While I don't want to share all my secrets, it's important to let everyone know about a small,…read morewoman-owned business that is doing everything right! Mary is the Aesthetic Nurse Practitioner and owner of Epitome Med Spa and I've been very happy with every interaction we've had! From early emails asking about gift cards and price, to exchanging Yelp Messages to schedule an initial appointment, and the two times I've been in the spa, she has been wonderful! When talking about neurotoxins, she gave me the rundown of what she has (all of them), how some people prefer one type over the other, what she uses on herself, etc. Once we decided, then it was about how much and we took a moderate approach, as you can always get more if needed, but you can't really undo it if it's too much. After 2 weeks, I called for a follow-up appointment, as a couple areas needed a little touch up. I was in and out in less than 10 minutes! But, before I left, I was able to get a quick and inexpensive quote for some milia diathermy, which I will schedule after my vacation. As many have said, Mary doesn't try to upsell you on other products, even though I'm sure her expert opinion has some other procedures in mind for all the faces she sees, lol! There is an easy-to-miss narrow turn to go into the parking lot right after the spa (which is immediately next door to Casalena). There are also meters in front that offer 2-hour parking. If you're looking for non-surgical intervention for your skin, go see Mary!

I love Mary! She is such an artist. I refer everyone to her. She is highly ethical and is not…read moretrying to upsell you with things that you don't need. After going to several places and experiencing subpar service it is really lovely to go somewhere where they can help show you how to get discounts (Alle) rather than trying to overcharge you. I highly recommend her. The variety of services offered is exceptional. Forma I have personally seen the results from. Botox, fillers and laser treatments... they do it all. The services offered are all top shelf.

I had microneedling and lip filler done for the first time with Liat…read more From the second I walked in, she made sure to create a calm and relaxing atmosphere because I was very nervous. She was super professional, kind, and explained every step of the treatment so I knew exactly what to expect. I was most worried about the lip part, but the numbing completely neutralized any pain... honestly, I barely felt anything. She also guided me on how to breathe properly to make the process easier. An amazing experience. I will definitely be back

Worth every penny! The ladies here are kind and attentive Aggie went above and beyond with my…read morelaser treatment today and checked in with me throughout the whole experience to make sure she covered all spots I wanted! Made me feel super comfortable! I highly recommend to book for any of their services. Thanks Aggie!

I had my 3rd and last of my package of 3 at the Woodland Hills location. The BEST service and…read morelocation of laser away for sure! Briana performed the service and she was great. On time, lasted 30 mins, included red light therapy. My first 2 facials were at the Studio City location. Highly recommend avoiding that location. My first 2 sessions were 20-30 minutes late, lasted about 15 mins, and did not include the red light therapy and service was totally rushed. Wish I didn't waste my $ at studio city. Location. Woodland Hills service is A+!!

