They did a great job for us from consultation to installation. I would highly recommend. read more

Jerger Window Fashions - New window treatments , two styles. - Shades & Blinds Near Me - Chicago, Illinois

This is my second comment/review on my purchase from Jerger and my experiences with this company keeps getting better. The windows in my living room are super large in both height and width (We need a 10-foot ladder to change out or charge a battery), 6 windows in all, mechanized that blocks out all sun where the room is pitch black when closed (We have a very large caged parrot that lives in the room and if he doesn't get his sleep he makes our life's miserable). The expert salesperson could not have been more professional, pleasant, and knowledgeable. The installation of the blinds went quickly, the window covering was better than what I expected. A year and a half later one of the wand batteries went bad. I took the bad battery out of one of the blinds and put it into another just to be sure it was the battery that was defective not the motor. I called Jerger and explained the situation and what I had done to test the battery. Without hesitation he told me that he was ordering a new battery for me and a spare, no ands, ifs or buts it was done. No hassle, no delay, he confirmed that he would replace it immediately. He ordered the batteries and had them sent to my home. If We could give this company 10 stars we would. We would recommend them to everyone for their excellent product, great customer service, great after delivery customer service and follow through read more

This is the fourth time (I think), we have used Jerger. Fast, friendly family run business. Called and spoke to Michael yesterday and already have my order in after a same day visit. I know the install will be great from past experience. You won't go wrong working with the Jerger family. read more

This review is long overdue! We bought a new home and needed window coverings throughout. It was a pretty big job. While Jerger was not the cheapest nor were they the most expensive of the quotes we received, I enjoyed working with Michael Jerger and his team of installers, Glenn and Jeremy. We had Mike create custom shades and curtains in our kitchen/family room, master bedroom, kids bedroom, guest room and home office. They also created custom velvet curtains with sheers for our living/dining room, sheers for our family room. Like I said, it was a big job! I uploaded many pictures; feel free to peruse. Overall we are delighted with the finished products, especially our master bedroom. The turnaround took a bit longer than expected, probably 3-4 months total from start to finish. The velvet curtains in our living room and the cotton curtains in my son's room don't quite hang right but I know if I called them to come back out and fix it, they would be right here, so I'm not worried about it. Disclaimer: the curtains all sit along vents so they are constantly being blown out when the heat or air is on. If you have your own fabric choices, as I did for 2 rooms, Mike is happy to use whatever you want him to use. You aren't just confined to what they have to offer, which is still a pretty big selection. We receive compliments all the time and people often ask who did we use. All in all, forget the big box stores. Infuse some cash in your local neighborhood and call Jerger for your window coverings. read more

I just had my drapes installed by Jerger Draperies and I couldn't be happier. Jan was very knowledgable and helpful in the process of picking out the drapes. Chuck and Glenn were wonderful to work with during the installation process. They left the area cleaner than when they arrived. The new drapes are beautiful and it was a pleasure to work with a local business. read more

We recently purchased a new home that had no window treatments. We received several bids on the project, and while Jerger was not the lowest bid, we ultimately decided to go with them because we really liked Marvin, and we loved that Jerger is a family owned business. We got a really positive vibe from them and it helped that they were super responsive (the most responsive of all the companies) with any questions that we had prior to hiring them for the job. Chuck did the installation and he did an amazing job! We could not be happier with the product and the end result. Jerger is a very professional business to work with - a few of our shipments were late coming in due to the recent snow storms and the owner called us immediately to let us know . . . and he felt bad about it even though we completely understood that it was not his fault. We would highly recommend Jerger Draperies to anyone looking for elegant, professional and beautiful window treatments. The family is great to work with! read more

We were very pleased with the quality and service of Jerger. This just isn't their job, it's the family reputation so they made sure everything was right and we were completely satisfied. As time went on, we called and wanted a few adjustments made - they came out right away and refused to charge us anything additional. We trust Jerger completely and recommend them to anyone who cares about quality. read more

We have worked with Jerger since moving into our first Chicago condo in 1996. We have lived in a second condo and now our single famly home. Jerger has always been our first call when we're in need of any type of window covering. Chuck Jerger is an all around great guy, very friendly, professional and we always feel like we're in good hands during the ordering process. He's even made suggestions to reappropirate older window coverings to another part of our house, instead of trying to push an entirely new order! Jerger has earned our respect, building a longterm working relationship, which good for customers like us, and good for their business. Highly recommended..! read more

Michael Jerger is an EXPERT in the business of window fashions. I work as an interior designer with my own firm, and i bring Michael Jerger and the Jerger window fashion team with me to EVERY project. Michael Jerger will problem solve, cost estimate, creatively design and collaborate on your project resulting in a cohesive, sophisticated product with the architecture he is provided. You will not be disappointed with Michael and his team, I can promise this. I would write a positive testimonial every day to support Jerger window fashions. read more

This review is long overdue for window treatments I ordered last summer. I had been working with a competitor in the area and was very frustrated. For the amount I was spending, I was being treated poorly. I knew what I wanted but was not getting anywhere. I called Jerger after finding other vendors that carried Hunter Douglas. I spoke to Michael who gave me an instant price almost 40% lower than the business I was working with prior (who said they had given me such a huge discount). Michael came to my house to finalize the measurements and used the Hunter Douglas application on the iPad that gives you an instant quote. The competitor would wait over a week to send a proposal that was poorly itemized and feel it was a way to build in costs. The installation was great and if anything goes wrong, they will come back and do repairs. This is a great family business that understands and appreciates customers and will definitely use them for any future needs. read more

