I don't live in the area but have family that does, so I stop in pretty much every time I come up…read morehere. The owner is friendly and is quick to help you out. I'll be back there next time i'm in the area.

Me and my friends stopped in from out of town a few months ago. It was a Saturday afternoon, maybe…read morearound 5pm. Mind you, the store's hours said they were open well after that, so we had no reason to expect them to not be open to unexpected customers. We took a couple steps in and found that they had a game of D&D going in the middle of the store. This is nothing weird for game stores, but as we started looking around, not a single person acknowledged us beyond the random dirty look as though we were interfering by trying to shop IN A STORE. It was one of the most insane and awful customer experiences I've ever been involved in, and I would never recommend this place to anyone. If you're going to have a set day where you play in the store, just close the store at that time. It's not that complicated.

This place is definitely up there with regards to all of the card shops I've visited!…read more The atmosphere was great (not crowded at all, but I went with a couple of friends close to closing) and the person at the counter was friendly, knew their stuff, and easy to talk to. Good selection of singles, and the prices are reasonable too. Would totally come back again!

Best card shop in Gilroy! They always have a good selection and are always friendly with my 9 year…read moreold who takes forever to decide on what he wants to add to his pokemon collection. Lol great place to take your kiddo who wants to add some singles to their pokemon collection as they have a good selection of unique cards for a good price. They also have an awesome stream on whatnot as well.

Great store. Kids love browsing and choosing the pokemon cards in a large store, with friendly…read morestaff. A little loud but understandable it's a also a store selling video games. Good value and accessible place, for beginners to learn and dip into card gaming culture.

While it's cool to have a place like this in Capitola and I'm happy it exists, I have a couple of…read moreobservations. First all the positive stuff, amazing displays of the CRT's available, quite a bit if you're in need of a CRT this is the place hands down. Go check em out! The cards are very well displayed and look to be one of the biggest draws of the store. Now for the downside at least for me as a game collector I cannot walk up and touch a case and read a spine from the area they allow you to look from. I'm 56 yo full disclosure, I cannot read the damn title spines even with glasses, you know what else I have at 56 other than my eyesight? Actual money to spend at your store. So, fix this, I just walk out after 5 min of eyestrain and will check eBay instead. I love looking at the game boxes looking at the condition of the discs, it's why I walk into retro game stores, if I cannot see your product, well...

I took my mtg fan of a son there and he instantly fell in love with it it was the first time he's…read moreever been to a card/board game shop. There were people playing mtg and other games that i don't know. It was very clean and well-kept and there were always new events. Great place totally recommend it

Called to ask for some help looking for an item and was told he was "too busy to help me"…read more Horrible customer service, would rather take my money elsewhere.

Was taken down, but sorry, I do have a right to put My review here. So here it is…read more You have got to be kidding me. I was taking a break from seeing my boyfriend's band in Kono Hawaiian Grill around the corner and decided I would sit down for a cup of coffee. Can you believe I got kicked out of there after I ordered a cup of coffee and wanted to sit down at one of their EMPTY"game "tables. There were at least three big "game "tables with at least four chairs around each one... And I bought a cup of coffee, left the generous tip and proceeded to sit down at one of the tables in this almost totally empty establishment. The manager or whoever he is proceeded to come over and RUDELY tell me I'm sorry these tables are for people who want to rent them to play games. Really? In this empty place? I just bought a cup of coffee and tip to generously and you're kicking me out because I didn't bring in a group of people to play board games on one of your many empty tables. You've got to be kidding me., Santa Cruz. The party of peace, love and light... And you can't even let me sit there for 15 minutes to have a cup of coffee. HAVE A BLESSED DAY.. I HIGHLY DO NOT RECOMMEND THIS PLACE.

We stumbled upon this place as were walking by and as big board game players, and my partner being…read morea coffee drinker, board game cafes are a must visit. They have a wide selection of games and even had a platter of cookies out for patrons to have. The owner, Wes introduced himself and was very friendly! He was happy to answer all of our questions and even explained the premise of games we showed interest in.

