to Pearl Street Arts Center to watch a ballet conducted by the Fort Wayne Ballet: Don…read moreQuixote. I brought my brother and mother with me to watch it, as my family's origins are from Spain and we were excited to see a ballet based on Don Quixote. I will see the Pearl Street Arts Center is beautiful. I laughed and loved that they called their box office, the bach's office. I also read about them before I came in and how they have art and entrepreneurial classes. Since the civic theatre has been out of commission due to renovations I know that the ballet company has been doing shows in different venues. I do not feel comfortable leaving a bad review for the ballet on Pearl Street Arts Center since I do not think they are responsible, so will be doing a separate review of the ballet. I will say, that the little time I spent inside Pearl Street Arts Center, I was captivated by the beauty within it.

Wide selection of music, really nice customer service. Always find a good deal. The staff is always…read morefriendly.

My first foray into this little shop was to find Cd's of local jazz musicians. I didn't leave…read moreempty handed. It's always lovely to walk into a music shop that is full of vinyl! Music new and used at good prices that aren't jacked up like at big chain book stores. It's also lovely to have your friendly shop-keep not be some disinterested kid. Earn little wooden 'nickels' for purchases, and when you have enough you can exchange them for a purchase discount. Support your local businesses! Buy your tunes here!

I had a terrible experience with this company I bought a…read moresilver chain paid $160.00 for a really nice piece it broke within 16 months I took it in to have it repaired and it went from $100.00 to $140.00 for the repair I left I thought it was a high price for the repair the clasp broke at both ends I asked for the manager to take a look at it she came with the price at $140.00 to repair it I said I only paid 160 for it why would I pay that amount I got different answers from her and the other sales people I thought buying from them I could get a better price for the repair but I feel i the got the runaround from the manager I was very disdisappointed I've bought a few other things from them but not anymore I spent close to $500.00 at the time I bought the chain the managers attitude towards me was disgusting usually the manager always takes care of the customer but not her I will not go back in the store and buy anything else from her I know it was only a $160.00 chain but I've received great service from stores and their staff for items that were purchased at a lower cost not a call from saying anything about it if I knew the iwners n and n I'd would have callied them about the manager attitude and her personality Jim Brita

Very personable. Jill is fantastic! She always understands what I'm looking for and makes great…read moresuggestions for other options. Jewelry is beautiful.

Friendly, knowledgeable and welcoming small family-owned jewelry store. Superb service and quality.read more

My fiancé and I just purchased our engagement ring and wedding bands…read more We decided on a smaller jeweler because of the Covid virus effect on them. We are so glad we did!!! The personal time, treatment we received was wonderful. It just so happened the engagement ring was there and they sized it on the spot. Less than a week later the bands were in, we arrived before the store open. Steve Shannon was in saw us and let us in and took care of us. Once again resized the rings as mine are a double band on each side of engagement ring. His daughter works with him and she is such a "jewel". We would highly recommend Shannon Jewlers to everyone!

These guys are really nice polite gentleman ( No matter how…read moremuch junk you bring them) Had the pleasure of doing business with them today very courteous and patient All the questions I had he had answers to them Didn't make it seem like I was wasting his time

came in with about 10 rings of silver nice rings at that I wanted to sell as just scrap silver. and…read morethey said they don't deal with that anymore