I called Swink back in Jan before the big ice storm came. The tech came around 2:20 and left about 3:15 or so. All he did was unplug a transformer and replace it with a new one he was here less than an hour and charged us $600.00 to repair the heating unit, it needed a new transformer. He didn't even hook up the thermostat when I asked about it, he said it would be another charge, I told him to take it out of the $600.00. He said he couldn't. He left I called the owner, told him what happened and he told me he would send someone out the next day to hook up the thermostat no charged. The guys came the next day, they were very nice and hooked it up. That's why I didn't write a review that time, but here we are today, I called Swink yesterday for a plumber to come look at my hot water and unclog a drain. He came looked at the hot water and proceeded to tell me that the hot water is no good, it's 10 years old and I need a new one. That it would be $1800.00 for a new one. I told him that I was not going pay him $1800. that I shop around and my son in law could install it, he install the other one. I found a hot water heater for $500. and they're trying to charge me $1000. for the heater and $800. for the install that's highway robbery. Since he couldn't do anything about the hot water heater, I asked him about my kitchen sink was clogged, he looked under the sink told me that it's $159 an hour to try to unclogg it. I told him that no one gave me any rates when I called, he told me if I didn't want to pay the rate he would just leave and he did. I reported him but I'm sure he won't get in trouble because I complained the first time, but that's ok, I'll never use them again!!! Hopefully I've saved someone else from being a victim of Swink. I'm talking about my hot water heater. I didn't know it was new owners, that's why ya'll are robbing people, that's not how you get customers. read more

Excellent response & service. Very good techs. Will use again. Used for A/C & plumbing issues

Went to a house where the tech had just left. The driveway had about a dozen sheet metal screws scattered around. Tires are really expensive. There is no reason for a tech to be too lazy to pick up after themselves. Looked at a new A/C install and it was 100% unacceptable. Cost for the install was expensive and the job was not even close to complete but they were no where to be found. read more

We needed our electrical box moved from the pole to the house. They had us scheduled and fixed in less than a week. Each person we dealt with, from office staff to workers, were professional. The working looks excellent. We will be using them again for this year for a heater replacement. Most impressed! read more

Save yourself some trouble and call Swink the first time. Sat a week waiting on a different electrical contractor. Stood me up twice and spent two days trying to figure out why half my house had no power. Then he just never came back. By the way I am disabled senior. Swink Electric came out and fixed it in 2 hours. Thank You Chuck and Johnny. Swink Electric is great, professional, top level. Save yourself some trouble and call Swink the first time. read more

I haven't used swink. But by the experience I just had with one of their techs on the road. I'm not going to use them. I guess I didn't back up quick enough, but that's hardly an excuse for profanity and certain hand jesters. read more

I was losing power intermittently to a couple rooms in my house. The electrician at Swink come by to diagnose the problem, but the power had come back on so it was like searching for a needle in a haystack. They tried anyway, but couldn't find it. Before they left, they gave me their cell numbers and asked me to call them the next time it went off. I called them a couple days later at 8 am and they were there within 15 minutes. They diagnosed the problem and had it repaired in no time! They were extremely friendly and I am completely satisfied with their service. Great Job Swink! read more

A 15 minute service call at 7:00 PM came with a $142 parts charge for a $10-15 capacitor. Terrible to inflate prices to such a ridiculous degree, and basically lie about the cost of a part. I'd hate to see what they'd charge for an evaporator coil or fan motor. read more

I had the worst experience dealing with these people. Not only their price is very expensive but they don't honor the price they quote. They are very unprofessional. read more