Wow, we were referred to Swifty Blinds by another company that did not do repairs, they took care of us the next day. Came and picked up three(over 6ft) blinds, cleaned,repaired broken strings, and returned them to us the same day!! I will recommend them to everyone. Can not say enough, how pleased we are with them.The rooms look clean and bright again. Love these guys!! Great prices as well Thank you Swifty Blinds!! read more

Had a great experience with this company. Brand new white high end fabric roller shades (not purchased through them) had a stain. Talked to the company and they were able to squeeze us in the next day. They were realistic about process and what we could expect from cleaning from the beginning. Dustin called me when he was en route with a time estimate to confirm I'd be home, easy to get installation down, and returned it cleaned that afternoon. He gave me an estimated time he'd return and then called me when he left the office. Rates were really reasonable. Stain not completely gone, but a lot better than it was, and he did tell us that it was a realistic expectation. They also sell and install window treatments, so he had some helpful advice and reassurance for future mishaps. Nice, approachable guy, too. Easy to talk to. read more

True to estimate on time and very professional ! They were a third of the price compared to others and I would definitely recommend and use them again ! read more

I cleaned 2 blind with Swifty Bling and could not be happier. My blinds have not been cleaned for about 15 years by previous condo owners. The manufacturer recommended ultrasonic cleanings. Swifty Blinds cleaned the blinds within 1 day, and prices were extremely affordable. My blinds look like new now. read more

Excellent experience from start to finish. I called to have the blinds cleaned in a condo I recently purchased. Swifty's was quite busy so my appointment was booked about 3-weeks out, but they were absolutely worth the wait. They cleaned 3-honeycomb shades and repaired the cord on one of those. They also cleaned two roller shades. These are several years old (my guess is 8-ish) and are about 11' long. When he arrived (on time) to pick them up, he cautioned me that due to age there might be some damage to the honeycombs during the cleaning process. I took the chance and lucked out because there was none. He returned to re-hang them (on time again) and offered to cut the cords to make them more manageable. He explained how this would impact the functionality and once he did that, making the decision to cut them was a no-brainer for me. I'm more than satisfied with the job they did and they were pleasant to work with on the phone and in person. I'll call Swifty's when I'm ready to replace these in a few months. It was a pleasure to work with them. read more

Swifty is GREAT! My blinds are over-sized, and desperately needed some TLC (Tender loving cleaning) and Swifty came to their rescue. I was not even sure if they could be saved... but they swooped in the morning, reinstalled in the afternoon and...Tada! My cruddy honeycomb blinds look like new! I live downtown Chicago, near the loop, made the appointment a week in advance and they showed on time - WOW. Around $35 per blind, and my blinds are big... only $50 bucks for the house call with outstanding service, what else could you ask for? read more

They came and got them. Took them down. One was way to long to fit in a car. Had them back before we knew it. Best price EVER. Friendly service. Felt I needed to get the word out. read more

They were fantastic! Had a blind that was about 15 lbs of wood...tried to restring. They came out (after 2 weeks) and got it lined up and out the door in 30 minutes. I should have asked about the min $50 to come out + $35 per blind, but better than buying new blinds. Would highly recommend....... read more

Called this blind co to come out for a repair, never called back with further info regarding the repair, phone calls not returned, female rep could care less, never knew where her worker was and when he would be back. Do your self a favor li k e me look for professional customer service and a co who cares about its customers. No to swiftly blinds in Chicago. read more

I took my 10 year old blinds in. They took them apart, cleaned them, one-by-one, and re-strung them. They look like new. They were prompt, although, I was not in a hurry. Their prices were reasonable. They are conveniently located and were very polite. Good place for this service. read more

I had a great experience with Swifty Blinds. They were very helpful and I appreciate their personalized customer service. All of my window treatments had to be replaced due to a fire and Hunter Douglas no longer made the type I had. I had a hard time deciding what I wanted. Laurie and Dustin were patient and worked with me on exploring all the various options. They were very responsive to all my questions and the install was easy. No rework! Great quality service. read more

These guys are experts in what they do and provide responsible service.

When the cord broke on my my honeycomb blind, I took it to a place in Niles that advertises blind repair, but found they only worked on Hunter Douglas blinds. Mine was Comfortex brand. Comfortex's website said that JC Licht paint stores were dealers, but the guy at a JC Licht store said they no longer carried the blinds, but recommended I call Swifty for repairs. I did and found that Swifty could repair and clean the blinds. I dropped them off at about 2 in the afternoon (they will come and do the work on site if you wish) and they were done about 2 the next day. The price was reasonable: $50 to restring both top down and bottom up mechanisms, and $16.50 to clean the 4' wide cellular blinds. Well worth it. read more

Yesterday I had the pleasure of using this company's services. What a great experience! I have outdated Hunter Douglas Trio Convertible Shades, which are not made anymore. I called Swifty Blind based on Yelp reviews hoping they could clean them. They came yesterday at 8:45 -- as promised -- and removed the heavy shades for ultrasonic cleaning and returned them by -- as promised -- 4:30 p.m. Wonderful experience, I would highly recommend them. Also while the gentleman was here rehanging the shades, he informed me that Swifty also sells Hunter Douglas products, so the next time I need shades or blinds, I will definitely contact Swifty based on this experience. read more

