I am so glad I chose them for my tattoo removal!! It was great customer service. Lizeth and Cindy…read morewere amazing!! The price was great as well. I am so excited for these tattoos to be off of my skin!

I genuinely hate having to leave this review because, overall, I love Removery as a company and…read morehave had great results with my tattoo removal journey. However, this particular location has become a major source of frustration for me, and unfortunately, the issue centers around my experiences with one nurse, Cidney. For context, I purchased a large tattoo removal package during the Black Friday sale in November 2024 and spent roughly $3,800. I had been coming to this location regularly for treatments. Later, I wanted to add additional tattoos that were not included in my original package. Because I am a content creator and had already been documenting my tattoo removal journey online, I reached out to Removery's social media team. We ended up establishing a partnership in which I would receive treatment on additional tattoos in exchange for content. That is where the issues began. Despite knowing that capturing content is part of my partnership obligations, Cidney consistently makes the process uncomfortable. I completely understand that not everyone enjoys being on camera, and I have always respected that. I never film her face--only her hands during treatment. Even with those accommodations, her demeanor noticeably changes whenever content is involved. She becomes visibly tense, the energy in the room shifts, and it creates an environment where I no longer feel comfortable doing the job I agreed to do. In fact, during my last several appointments, I have not captured any content at all. I intentionally stopped bringing my camera because I wanted to avoid making her uncomfortable. The problem is that this prevents me from fulfilling the obligations of a partnership that both I and Removery agreed to. Beyond that, appointments with Cidney consistently feel rushed despite moving very slowly. I only realized how significant the difference was after being treated at another Removery location. At the other location, the nurse prepares in advance so that when I arrive, treatment begins smoothly and efficiently. With Cidney, a significant portion of the appointment often feels spent on tasks that could have been completed beforehand. As a result, we almost never finish treating all the tattoos I come in for, even when many of them are very small. The appointment eventually reaches its time limit, and I am told there is no time left to complete the remaining tattoos. Today's appointment was the final straw. My appointment was scheduled for 3:00 PM. I arrived at 2:55 PM and waited while Cidney finished another client. I understand delays happen, and I was not upset about that. However, my appointment did not begin until approximately 3:09 PM. As we discussed the tattoos I wanted treated, Cidney told me we would need to limit what we did because we only had until 3:30 PM. That was frustrating because the shortened time was the result of the previous appointment running over--not because I arrived late. I explained that I should not lose treatment time because another appointment exceeded its scheduled slot. After I pushed back, she agreed to proceed with the full appointment. Wanting to maximize the time we had, I even told her not to worry about using ice packs between tattoos because many of the tattoos are already fading and the discomfort has become much more manageable. I was actively trying to help speed up the process so we could complete everything on my list. Despite that, the appointment still moved slowly, and once again we were unable to treat everything. At the end of the appointment, when Cidney attempted to schedule my next visit, I politely declined. I want to be clear that this review is not about Removery as a company. I have had positive experiences elsewhere and have seen excellent results from my treatments. My frustration is specific to the repeated experiences I have had at this location. I am actually urging Removery to repair the cooling machine at the Valencia location because I would happily make that my permanent location. The only reason I have continued coming here is because the Valencia machine has been out of service, and the treatments there are much harder to tolerate without the cold air system. I don't enjoy leaving negative reviews especially when it comes to businesses I actually support, but after repeatedly experiencing the same issues over multiple appointments, I felt it was important to share my experience.

I had my lips and eyes done by Stella and the experience was amazing. She is very professional and…read moremade me feel comfortable the entire time. The results are perfect and I could not be happier. I highly recommend her to anyone looking for great results!

Stella is truly the BEST! She completely saved my eyebrows. I had been struggling with their shape…read moreand fullness, and she transformed them in the most natural, beautiful way. They look so soft and natural (not overdone at all) just perfectly enhanced. And the best part? After one year, they still look amazing! The shape and color have held up beautifully, and they still look so natural. I absolutely love my new eyebrows and finally feel confident without having to fill them in every day. If you're thinking about doing your brows, StellaINKLA is the one. She's talented, professional, and really listens to what you want. Highly, highly recommend!

Julie is amazing!! I drive an hour to see her because I don't trust anyone else with my eyebrows…read more She reassured and educated me throughout the entire process and set my expectations appropriately. I needed 4 sessions because my ink was super dark and now it's all finally gone! I would definitely recommend to my friends and family

I wish I had gone to Julie sooner! I needed to remove old microblading that had turned rusty red in…read morecolor. I did a lot of research on who I should turn to for this and every review and every search seemed to point to Julie. And they weren't wrong! She explained the whole process, told me what the possible outcomes would be and what steps we could take depending on the outcome. She was kind, patient, and thorough. The laser session itself took only a couple of minutes at most. And then she carefully explained the aftercare process I would need to follow. I'm so happy with how my brows turned out! It was definitely worth the hour drive.

