Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel back to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area. read more

Response time to my inquiry was Prompt detailed. They answered all my questions. Booked for an upcoming trip to Chicago.

The entire process was seamless from booking to the driver arriving for my son's prom. The car was clean, the driver Brandon was professional and kind. I 100% recommend. read more

First time user. Pick up at O'Hare was prompt and efficient. Driver was really pleasant and knew all of the bad traffic spots to avoid. Trip home was speedy. read more

We recently used the Echo Limousine point to point service to get 8 of us back and forth from an event. In addition to the very competitive pricing, my absolute favorite part of using their service was the pricing page on their site. They make it SO EASY to enter in the type of vehicle you need, the service you want (point to point, airport, or by the hour), and when you need it, to find out ALL IN pricing (tax and tip included). There is nothing I hate more than having to call a company to get a quote or send a request form which just leads to a ton of spam. The drivers were polite, drove safely, and arrived on time; the vehicles were clean and stocked with water. We also got an upgraded vehicle for one of our trips which was a nice perk. Highly recommend and will definitely use them again in the future for any larger party transportation needs. read more

Driving in Chicago takes skills! Narrow streets many stop signs, construction and traffic! MY RIDE WAS PERFECT! Arrived for pickup early, I was able to relax and the driver was calm and sure of himself! We arrived faster than I thought possible! I will certainly book again next time I am in Chicago! read more

Had never used a car service before, but am so glad this is the service I chose. Everything went exactly as advertised!

Our driver Asif was awesome! Ahead of time, super friendly and helpful. The service was great for scheduling and communications throughout were fantastic. I was a business traveler for decades and I have used countless services. Echo is on the top of my list. Tom G read more

I arrived in Chicago in the middle of a snowstorm. Our plane sat on the tarmac for almost 2 hours. The driver stayed in communication with me, told me to relax and that he would wait. He waited well over 2 hours! He was also so nice and very professional. The roads were snowy, traffic slow, but the car was comfortable. What a great experience! read more

This was our first time using Echo for transportation to and from the airport. Both drivers were very nice & professional and both the transit van and SUV we needed were clean and in good condition. I appreciated the all in one pricing including the tip. I will use Echo again and highly recommend them. read more

Unbelievable customer service! I am yet to come across a service which provides care the way the did. I needed a limo on a short notice. Besides being reasonably priced, they called/emailed within 1-2 mins of my query. The flight ended up getting pushed by 5 hours going past midnight, however, the driver was there! On time. The driver Alfredo was very respectful of my family providing an ultimate limousine experience. I would recommend Echo Limousine over an other service any day, any time read more

I needed a one way from ORD to Milwaukee. The online quote was reasonable and in the end was the price charged. There was an issue with pickup but we made it to our destination without a problem. Management reached out after the ride and addressed the concern and made it right without question. In the future I'll use them again. read more

Fantastic experience! I ordered airport service and it was super easy to book and super easy to get ahold of someone when I had questions. The driver was kind and helped us with our luggage - the car was very clean and the drive to our destination was great. I had two cats, which stayed in their carriers for the trip, and on our laps. Thank you making our trip home from the airport easy! read more

Amazing experience. Driver was very nice and extremely helpful. Had water and all kinds of snacks in the car. Definitely will be using them again if I come out to Chicago. Only thing not against them was the traffic. But with a big suv, my mom and I were able to take a nap and it was super comfy. read more

Communication prior to landing was clear and well-timed. Then when I landed, I received a text from my driver, Andreea, with clear instructions for which door to exit, license plate, etc. The drive was comfortable with temp and music, and I enjoyed conversation with Andreea as well. I highly recommend! Professional and well-organized. read more

We rented the SUV Limo for a wedding. There were 8 of us, as guests. Driver arrived on time, got us to the 'church on time', and then to the reception. Very hassle free time. Our driver definitely knew what he was doing, and how to handle a stretch SUV limo in city driving. Would recommend. read more

Echo Limousine is definitely 5 star! Beautiful cars, professional drivers and fairly priced. I recommend Echo without hesitation. I will use their service again when I return to Chicago. read more

Everything was perfect. The driver was early, very nice and a smooth driver. I will be using them in the future.

