They actually care, I don't know how many calls I got that personally said my name and what I…read moreordered and gave me updates on my order. The customer service is up there with the best. We got our items in a timely manner and the products were packed nicely. The XR18 was backordered but they were quick to resolve that and get it earlier than expected which I was happy about. My kids loved that they gave candy also. I did spend $$$ and I am looking forward to setting it all up for our org. My only thought is if they have discounts for non-profit orgs.

I've had a very disappointing experience that's made me seriously reconsider doing business with…read moreSweetwater. First, I purchased a bundle that included a keyboard and a Gator stand. While using it, the locking mechanism suddenly failed and collapsed, sending the heavy keyboard crashing down onto me. It hit my knee and then my toes--painful, and completely preventable. I found out the next day that my daughter, who was helping set the keyboard, was also injured but didn't want to tell me because I was furious at the moment from smashed toes. Afterward, I checked reviews and found multiple people reporting the exact same issue. It's concerning that a product with known safety problems is still being sold without recall or warning. Customer service only made things worse. When I explained what happened, there was little concern shown. Instead, I was immediately pitched another stand--one that actually had worse reviews. That response felt dismissive and suggested that customer feedback isn't being taken seriously. I also had a separate issue: I bought a Fender American Acoustasonic Strat and paid $150 for a "guaranteed fit" Gator case that didn't fit at all. That alone was frustrating, but combined with everything else, it points to a bigger problem with quality control. At this point, it's hard to take the widely advertised "55-point inspection" seriously. Based on my experience--and what many others are saying--it feels more like a marketing claim than a meaningful quality check. Overall, the level of care and reliability that once set this company apart seems to be slipping. Between safety concerns, poor product recommendations, and questionable quality assurance, it's becoming easier to shop elsewhere.

A great local shop that's been a part of Fort Wayne for several decades!! Fantastic deals and a…read morewide variety of newer items like televisions and gaming consoles to amazing vintage stereo equipment and guitars. The staff is always friendly and welcoming! The jewelry counter is always a gorgeous focal point when you walk through the doors. Lots of beautiful options of jewelry as well! From bridal sets, to chains to authentic watches; just to list a few! It's always a cool and welcoming atmosphere when you hear someone strumming a guitar or tickling the ivories of a pre-loved Casio keyboard. I've purchased several jewelry pieces from The B & B Loan that I wear almost daily and I've had them for several years. If you're ever in the area, check them out!!

I am a long time acquant of the family and went to the pawn shop to borrow some money and ran out…read moreof gas in front of the shop and asked if I could get a ride and I was told that they couldn't leave the shop with three other employees in the shop I have had heart failure and other disabilitys and can't walk very far so I went out front and tried to get a ride was telling a young man how they did me and they heard me talking to him and a week or so later I said to one of the employees that the owner was a horses ass because he treated me like second class citcen and told me he would not sell my items in pawn before all that happened and today I found out they did do business with them if u want to lose them they will lie to you. D.b a star rating 1/2

Guitar Center is a wonderous musical dreamland.  They don't just have the basic music for pianos,…read moredrums, guitars and bass.  They have music for all instruments and if they don't have something you want they're more than happy to help you get it. As a piano player and huge pop culture fan, I loved all the music books they had for famous movies, shows and even had a Mario Brothers book.  My husband loves the guitar and drums so he was in heaven wandering around and the fact that you could try out the drums.  I'm so glad their is a Guitar Center closer than Chicago. Biggest downside is they allow anyone to play the drums then the drumsticks get set everywhere. I almost tripped over some because someone left some on the floor.

Should be zero. Sales person put a guitar on layaway after I told him/she no. I had to call the…read morestore the next day and talk to a different person? to take it off layaway. Talk about feeling violated!!!

No better place to purchase, rent, or have your band or orchestra instrument serviced. Extremely…read morefriendly and knowledgeable staff and as a part of the Sweet Family of Companies they support too many local organizations to even list!

We had a horrible experience! After paying half of the cost of the instrument upfront, they gave…read morethe instrument to another child. Then when the school contacted them, Mynett claimed no knowledge of a rental. Then a week later informed us they "just" found out there was a problem (as if the school never called). I believe they were going to just continue taking our money and never give us what we paid for. I call that theft!

Grace is an excellent teacher! She is encouraging, fun, talented, and knowledgeable. My six year…read moreold looks forward to her lesson every week and is learning so much. Grace teaches music theory, proper hand position, reading music, and more. She is great with kids and adults alike. Highly recommend!