My experience with LaserAway is much better this time around. Many years ago not the case…read more There staff are supper welcoming and helpful. Overall pleased with service experience and looking forward to the remainder of my treatments.

LOVE THE TEAM HERE! They always have great deals and try their best to hook you up. They are always…read moresoooooo welcoming and kind. I was rushing to an appointment that didn't exist because I got the dates mixed up, the kind woman at the desk took care of me, we shared a laugh, and she set me up for an appointment the same day. The first time hurts a little bit but all the times after are fine!

Dr. Michelle is wonderful, she's extremely down to earth, very educational and never rushes through…read moremy procedures. She seems to genuinely want the best outcome and has never pushed outside of what she thinks is absolutely necessary. Definitely worth the visit:)

Dr. Reyes is the amazing! She is dedicated to helping her patients feel like the best version of…read morethemselves!

I had my lips injected with Tony, she is originally at the Porter Ranch LaserAway location but she…read morewas called in to the Topanga location on the day I went. She was amazing! I am super content with my lips, I was nervous at first but I am super happy with my results over all. She was super gentle and made the process very pain free. Laseraway's injectors are great and super professional!

I bought a one session as a birthday gift for my daughter to see if she likes it but her more…read moresessions for hair removal but unfortunately something happened and for my daughter moved out so before her appointment I canceled it and I asked them fife a refund of my $200 5 days before her appointment but unfortunately I called 4 times and no one bothered to called me back it's been 3 weeks!

Wow ! Miriam and Mina are truly god sent. I needed to visit a doctor, it was my first time, I opted…read moreto be a cash patient but they do accept all major insurances and their bedside manner is superb. I highly highly recommend. I was in and out in less than 30 minutes and most of it was spent with my Doctor Mina , instead of the waiting room like most offices. I'm so grateful for both of these sisters they're such a power Duo and truly iconic. More places like these need to be available, thank you so much Abm Medical and Alan for recommending me!

The best doctors who care, listen, and colloborate with each patient to make them feel good on the…read moreinside & out!

While I don't want to share all my secrets, it's important to let everyone know about a small,…read morewoman-owned business that is doing everything right! Mary is the Aesthetic Nurse Practitioner and owner of Epitome Med Spa and I've been very happy with every interaction we've had! From early emails asking about gift cards and price, to exchanging Yelp Messages to schedule an initial appointment, and the two times I've been in the spa, she has been wonderful! When talking about neurotoxins, she gave me the rundown of what she has (all of them), how some people prefer one type over the other, what she uses on herself, etc. Once we decided, then it was about how much and we took a moderate approach, as you can always get more if needed, but you can't really undo it if it's too much. After 2 weeks, I called for a follow-up appointment, as a couple areas needed a little touch up. I was in and out in less than 10 minutes! But, before I left, I was able to get a quick and inexpensive quote for some milia diathermy, which I will schedule after my vacation. As many have said, Mary doesn't try to upsell you on other products, even though I'm sure her expert opinion has some other procedures in mind for all the faces she sees, lol! There is an easy-to-miss narrow turn to go into the parking lot right after the spa (which is immediately next door to Casalena). There are also meters in front that offer 2-hour parking. If you're looking for non-surgical intervention for your skin, go see Mary!

Everything!!! Mary is the BEST injector I have ever worked with and I refer her to all my clients…read moreand friends who also adore her. She is both conservative in her placement (no duck lips here!) But also has all the newest bells and whistles if they are truly effective. The location is great and she has a fabulous large parking lot.

Rebecca is absolutely amazing. All of the staff is beyond wonderful so informative so helpful…read more Most amazing bedside manner! My whole family loves going to office!

5 Stars times 4!…read more Doctor Weitzbach has treated my wife, daughter, son and me... all with kindness, compassion, exceptional medical expertise and diligent follow-up. In the last few years, Doctor Weitzbach's annual skin cancer checks have found 2 cancers (one requiring radiation and one Mohs surgery) and numerous pre-cancers requiring freezing. The two most serious cancers were caught so early that second opinions from plastic surgeons verified Dr. Weitzbach's early detection saved us from potentially disfiguring surgery that would have been required if the tumors had been allowed to grow. His and his team's treatment of our children has been equally exceptional. Whether treating severe adolescent acne with Accutane, strategies for Psoriasis or simple acne facials, we could not have asked for more or better treatment. Did I mention that they have a pharmacy on the premises so you don't have to go running to the drugstore after your doctors visit? Convenience and competence... We could not ask for more and strongly recommend Dr. Weitzbach.

Great tattoo experience with Dave! I asked him to do some touch up on an existing tattoo and he…read moremade it look great! He also did a new tattoo for me and it was just what I wanted. Liked how he explained everything as he was going along. Sharon M.

Think Ink Tattoo in Woodland Hills is incredible! I just got a delicate line drawing of a mountain…read morerange on the back of my right shoulder and it turned out absolutely perfect. Their artists are consistently skilled, professional, and friendly, which is why this was my third tattoo from this shop and definitely not my last.