Good price. Great communication. Drivers were on time and pleasant. Vehicles were new and clean. It was an excellent experience.

Our driver was there early, got us to the airport on time and delightful to talk to and provide information. Truly professional.

Good pickup. Good driver. Reliable and clean car. Would recommend this company as a good provider.

Picked us up at O'hare and drove us to Naperville, Illinois . Demitrice, our driver, is an excellent driver, very courteous and carried our luggage from the airport to car which was parked a considerable distance from the airport terminal. He also carried the luggage into the Hotel for us. We couldn't have managed without him. I highly recommend him and Echo Limousine. read more

Have used Echo many times. Always confirmes a day ahead and arrives on time. Friendly driver and nice clean car . Would highly recommend

We had an awesome and easy experience using Echo get to and from a wedding in the burbs this weekend! Super easy to schedule, drivers were so nice and extremely punctual. Cars were spotless! Couldn't ask for more and they were super competitively priced - it would have cost basically the same for an UberXL and this was a far superior experience. Will definitely use in the future! read more

Truly outstanding, reliable, and professional service. I had to arrange a trip from south Chicago to O'Hare for my daughter, who had to catch an early morning flight to the Caribbean. Having had inconsistent luck with finding a rideshare at that hour and in that part of town, I wanted to book guaranteed transportation. At first I was going to get her a cab through GO Airport Express, which was the top hit on a Google search, but was stunned to see how poorly rated it was on Yelp. Further investigation turned up this place. 413 five-star ratings out of 470? I don't think I've ever seen a business of this type that was so loved by its customers. Booking online was easy and transparent, with the cost clearly broken down including the added gratuity. I was able to choose the type of vehicle (she got a "regular" Lincoln Town Car - she didn't need a limo!) and enter my payment information, but my card was not charged right away. We received the email confirmation (sent to both my daughter and me, who was acting as her "booking agent"), but as I am wont to do I called a couple days before the trip to see if I needed to verbally confirm the booking. The polite woman with the familiar Chicago accent assured me that so long as we received the email, everything was assured. The day before the trip, we received another confirmation. According to my daughter, on the day of travel the driver was there precisely at the agreed-upon time. The car was "fancy", clean, and comfortable. The driver was polite and drove her safely to the airport, dropping her off at the specified terminal. Everything was just right. No fuss, no stress, no uncertainty. My card was not charged until the end of her ride. Definitely a first-rate operation and deserving of this 414th five-star rating. read more

great conversation, great service. My mother-in-law did not know there was traffic the driver was so engaging. I would recommend them to anyone. Thank you! read more

Note: this review is for airport transfer to and from MDW to Mag Mile. Why waste time on a Taxi or rideshare? Book a car service. One and done. This is the car service for the millennial who fears talking to another human on the phone more than anything in the world. ALL BOOKINGS MADE AND MANAGED ONLINE (No human interaction). Quotes are instantaneous and reservations, fast and easy. Rates are inclusive including gratuity and locked in at the time of booking then charged after the ride to a saved card. Cars are very clean inside and out. Drivers are prompt and very personal with a great sense of humor. If you've seen anyone from Chicago drive, imagine the humor of mad lane changes while the 1812 Overture is playing. Flights are tracked by the limo company and drivers dispatched accordingly. You do not need to update them if you experience a flight delay. Again, no human interaction. Phew! Tip: If you require baggage assistance at MDW, ask the driver to meet you at baggage claim (select the option when making reservations) to prevent confusion. Very fair pricing. $93.75 at the time of this writing inclusive. Easy, simple, worry free. Nuff said. read more

Another excellent experience with Echo. The dispatchers are superb! We appreciated our drivers. Clean vehicles and excellent and safe driving. The only slight glitch was we were told we would be receiving a text from the driver when they arrived based on our OHare flight arrival and this did not happen. After waiting a bit, we called Dispatch and they cleared things up immediately The driver showed up and we were on our way We will only always use Echo. We find them to be extremely reliable and professional Thank you again read more