There are ongoing legal claims against LaserAway (2025) about deceptive sales practices, where…read morecustomers say they were misled into buying extra treatments without clear consent. I had a very concerning experience with LaserAway that people should know about. The sales tactics are aggressive--they keep pushing you to sign up for more treatments, and it becomes really confusing what you're actually agreeing to. In August 2025, I had just lost my job and was focused on paying off existing balances, which is reflected in the ~$6,300 payment I made to Comenity that same month. I was trying to eliminate debt--not take on more. Around that time, I reached out to LaserAway asking for the lender information so I could pay everything off. During that interaction, something shifted. They started reviewing my account, saying I had "value" or "credits," and that they could "update" or "take care of it." I was sent something digitally, and if anything was signed, it was done quickly and under stress, without it being clearly explained that THIS WAS A NEW $5,155 FINANCING AGREEMENT FOR 6 TREATMENTS. My mindset was that I was closing things out--not signing up for more. However, I was signed up for 6 additional treatments without my clear understanding. Then in March 2026, I went back just to ask if I had any leftover credits--completely unaware there was a $5,155 balance. They told me I did and encouraged me to use them, which made everything seem normal. Then in April 2026, Comenity/Alphaeon started calling my dad (who has nothing to do with this account) saying I was overdue and adding late fees. That's when I realized what happened. The financing was done through Alphaeon/Comenity, and I was not clearly told I was opening a credit account or taking on a new balance. I only realized this 7-8 months later, and by then I was told it was too late to dispute. Another major concern is that neither LaserAway nor Alphaeon/Comenity have provided a signed contract showing I knowingly agreed to this $5,155 balance--only a receipt and generic confirmation, which does not prove informed consent. Also, this charge was processed through the Glendale location, even though I consistently go to Woodland Hills and Calabasas, and almost all my prior receipts are from those locations--not Glendale. In the past, I've also been told I was receiving complimentary facials or lotions, but was later charged without my knowledge. When I called it out, I was told the assistant involved was no longer there, which shows a pattern of unclear or unauthorized charges. It's extremely difficult to get help--calls go unanswered, and in person they refused a full refund. From my experience, you go in to manage your account, but instead get digital forms via text/email that lead to more charges without clear explanation, and by the time you realize it, they say it's too late to dispute. If this happens to you, read everything carefully and don't sign anything unless you fully understand it. You can also file a complaint with the Consumer Financial Protection Bureau: https://www.consumerfinance.gov/complaint/ CONTACT THE CONSUMER FINANCIAL PROTECTION BUREAU BECAUSE IT FEELS LIKE A SETUP WHERE LASERAWAY HITS YOU WITH HIDDEN CHARGES AND COMENITY/ALPHAEON GIVES YOU A SHORT WINDOW TO DISPUTE, LEAVING YOU STUCK WITH THE BILL.

Absolutely Wonderful Experience with Irina!…read more After a lot of research, I chose EllEve for my wellness journey, and I'm so glad I did. Irina was absolutely amazing from start to finish. The moment I sat down with her, I felt comfortable and knew I was in good hands. What really impressed me was how much she genuinely cared about my health and overall well-being. She didn't just talk about treatment options--she took the time to learn about my goals, answer all of my questions, and explain everything thoroughly. I never felt rushed, pressured, or like "just another patient." Irina is incredibly knowledgeable, but what makes her stand out is her compassion. She emphasized safety, follow-up care, and monitoring my progress, which gave me so much confidence in the process. It's clear that she truly wants the best outcomes for her patients. The entire experience at EllEve was professional, welcoming, and positive. If you're considering weight loss treatment or any wellness services, I highly recommend scheduling with Irina. Finding a provider who combines expertise with genuine kindness is rare, and she is truly a gem. Thank you, Irina, for making me feel supported, informed, and excited about my health journey. I can't wait to continue working with you!

I've been so impressed with the level of care and attention at this med spa. Everyone is friendly,…read moreprofessional, and takes the time to make sure you feel comfortable throughout your visit. I never feel rushed, and every question I have is answered thoroughly. I've been doing Laser Genesis for my rosacea, and I've already seen a huge difference in my skin. The redness has noticeably improved, and my complexion looks so much healthier. I'm honestly excited to continue my treatments and can't wait to try more of the services they offer. The quality of the treatments and the results speak for themselves. I appreciate that the team focuses on enhancing your natural beauty instead of overdoing anything. You can tell they truly care about their clients and take pride in their work. If you're looking for a med spa that delivers beautiful results in a welcoming, professional environment, I highly recommend this place!

They are the best I love this place. This is the second time I'm here and they always treat you…read moregood and they answer all your questions.

amazing place!!! i have been going for laser hair removal, botox and now skin pen microneedeling…read morefor over 3 years and i am super happy. Very nice, professional and honest!!! They are very honest on the results you should expect and which treatments would help and which wouldn't depending on the desired results and area to be treated. They never recommend procedures just to charge you- never. The place is all about helping you get the results you want in the most cost effective way! I highly recommend New Look Skin Center. I love it and I do all my procedures there! My most trusted place!