I bought curtains for my master bedroom a little over a year ago from Jerger Window Fashions. Their shop is in my neighborhood so I decided to check them out. One Yelp review mentioned that they are not the cheapest, but their quality and customer service make them well worth the price they charge. I completely agree. I got high-level, personal attention from the owner while deciding which fabrics/material/style to choose for my curtains. There were so many decisions, but after describing what I was looking for we landed on the perfect combination. I decided on black out curtains with another layer that I would call a "privacy liner." The owners son installed my curtains and was very professional and pleasant to work with. Because I live in the neighborhood, they gave me a discount which was unexpected but very nice. I love family-run businesses like Jerger. If I have other window treatment needs, I will definitely return and I will gladly refer friends and neighbors! read more

We installed 25 window treatments at our new home spending over $14,000 with Jerger. Mike was professional at the sale process. However he's slow to respond to emails or calls. You'll have to wait a few days for him to get back to you. After the installation, we've had some issues where strings in blinds come apart and sliding blinds come off track. When I called Mike to tell him, he wanted to charge me to have his guys come take a look. I had already paid $14,000 in full so I expected Mike to stand by his product and have a team come to my house to ensure they installed correctly. He raised his voice at me on the phone, but eventually sent his guys. I've had this happen a second time and he won't even reply to my emails. I would not recommend. read more

Michael and Jeremy did a fantastic job re-paneling a large set of blinds in our new house! The team was super professional and took the time to do the job well. We couldn't be happier with the result and look forward to actually opening and closing our shades for once! Would definitely recommend. read more

Follow up: About 2 years ago the sheers started to shred. I started noticing huge holes and called Mr. Jerger. He said "maybe its the sun"??? No I have a huge oak tree in front of the window, we don't get the sun in our living room. I figured they used old rotten fabric. As a former seamstress and manager at a fabric store I know how fabric acts when its old. He never offered a resolution and I just recently dropped another $1600.00 on new sheers. You've been warned again. Don't do it. First off, they are very nice people to do business with, however, there have been issues from the start. I went in to get window treatments for my living room. the sales man did a good job of translating a picture I had into a workable drawing of what I wanted. When the drapes arrived they were nice but not really close to the picture I had shown them. The next more serious issue was that when the treatments were installed I found out the guy quoted me a price for stationary drapes which essentially are fake drapes. I didn't know there were such a thing as fake drapes. So what I got was a beautiful top treatment with side panels. Its a good thing I ordered sheers or my window would have just been open. The owner handled the issue regarding the useless side panels quite well, only after first trying to make it seem like I should have known better. My question to him was who orders window treatments without drapes? I went to a custom designer with the expectation that all bases would be covered. I would not have been paying him if I was supposed to think of every thing myself (that's his job). After we worked that out I had to wait another 6 weeks for my drapes. They came in fine but then after a few weeks I realized I had no tie backs for my drapes. I called the owner and sent an email asking how much for the tie backs. I have not heard a word from him. That was over a year ago. Nice people but you are taking your chances. After spending over 4500.00 I think I deserved to at least get some matching tie backs, don't you? read more

We recently had our entire home measured for blinds and installed by Jerger Window Fashions. After receiving many quotes and reading many reviews, Jerger appeared to be the best quality for the right price. From the beginning, Chuck was eager to help us, looking up information about new types of Hunter Douglas blinds for us, making sure we were knowledgeable about everything we were paying for and making the right decisions. The blinds came in quickly, they were installed professionally, and he even replaced a blind immediately when he saw a slight tear. We have had an excellent experience with this company as they have been very professional and their follow-up has been fantastic. read more

The first time we used them we had a great experience. They came to our house and made sure that the drapes fit our bedroom decor perfectly. The second time they didn't seem to care what we picked as long as it was a more expensive fabric. The drapes had a blackout liner with a big gaping hole. The shades had a cord that kept on breaking. They actually had a replacement part but took weeks to call me back about it. It doesn't matter because it keeps on breaking anyway with normal use. I would not use them again. read more

I would like to recommend Jerger Window Fashions, I am an interior designer and I have used the services of Michael Jerger for my own residence a couple of times. The first time was to replace my bedroom window curtains (14'-0" high) with blackout curtains. Michael was very professional and knowledgeable throughout the all process. The second time was a smaller job that involved the replacement of my entrance door sheers that my daughter cut and damaged beyond repair! Michael Jerger was very professional and took the time to answer any and all questions I had even though it was a tiny job. read more

Beyond quality products, Jerger has excellent customer service, flexible scheduling and skilled quick installation. I feel like this is so hard to find in 2016! read more

Jerger's provides top quality professional services. I would highly recommend this company! No contract people, all direct employees, some family members who pride themselves on the quality of their work.They are not cheap but you get what you pay for. When they rehung my Luminettes, after cleaning, they looked brand new. I have had my Luminettes cleaned before, by another company for much less $$, and there is no comparison, how much better they look now. Jerger's customer service is excellent and they followed up to see if I was satisfied. The installers who took down and rehung my drapes were professional, neat and extremely knowledgeable, not to mention efficient. Their shoes came off the minute they crossed my doorstep. I appreciated that. During a pouring rainstorm, they took down and stored silk drapes for me, thoroughly wrapping them in plastic covers before carrying them out of the house. When they were rehung, there was no need to even steam the drapes because they had been hand pleated so perfectly while being stored for weeks at their shop. read more