One thing about this place is it is clean! Everywhere I looked was clean but everything is also run…read moredown. Our room was comfortable enough but outdated as were the exterior and hallway finishings. We were attending a conference and every staff member we encounter was friendly and helpful. The camaraderie at the bar was fun and comfortable however the pool area was like something out of a scary movie. I wouldn't mind dining or attending a conference here again but will find other accommodations next time.

Not what we expected. The travel websites don't say that the pool is closed. The air conditioning…read moreis not up to the task on the room. The lodge has no air conditioning. We visited in July, and the pool was closed for the summer. We have the only car in our lot for where we stayed. We called ahead of time, and none of this was disclosed to us. The person at the front desk did not tell us the pool was closed when we checked in. Pretty views though.

The snow was so good over the weekend at Crystal that we wanted to keep skiing so we decided to…read morestop for a night at treetops and take the kids skiing for a day or two. It was a great choice! This was a Tuesday night in February, so we were able to get a very good price on a double queen suite. Room was clean, comfortable and no issues. We had planned to go skiing Tuesday evening but ended up at the pool with our kids. The main lodge has a decent size pool that starts indoors and continues outdoors. There is an indoor hot tub and an outdoor hot tub. Also there are two Saunas. The kids were enjoying themselves so much we didn't even get to go skiing! On Wednesday we got breakfast at the top of the hill. We have eaten here before and it's always been good. After breakfast we got our gear and headed to the slopes. Treetops isn't a huge hill, but for the value midweek and 3 lifts, it's was a great time. We got started right at 10am and skied until about 4pm before heading home. There was almost no traffic and it was non stop skiing. The kids loved it as well and really enjoyed the beginners terrain park they built.

Booked a tee time through a package with friends and we were not able to finish one of their…read morescheduled rounded, and they did not offer us any meaningful help to accommodate their mistake. Carts made everyone late for their tee times, and we were the ones that had to pay for their incapabilities. None of us will come back, and we had a very lackluster experience. Definitely a one and done kind of place if you do decide to put up with this kind of service

We stayed a couple times at the resort and truly enjoyed our times there. The courses were in great…read morecondition and the staff couldn't have been more accommodating The food selection in the restaurants was truly first class. The rooms were truly clean and very nice. The townhouses were also very clean and roomy with plenty of room for privacy and the kitchen was great for eating in. I truly recommend this resort for a great trip or golf outing.

We have been coming to the Loon Resort for years. In fact we were one of the first groups to stay…read morein the Condos. One of my favorite courses is the Lakes. I just love the layout. We've had good years and bad weather wise but we have been treated very well by all the staff at all the courses. We don't visit The Marsh anymore the boys find it too tough. But who said we could play golf. We haven't found a better price deal anywhere and we go from Boyne to Ostego to Loon and Shanty Creek and Traverse City. We've never been disappointed at this resort and are not super fussy. We have always booked the last week of May/first week in June. The worst year we had was just after Covid where they didn't have enough staff hired in yet so the greens were slow but the courses were in pretty good shape overall. Looking forward to our trip back this year.

My favorite up North destination for golf…read more Staff is pleasant and eager to help. Course is in great shape and has been every year for the last 5 years.

Found this club on Golf Now website and was happy with our choice. The course is well cared for and…read morethe staff was super friendly. My tip is that this club is mostly members and it might be difficult to get a tee time on weekends

This is a great golf course. Great staff and the course was in beautiful condition. We were…read moretraveling through and were looking for a place to play. So happy to have stumbled across this hidden little gem.

I had originally given this a 4 star rating. I must now lower that rating to a 3 star. It seems as…read morethough the course has lowered it's standards. If they have course rules they are not making anyone follow them. The course was filthy. Beer cans were everywhere. Most of the time no one bothered to put them in the trash bins but merely throw them near. Beer cans were hanging from limbs near the cart path, music was being played so loud we were able to "enjoy" it several fairways over. I understand being excited about a good play but to continue to scream for several minutes? Seems there were a lot of young men who felt they needed to scream the day we played. We were not impressed.

The course is in terrible shape. Greens are ripped. Cups are so ripped that the balls do not go…read morein they are caught by the rips. The stairs are uneven and should have railings. All the benches and railings that are still there have peeling paint.

Went for mini golf. The kid working the counter was very friendly! The course is aging but the…read morewater features were very clean and seem to be well taken care of. The price was good as well. Go-carts were slow, but I'm sure for good reason!

WANNA DRIVE THE GREEN WITH YOUR PUTTER? Double eagle putt par 5s? If so, this is the course for…read moreyou! Not in good shape at all and somewhat over priced for what you get, but super fun to shoot super low rounds.

It's clean and has a lot of good things for kids to do. But the pool was closed and was…read moreClosed For 6 days prior to our arrival. With 3 kids that love the water and would spend hours in the pool this was a major disappointment. No notice was given before our arrival and management made no accommodations to make up for the lack of the pool. What was suggested is that guests pay $20 per child to use the water park. So they make money when the pool is closed.

I would like to commend the exceptional customer service provided by your front desk staff…read more However, I must express my disappointment regarding several issues during my recent stay. On the first night, the fire detector's battery was depleted, resulting in continuous beeping throughout the night. Despite contacting the after-hours number twice and leaving messages, we received no response, even after sending an email, which was suggested by the front desk, who also apparently reached out to management and the owner. We were compelled to manually remove the fire detector at midnight, a challenging situation given the presence of three children and the exhaustion from a six-hour drive. Furthermore, we received no follow-up from management regarding this matter even after our three-night stay. This does not put our minds at ease if something serious were to have happened. My second concern pertains to the inflatable water park, which was unfortunately closed during our entire visit. When booking through Expedia, there was no mention of limited hours. This amenity was a primary factor in our decision to book this vacation, and its unavailability was a significant letdown for my children. Despite these issues, the cabin was clean, and we appreciated the variety of enjoyable activities available. We endeavored to make the most of our time

The room was uninhabitable. My stay at The Pine Cone in Gaylord, Michigan was a complete failure. I…read morearrived at 8:00 PM to a room with a thermostat reading 89 degrees. I quickly discovered that the A/C was not working, and a window unit in the room was also non-functional. It had not worked for many moons. When I contacted the property manager, she offered to bring fans and suggested I open the bathroom window. The windows in the main room were unable to be opened due to the shades, and I had to stand on the toilet to get the bathroom window open. As a solo female traveler, I would not have felt safe sleeping with the windows open anyway. Even with some air circulation, the room remained stifling. I spent three hours in the room before deciding to leave at 11:00 PM, having paid $100 for an unusable room. The property manager, Sandra, was polite, but this doesn't change the fact that it was way too hot. The air outside was easily 20 degrees cooler.

We lacked bar soap and shampoo in our condo. That was not my issue; we never received a receipt…read morefor the monies that we paid for our condo and green fees. We had to clear tree branches from the rear deck-2 trash bags is not enough for 8 male occupants. Expense items were not broken down and the lame excuse given, was Pinecone Accommodations had a contract with their client, to not provide itemized receipts. Other than that, the courses were lovely and office response was mediocre at best.