I had an excellent experience at Glow Aesthetic Center! I came in for Xeomin, and from start to…read morefinish the entire process was smooth, professional, and comfortable. The staff was incredibly welcoming and took the time to answer all of my questions without making me feel rushed. My injector was knowledgeable, listened to exactly what I was hoping to achieve, and recommended a conservative approach to keep everything looking natural. The office itself is beautiful, clean, and relaxing, and everyone made me feel at ease throughout the appointment. I'm very happy with my results and will definitely be returning for future treatments. Highly recommend Glow Aesthetic Center if you're looking for a team that's skilled, honest, and focused on natural-looking results.

I had such an amazing experience at this med spa! I went in for Kybella, chin filler, and Botox,…read moreand I couldn't be happier with my results. Rebecca was my injector and she was absolutely incredible. She's not only knowledgeable and skilled, but also so sweet and reassuring. She really took her time explaining everything, made me feel comfortable, and listened to exactly what I wanted. I never felt rushed or pressured just completely taken care of. The results look natural, balanced, and enhanced in the best way. I feel more confident and still like myself, just refreshed. Highly recommend Rebecca if you're considering any injectables! Thank you so much Rebecca.

Roxanne is amazing! She's so kind, professional, and always makes you feel comfortable. Highly…read morerecommend her and her work!

Roxanne is the best, every service she's ever done for me has been amazing. Been going to her since…read more2018 on & off.

I can't say enough about this place! They are awesome. Everyone who works there. I had laser…read moredone and it was better than I had anticipated. Definitely my favorite spot!

My favorite local med spa that I trust for facials, botox, and laser treatments. Dr. Reyes and…read moreStephanie are exceptional when it comes to treatment delivery. Their technique is gentle and effective. They take the time to explain procedures and other treatments available for the results I am looking for. Truly, the staff is so kind and helpful! Erica and Vanessa are so sweet and make me feel welcome at check in. I've been a satisfied customer for at least 10 years and always look forward to my appointments. Plenty of validated parking make my appointments here easy!

I would absolutely not recommend this laser center to anyone…read more They enforce a 48-hour cancellation policy, but when you actually try to call to cancel, you're stuck on hold forever and the automated system says they'll call you back, which they never do. I attempted multiple times to reach someone and couldn't get through. I even messaged them more than 24 hours ahead of my appointment explaining that my son and I had the flu, and they still charged me a cancellation fee. On top of that, their membership system feels like a trap. I've accumulated multiple laser facial sessions that I haven't been able to use because I got sick twice last year and had to take antibiotics. For laser treatments, you have to wait until you finish the antibiotics plus another 10 days before you can even resume services. Meanwhile, the sessions just pile up. The worst part is that you can't redeem any of those sessions unless your membership is currently active, so you're basically forced to keep paying or lose services you already paid for. To make matters worse, two separate times my lash extensions were burned off during treatments, and when I complained about it, nothing was done. No compensation, no attempt to make it right. Between the impossible cancellation system, unfair membership rules, and poor customer service, this place feels like it's designed to take your money rather than actually care about clients.

Save your money and go to a smaller laser company that actually cares. I went to SEV for 6 sessions…read moreon my upper lip and side burns; the nurses obviously aren't equipped with the right knowledge so my face was actually stimulating hair growth in places I'd never seen before because they were going over areas I didn't have growth in. Every session was the nurse asking ME which level I did before/what I want to do. They also changed machines after my second session where the nurse literally said "those laser machines didn't work well, these are better" -- so you're telling me I wasted my first two sessions using a bad laser?? So happy I found a better laser company now that actually knows what they're doing and are educated in this area to tell me what to do/not to do.

Wow ! Miriam and Mina are truly god sent. I needed to visit a doctor, it was my first time, I opted…read moreto be a cash patient but they do accept all major insurances and their bedside manner is superb. I highly highly recommend. I was in and out in less than 30 minutes and most of it was spent with my Doctor Mina , instead of the waiting room like most offices. I'm so grateful for both of these sisters they're such a power Duo and truly iconic. More places like these need to be available, thank you so much Abm Medical and Alan for recommending me!

The best doctors who care, listen, and colloborate with each patient to make them feel good on the…read moreinside & out!