From the owner: Are you looking for piano lessons for your child? I offer online and in person piano lessons to…read morestudents starting at age three at a rate of $25 for a 30 minute lesson.

I saw a 4x12 speaker cabinet advertised on eBay and Reverb as being for sale by this business,…read morelocal pick up only. Due to the fact that I have a full time job and the business has extremely unusual business hours for a guitar shop (closed on weekends, open 7:30 - 10:30 & 12:30 - 4:30 Monday - Friday), I decided to call them because I was extremely interested in purchasing the speaker cabinet, but I live 3 hours away. Their voicemail message said to leave a message and they would return my call, so I left a detailed message explaining the situation on Monday, 4/6/26. Two days later, on 4/8/26, I still had not received a call back from them. I called again - this time during their unusual business hours. Someone answered the phone. I explained the situation to him and we made an oral agreement that he would hold the speaker cabinet for me until I could take the day off work and make the 6 hour round trip drive to pick it up from him on Friday, 5/1/26. During the first 2 weeks that followed, I saw that the cabinet was still being advertised for sale by them on eBay and Reverb. The third week, it is no longer on these websites. On Thursday, 4/30/26, the day before we had agreed to make the deal, I called them back to confirm. The man told me he doesn't have the cabinet anymore. He said it was being stored at the residence of an employee, and they can't locate it. It's missing, lost, gone. He said if he ever finds it, he will call me - which would then be the first time he ever called me. I took the day off work to make the long drive to purchase and pick up this cabinet because they are closed on weekends and like most people, I have a full time day job Monday - Friday. Thank goodness I called first. I've been looking forward to purchasing this speaker cabinet for three weeks and my day of paid time off is completely wasted - and without even so much as a simple 30 second courtesy call to save me from driving 6 hours for nothing. I would not recommend doing business with these people.

David is super nice and friendly. You can tell he really loves what he does. Last week I bought a…read moreguitar from Copper Chord though their reverb.com site. He had it shipped to me within three days and even sent a few extra sets of strings for me as well. He even gave me his personal cell phone # in case I had any questions about the guitar, etc. I got a great deal on a great guitar and great customer service. Can't really get much better than that.

By far one of the best schools in fortwayne, The staff really care about you passing & they have…read moremany years of experience. I recommend to anyone wanting a A or B license or any endorsement. I'm forever grateful.

School of Rock is a fantastic program! Kids work harder at learning their parts because their…read moreband mates are counting on them. How great is it that they get to perform live, in real entertainment venues!! I've had 3 kids in the program and they've all found a great network of friends with similar interest. I've participated as well in the Adult program for several seasons and it is AWESOME! So much fun! The instructors are so supportive. Its like a big, fun, rocking family. I would highly highly recommend School of Rock to anybody who wants to learn an instrument or dreams of becoming a rock star.

We ate lunch at The Patio and ended up passing this boutique on the way to our car. I'm SO glad we…read moredid! It's a great location for gifts, personal purchases, or home decor. I am always prone to checking out jewelry but, I'd highly recommend looking at the rings and pendants around the cash register (I've added some photos). My favorite part was all the art work and vintage decor that is upstairs. The art is reasonably priced for original work($100-$200). I imagine all the unique pieces sell quickly. It's great shopping for farmhouse, mid-century and everything in between. Lastly, there was an extra friendly woman who was working and setting up a new display. She was helping all the customers even though she was busy! I highly recommend for some awesome shopping!

What a cute little spot in the even more cute town of Roanoke. I decided to stop in after seeing…read moretheir sign by the highway while passing through the area. BEST decision ever last Friday afternoon. The owner is super attentive and will help you find exactly what you need. I was the only person in there during that time but I am sure she is always helping locals who stop in to find that perfect, unique gift. I was blown away at their diverse selection. Upstairs was vintage antiques- some items were expensive while others were reasonable. The prices were typical for any type of antique/boutique shops in the Fort Wayne area. Downstairs was a large selection of knick knack gifts. I especially noticed the different card selection- you won't find cards like these at Walgreens. Great for a personal touch. I was looking for a gift for my nephew's upcoming 2nd birthday. I was pleased to find a decent selection of child toys and clothes! I love finding him presents that are different from the limited selection at larger chain stores. In the back of the downstairs is a room filled with women's clothes, bags, accesories. I asked and some stuff is local (and she is always looking for more local goodies to sell!!! woohooo!) and some is produced in other states but not largely produced. You could tell by the quality that the items were hand stitched. I look forward to hitting up the Paper Moon next time I am in need of a unique, eclectic gift!