I brought my shoes to Nick and he was very pleasant and honest in the way that he said fixing the…read moresoles of my shoes would be particularly difficult given the composition of the material but assured me that he could do it. I picked up the shoes a week later and was happy to see the holes and cracks sealed and paid him the $45.00 for the repair. Within a day the repair failed and I had to make the trek down again. When I picked up the shoes the repair work looked very sloppy but wondered it that meant the repair would actually last. I decided to wear them in my house for a couple of hours before risking having soaking wet feet all day again... within the first few steps the repair instantly failed and cracked away. Once again I called him and asked if he would provide a refund for the work that he did and was told it wasn't something they did but he would repair them again if I wanted. Seeing how quickly the previous repairs failed, I felt that the hour and a half I would spend driving there to drop them off and back to pick them up would be wasted. The shoes are now in the garbage and $45.00 wasted along with my time and gas/parking costs. I understand that at times things don't work but I'm very disappointed that he wouldn't refund money for a service that wasn't delivered.

Very disappointed with service. Brought an expensive prom dress in for hemming, it was two layers…read more They very poorly hemmed the outer layer and chopped the inner lining 6" shorter. In an attempt to fix twice they added unmatched fabric and again an uneven hem. When asked for a refund the owner explained that a hem is the outer lining and the inner lining is a fraction of the cost. He offered a15%discount. This shop was recommended by a dress shop in oakville. He was dismissive and could care less about my business. I would not recommend this shop!

Thank you to Lucy's. Very impressed with your alteration work. My long black…read moreskirt now fits perfectly and is ready for the holiday season. Also thank you for putting sleeves on a pretty sleeveless dress and making it more wearable. I highly recommend Lucy's for their expertise and workmanship. Barbara

If I could give a 0 rating I would. The most unprofessional and rude experience I have ever…read moreencountered by a small business. This is saying a lot from me as my family ran their own business for 35 years, and both my in-laws have their own business, one is in retail and has been in business for 40 years. Never would anyone in my family ever treat a person the way I was treated. I came to look at prom dresses for my niece. The door was locked and there was a sign that said "ring bell". I waited a good 5minutes before someone popped out of the curtains from the back. She gave me an annoyed look and asked how she could help me. I said I just wanted to look at dresses for my nieces prom. She reluctantly let me in but had to make sure to mention that she normally has times for mother of the bride and proms, and demanded I take my shoes off. I really don't know what the big deal is with shoes. I mean it's a dingy not vary clean store to begin with, if it had been raining or snowing outside I could understand taking off my shoes, but it was a nice day, my shoes weren't dirty. I was taken back and asked if there was a problem, again she glared at me with this annoyed look and she looked down at my shoes and said take your shoes off. At this point I said, no thanks...I'm going. She sarcastically said "okay by" and locked the door behind me. there are many ways this woman could have handled this situation differently. ..there could have been a sign on the door "by appointment only", or she could have greeted me at the door and said "I'm sorry we only do appointments or can you come back later between this and this time. I left the store so mad. I would never recommend this place.

Altered my shirt's neckline in under 5 minutes and did a great job for a reasonable priceread more

The ladies at Stitch It are incredible seamstresses. They were able to restitch my jacket that was…read morepreviously destroyed by another alteration shop. The quality of work made it look just as new! I am thrilled with the timely service and quality craftsmanship for a fair price. I would 10/10 recommend this place to anyone in need of professional alterations. Kulsoom and Ewa are passionate about what they do and it is most certainly reflected in their work. Thank you Stitch It!

DON'T DRY CLEAN OR CLEAN YOUR ITEMS HERE! I used to dry…read moreclean many of my clothes - from Hermes silk scarves to men's suiting. 2 examples why you SHOULD NOT use this company. 1. Max Mara vanilla linen suit. I only took in my pants. My pants returned a dirty grey colour. Apparently, Dove used an old dirty solvent/solution. 2. Greta Constantine black bodice/white skirt dress. The white section came back with blue (evident bleach stains) marks all over the front and back. I refused to take it and asked them to send it back. I received it back - it looked fine in the garment bag in the facility. I brought it home and it is damaged. The blue colour is gone, however, the stains of the residue of the bleach is still there. They refused to give me my money back for the cleaning. I am so upset as both pieces above are not replaceable. I WILL NEVER RETURN. AND RECOMMEND THAT IF YOU VALUE YOUR ITEMS, DON'T SEND THEM HERE.

This is the best cleaners at Oakville!! I love the store manager Fernanda! She is the sweetest…read more They are the best!

I went here to dry clean a couple blazers and coats. The lady was incredibly nice and help me set…read moreup my account. They have monthly promos if you sign up for their email list. I thought prices were fair (around $20 per blazer and $60 for a coat). I will be returning for other dry cleaning needs!

She did a great job on my clothes, and none of them were simple. Thanks Zahra! By the way, she also…read moremeet my rather right deadline with a day to spare.

What a fantastic experience! We took many items to Zara in November 2021. Lots of mens collared…read moreshirts....long sleeve and short sleeve. Zara was able to taper this in and they turned out great. Zara also took in and shortened a few different mens dress pants. Not just at the waist but all the way through. We went to her home and she had a private area for getting dressed and undressed. Zara is so lovely. Lots of experience. Reasonably priced. And all of our items were ready when she said they would be. We won't go anywhere else now for alterations. Thank you Zara!!!

We wanted our 1940's love seat re-upholstered. Greg and John did a great job. We highly recommend…read morethem.

I have experienced Upscale Reupholstery twice and would definitely call them again...I love my…read morefurniture and the workmanship is pristine. Don't hesitate for a second to use this professional company! Thanks Greg.