I'm so glad we booked with Echo! Just as we got on our plane in Phoenix, I decided to book a car so we didn't have to worry about figuring out transportation when we landed. I was travelling with my teenage daughter and felt safer having a car service set, especially since our flight was arriving after midnight. I saw the reviews on Yelp and decided to give Echo a try. There is a reason they have so many 5 star reviews- it was a fantastic experience from start to finish. Booking was easy and fast through their website. We got the booking confirmation quickly and by the time we landed at O'Hare, our driver had texted us, too. They provided the vehicle description and license plate and gave clear, easy instructions on where to meet the car. We only had to wait a few minutes for the car to arrive from the staging area- not bad at all. Our driver, Vijay, was professional, very polite, and a very safe driver. The SUV was comfortable, pristinely clean, and had plenty of space. Vijay had water bottles in the car for us, too. We were at our destination in the northwest suburbs before we knew it. It was a wonderfully stress-free experience to end our travel day. I highly recommend Echo and will be thrilled to use them in the future. And thanks to Vijay for making it such a pleasant experience! read more

Vineta was amazing as a pick from O'Hare yesterday. She was personable and friendly! The rate was fair to be picked up with an additional fee to be met at baggage claim. What I really appreciated was the over communication over text and email about pick up a day before and day of. Please note: a 20% tip is already included in the ride. I double tipped bc Vineta was great. read more

I used Echo three times and each time I experienced some sort of issue. My first trip was a point to point trip. The driver arrived just a bit early but got lost trying to leave the downtown area. Once we made it into the freeway she was great for my hour long ride. The second trip was hourly service. I can't walk long distances due to surgery (my first trip was to the hospital for my procedure). The driver arrived on time but rather than coming up to the door for my building, he parked on the street and waited there. When my doorman went down to ask him if he was there to pick me up and to direct him to where he should go, he got a little huffy with him. After my appointment, when I went back to the car he was stretched out with the seat leaning back into the back. I giggled and got in. He was mortified at not paying attention. Nice guy tho. My third trip was with the nicest man but was the worst trip. The guy was a few minutes late picking me up. We had a great and uneventful ride. The problem came when I left my appointment to go back to the car. He wasn't there. So I called him but got no answer. I then called dispatch who told me he was parked about two minutes away. Ten minutes later, he still wasn't there so I called again. This time a different person from dispatch got on and told me I didn't have a reservation. I was LIVID. I gave him my reservation number and he exclaims, "He was supposed to wait there for you!" I said, I know but he isn't here. The dispatch guy then says "Well maybe he went around the corner." Excuse me??? The driver then showed up and we went on our way. Unfortunately, due to the treatment I received from dispatch when I called the second time, I will not be using Echo Limousine again. I'm more annoyed at the lack of service than at waiting 11 minutes total for the driver to come back. read more

I have used Echo in the past without issue when traveling to Chicago; in fact, I tried to be a repeat client. A new issue arose today. In April 2021, I had a car service in Chicago booked. I was unable to make the trip due to a weeks-long hospitalization for a severe neurological condition exacerbated by COVID. Once discharged from the hospital, I did receive an email about my no-show, but was told I would be charged in full. I did not contest this. I tried to book them again six months later, and was summarily told "no availability." (It turns out this was almost surely punitive, as my situation today was punitive). Today, I called to book for the first time since 2021. I was told my account was disabled - AFTER they asked me for my credit card number, no less. They cited "non-payment." DESPITE the fact that I was told via email, on 4/15/21, that I was going to be charged in full, and I didn't argue about that. So now I have sent my hospital admission paperwork to prove that I was unconscious and sedated when my car service was booked to get my account reopened. I find a few things about Echo severely disconcerting: 1. That they would be punitive to someone who was lying unconscious in a hospital bed without explanation. 2. That they would tell me I am being charged, and then cite me for "non-payment." (I am verifying with my card issuer that I paid this bill; I certainly thought I did, and would have, based on their email). 3. That, instead of reaching out and explaining when I tried to use them six months later, they send me a condescending "we have no availability" email when in fact they were punishing me for an unbeknownst issue six months prior. Echo: I don't know if you remember 2021, but there was a pandemic, and people were dying. I was hypoxic and on oxygen. I apologize for not meeting your standards that week. Edit: Florin, this is a masterclass in how not to run a business. If my card was for any reason denied (which, by the way, it has never been, nor have I EVER not settled a debt), then you probably should have made ANY effort to contact me. I have no emails from you after April 15 (when, again, I was in the hospital) regarding the matter of an unsettled debt. If you had attempted to collect, you would have done so successfully. And YES, your company did ask for my credit card information today, and I read it to her over the phone. If it wasn't clear, I'm obviously not interested in booking with you. Was that not clear when your receptionist called me an hour ago asking me to book? If only there were other car services in Chicago! read more