Staff arrived on time and removed all blinds (mini blinds and verticals) carefully and quickly. Returned and re-installed them on time same day and they look beautiful. Will definitely use their services again in the future. You don't have to live nearby to get them to pick up and reinstall. read more

These people are fantastic! I have huge windows with big blinds. Previous sales people told me they were unfixable and charged me lots of money to replace them in the other rooms. Recently, I was told about Swifty's and they just came today. In 15 minutes he rethread my huge picture window blind and fixed the broken wand to open and close them. The blind is like now like new, and the cost was so reasonable. I had to ask him twice if that was the correct charge. He also took the time to check all my other blinds, and educated me about fixing them, costs, etc. This is a family owned business and they came on time and did a wonderful job for an amazing price. I can't say enough good things about this company!! read more

3 weeks; no blinds, no follow up, no service I thought the strings on my Hunter Douglas wood blinds had snapped, so I called them to restring my blinds. They were nice on the phone and set up Dustin to come to my condo to pick up the blinds, repair them and bring them back the same day. I got a phone call later that day saying it was not the strings that were broken, but a drum. The part would have to be ordered and it would take a week. I called back in a week (because I had not heard from them) to set up a time to bring back the blinds. I was told their supplier had sent out the wrong part and I would have to wait. I asked how much longer, the reply was maybe another week. So I called back again the following week. Supposedly the supplier has still not sent out the part. We are going on 3 weeks now with me having to call back on a regular basis to find out what is going on. Dustin is hopefully bringing back my blinds at the end of this week, but they will still not be repaired. I know that products now are made to be disposable, but I was hoping not to have to spend hundreds of dollars to replace some window treatments. It is awful that there are so little options when it comes to repairing expensive products. I am still going to try. Every penny counts during these tough economic times. Do not waste them at Swifty Blind Cleaning. read more

We had a 15 year old blind restrung and cleaned. They did an excellent job. They were very nice both on the phone and in person. The prices were better than 2 other places that we called to obtain quotes. Excellent turnaround too(same day). read more

Excellent Experience with Swifty Blind Celeaning & Repairs , prompt reply and excellent repair of my blinds. They came on time, finished the job in less then 60 minutes with very good price! read more

I shopped many local sites to reapir the pull strings and clean my Hunter Douglas shades and came across Swifty. They answered my questions for pricing and potential problems. They're pricing was half of what others wanted with just a phone quote for both services. I thought I needed both shades to be re-strung. They found that there was ample sting left and the cords had just come loose. They tightened everything up, replaced the damaged pull knobs and cleaned the shades as requested. The time quote was accurate to pick them up. For a "blind" call (sory for the pun) off the web; I feel the staff did a great job. They saved me money on things I did not need done. They shades look great and operate properly. Kudos to Swifty--I'll recommend them when I have the chance. Thanks read more

I am very happy with the service provided by Swifty. I had 4 very large metal mini blinds cleaned. The blinds were full of dust from remodeling work we had done in our condo. Dustin from Swifty arrived at 10 am, took down the blinds and returned at 4 pm and installed them. The blinds are very clean and look great. The price was very reasonable considering the size of the blinds. Highly recommended. read more

Had to wait two weeks for them to be in my area for pick-up but it was worth the wait. Came before I left for work and were mostly on time (20 min late but actually called to let me know that he would be). Returned and hung the blinds same day and were very accomodating with my time constraints. Pricing was better than another place I checked out and within reason. Can't beat having the option of pick up and return service for $35. I have already recommended them to a friend and will not hesitate to continue to do so. KUDOS! read more

We were very happy with the service and quailty of work we received from the team at Swifty. They provided detailed and timely estimates, kept to their promised schedule and were pleasant and professional throughout. We had them pick up, clean and re-hang all of our blinds, as well as wash all of our windows and screens. They look terrific! I would highly recommend Swifty. read more

I mean what more can you ask from a place of business, excellent service, reasonable prices and a central location. The staff (owners) are super and tell it like it is. Nicely done guys! read more

I had terrific service with Swifty. I was able to get an appointment quickly, they came to my house, fixed my blinds in a very professional and reasonable fashion. read more

This review is based on their poor communication skills and complete lack of follow up. If you tell a customer you are going to do something,then you should do it. If you tell them you will call them or are going to have one of your employees call you, then you need to make sure it happens. I brought in a broken blind that they were not sure they could repair. Ok. Fine. Find out and let me know. I dropped it off at their place of business on a tuesday morning and was told I would be called That day with an answer. No call happened. Towards the end of Wednesday I still had heard nothing. I called them and asked why no one followed up with me. Told again I would be called. No call. By Thursday afternoon, I decided they had long enough to figure out if they could do something so I drove back to their shop to retrieve my blind. I got there and my blind was not there. Where is my blind? "It is out with their guy". Now all I want to do is get my blind and take it somewhere else. "Their guy will call me". Yeah, sure he will. Finally, I do get my first call from these bums. Yeah, we cannot fix it and you can come get it. Never-mind that I was just there. Went back on Friday and got it back. I cannot comment on their repair service or if they do a decent job but if you want a business that will frustrate you and have a total lack of follow up, then I would highly recommend them and give them five stars for that. Beware! read more