The morning worker refused to answer the phone or open the store for over 20 mins. Numerous calls…read morestanding in front of the store for her to see us and ignore all calls and existence. She repeatedly walked to the phone and then back to stock room. Will never recommend this location to anyone. Employee needs to be terminated

I ran into Torrid to purchase a gift card for my niece for Christmas. The young lady who checked…read moreme out was very friendly and professional.

One of the rudest customer service experiences I've ever had. I walked into this shop, said hello,…read moreand politely browsed the counter. The man behind the counter asked if I was looking for something in particular. I mentioned a brand I use, and instead of simply saying they didn't carry it, he snapped at me, told me I'd "never find that here in South Carolina," and then launched into an unwanted political rant. I didn't ask for his opinions. I didn't bring up politics. I was a polite customer who was met with hostility, condescension, and arrogance. For someone who runs a shop that depends on visitors and tourists, treating people this way is beyond unprofessional -- it's downright insulting. There are plenty of places on Hilton Head where customers are welcomed and respected. This is not one of them.

Great place and nice people. Nice mix of beach wear, shoes, beach dresses, ornaments, and…read moreassortment of souvenirs. Cool place, reasonably priced, and super friendly owners.

Fantastic customer service! My husband and I stopped here looking for a seafoam green Yeti cooler…read morebut they only had ice blue 35". We thought no problem, and I got a seafoam tumbler.( I had left my number because the blue wasn't in either but it arrived right before we left) Kristy called an hour later to let us know she found a 35" seafoam cooler in a different box. She then also texted to let me know we could swap!

Cute clothes and accessories. They've got all the quintessential southern staples. Unfortunately…read morethe staff seemed more like they were hanging out rather than helping and being friendly.

I enjoy shopping here and have work their clothes for many years. They are high quality and well…read moremade - this store is one of only a few of their outlet stores that carry big and tall sizes. The gentlemen who runs this store has been here for several years and he's always a great customer service representative. There is a lady we've seen a lot through the years too and she is likewise very good with customers. The prices are are really good with a min of 40% off most things and some as high as 70%.

Great service and great inventory. Will be back to shop again. Nice staff and very helpful.read more

I have been to this Soma location 3 times. It's at the outlets in Bluffton, SC. The staff is very…read morefriendly. They are more importantly very helpful. The first time I went in was for a strapless bra. They were having a terrific sale with many items marked down to $9.99. I bought a few maxi dresses with built in bras. The timing was perfect because I was leaving on a cruise a week later. That's why I needed the strapless bra. I went in again Sunday for some new bras. I've lost 80 lbs and don't even know what size I need. So Rita came to the rescue, understood the assignment and fit me with three no wire full coverage bras. The fit is perfect and comfortable!!! While I'm not posting me in a bra. The pics attached are of one of the cute maxis I picked up. So comfortable!!! I love the girls here and how helpful they are... totally recommend!!!

I was pleasantly surprised at the excellent customer service that was provided by Susie and her…read morecoworker, (sorry I didn't get her name), who could not have been more helpful. I listened to them helping other people while I was trying on, so it was not just me that they were kind to and helpful too. I'm sorry if they got other reviews on yelp that seem incredibly scathing, however, I would suggest anyone who needs a good bra, Don't be discouraged by the alternative reviews. You'll have a great experience at this store.

The lovely lady there took all of the fear out of my plus size (read G cup) swimsuit shopping. I…read moreleft with two great suits, two beautiful cover-ups and a smile.

Great selection and SUPER FRIENDLY staff. My wife found (way to many) swimsuits and cover ups. They…read morehave everything from slinky bikinis to conservative one piece suits.

A little pricey customer service is legit. Real surf shop not a junk store. Great selection of gear!read more

Great quality clothing at a decent price. VERY good clearance items also. The name brands were…read moreappreciated compared to some of the junk at the other surf shops.

recommended to me and I appreciate the recommendation. Easy to deal with,. it's been too many years…read moresince I was properly fitted and they did an excellent job and such a great variety and competitive prices.

Love visting to Savannah for the weekend! Ive heard wonderful things about Soma in the past, so I…read moredecided to check them out. Customer service was wonderful and the staff were very helpful. They will do a bra fitting for you if needed. Make sure you check them out online for sales and specials. The store isn't big at all, jus the right size to wonder around without being to overwhelmed. I really like the feel of the items, it didn't feel cheap feeling, very soft and comfy. Yes I would check them out again in the future, great experience for the a first timer!

A little of that and a little of this is what you'll find here. The young adults working here were…read morefriendly, and the cashier pointed out the item I was purchasing was buy 1, get 1 - 50% off, thank you! Including: *Beach towels *Skateboards *Souvenirs galore *Insulated drink ware *Bathing suits for him, her and little ones *Sunscreen *Outerwear- sweatshirts, tshirts and more *Limited non alcoholic beverages/sodas *Locally owned Leopolds ice cream in pre packaged pints, cups and ice cream sandwiches. So much more!

Very cool shop! Had nice .. reasonable priced items.. Kari was knowledgeable and kind .. would def…read morerecommend !