Echo Limousine - A copy of the email I sent to management, which has not been replied to. Management below denies this email was sent. - Limos Near Me - Chicago, Illinois

Great company. Very accommodating, on time or early, nice cars, good drivers. In short-all good!!

Echo limousine provided prompt, professional, and stress free airport travel for my large family vacation. Took the stress away from worrying about parking, fitting baggage. Affordable rates as well for such a classy executive van. Super pleased with their service and excited to use them again! read more

Echo Limousine - Large seating - Limos Near Me - Chicago, Illinois

This was my first time using this company, but I will definitely use them again. The driver was prompt and very professional. The car was clean inside and out. read more

Quality limousine service ( Lincoln, town, cars, and SUVs. No actual stretch limousines ) dispatch almost always is great and I'm a bunny. They have a very good system of alerting you before your ride should arrive in the system seven place via text messages that ensures you know who it is is picking you up watermelon license plate just like a rideshare but, THIS has clean , beautiful rides ( i had one bad ride & car , it needed shocks / maintenance ) professional, prompt & friendly drivers , staff. Also affordable relative to what PROFESSIONAL car services cost + operate. read more

Excellent car service! Wonderful to use to/from the airport. Excellent communication and wonderful cars. I would highly recommend.

Generally a super good car service. We use them every time we leave Chicago for more than two weeks and don't want to leave our car in the parking lot. Generally they are on time, online booking is easy, the cars are super nice, and the drivers friendly. So why only three stars? In two words? Car seats. We've had multiple issues with requested car seats (which costs an extra $20 per seat per trip for a forward facing seat) being broken or inappropriate for the age of the child. I find this totally unacceptable for a high end car company that is going for a premium experience. Car seats aren't complicated. Good ones aren't even expensive. For the price of a single trip from the loop to O'Hare they could Amazon a car seat that would last them 10 years. Don't know about car seats? Neither does anyone else before they are parents - so it's no excuse. 10 minutes of googling should be enough to get an idea of which one to buy. And to any claim of "parents should bring their own" - really? Should you bring your own plates to high end restaurants if they give you dirty ones or ones that are too small for the food? No, because that would be crazy. You expect to get functioning accessories for the activity you're paying for. Or if it's really so hard - don't offer car seats at all and force people to either bring their own or book with a different company. Bottom line, this part of the service needs to improve as it's not fun to get off an 8 hour transatlantic flight with an 16mo old only to wait and additional hour and a half waiting for the company to go back and get the car seat they forgot to add to the car, realize that car seat is broken, then drive with our child in our laps to a gas station where someone else brought a functional one. Appreciate the hustle to get the issue resolved but it really shouldn't be happening in the first place. read more

Ok. Upon booking, I asked myself why does this business have 355 five star ratings? I saw why last night. Had a 5:30PM pick up last night to a wedding in Naperville then a return back home at almost midnight. Both on time. My pick up gentleman's name was Adam. What a genuine nice person. Great conversation. Safe driving when it started to rain en route. Their dispatch is top notch. Originally had a 5:45PM pick up time. Requested yesterday to change it to 5:30PM. Dispatch emails you back confirming what you wanted it changed to and then a reservation confirmation of your modification. Next time I or anyone needs these services, I am going back here and referring any other friends or family! read more

Our driver was kind and professional. He arrived early and communicated immediately. He insisted on loading and unloading our six pieces of luggage, two of which were extra large and heavy. He even double checked with us that we had all our bags before leaving, a gesture which most drivers do not do. His driving was smooth and the car itself was clean and comfortable. The only reason I didn't give five stars is that the car had a mild cigarette smoke odor, which was difficult for me because I have a reactive airway. Other than that, this was an excellent experience! read more