This is one of the best hidden gems in the Bay Area for a board game afternoon. The collection is…read moremassive, with every genre and skill level covered, and the upkeep is genuinely impressive: every single card is individually sleeved in plastic, so the games always feel brand new. The space is spotless, well-organized, and the staff make you feel instantly welcome. They've also got snacks and drinks on hand, so there's zero reason to leave once you've settled in. Needless to mention, unlike almost any other board game cafe in the Bay Area, they don't charge you just to sit and play. On top of that, they have a huge collection of comic books, board games, and comics-related items and artifacts available to purchase, so it's easy to walk out with more than you came in for. I love this place so much that it's always hard for me to leave. They close at 7 PM on weekends, and every single week, I find myself wishing I had just a little more time before heading out. If you want a calm, genuinely fun way to spend an afternoon, this is the spot in the entire Bay Area.

The energy here is IMMACULATE. Wonderful staff -- friendly, ridiculously knowledgeable, inclusive,…read moreand accommodating. Inventory is really thoughtful, they have a fantastic selection of anything a nerdy heart could desire. Definitely recommend. My fiance also comes here for MtG events, and he has nothing but glowing things to say about this place.

My Favorite Card shop in the Bay Area. I play One Piece here alot and the atmosphere and vibes are…read morealways great. Staff are always friendly and tentative with any of your needs. Ac is always on and it's really clean in there also. They have a great selection of cards and a good prices also. Will forever be a customer here.

Magitek is my goat. Sells product at MSRP and customer service is great. They usually only have 1-2…read morestaff members manning the store though, so patience is a must

They had one piece and no pokemon. Retail at $12 / pack which is insane, but I just wanted to open…read moresome. Staff were super nice.

Blonde girl refused to let me exchange my warhammer because I did not have a receipt. Also said…read morethere is only a 10 day return policy. The owner himself let me return without a receipt, he looked me up in their system. Pretty bad costumer service from her. My only advice is to get better staff because she will only continue to drive business elsewhere. Will be going to other stores in the future from now on which is a shame. I have been going here for years.

My favorite board game shop!! Whenever I travel, I try to check out all the board game shops I can,…read moresince they're so few and far between. Illusive is just unmatched. The customer service, the vibe, and the selection are all sooo good. I got into board games about a year ago, and discovering that you can play games for free in-store or rent from their huge selection for a small fee was a game changer. It really helped me and my partner figure out what kinds of games we liked before committing to a purchase. Every time I'm in, or whenever I have questions, the employees are so accommodating and kind. You can tell they genuinely know their stuff about every game they carry. They're also dog friendly, inclusive, creating a really welcoming community that i really appreciate!

I moved from Sacramento to Santa Clara recently for work. This store has the largest space I've…read moreseen for players in Santa Clara (from what I've seen) whether it's tabletop or to play a card game. I came in an hour before closing. As soon as I walked in, I was immediately greeted. They asked if I was looking for anything and was shown to the card sleeve section. I've been to multiple stores that specialize in cards. Why was this the ONLY place where I found a large assortment of card sleeves for players!! Lol I met Anna(?) or Ann, and customer service was amazing, gave all information I was asking for, and showed me the weekly schedule. I am more of a mega competitive player (but not a sore winner ;-)), so I wanted to know what their schedule looked like, what is their most supported game, etc. I believe this is a more chill, casual, friendlies kind of vibe (not a bad thing at all), and I'd be open to doing more drafts or pre-release kits or something. Hoping to bring in my coworkers and friends! I can tell that they care very much about making sure they can support their community and create an inclusive and healthy space. Masks are not a big deal for me, they're effective especially nowadays with allergies, new viruses, whatever lol Lots of different card games in stock and tabletop games for rent, a cute dog and a big space for players.. but what really made things great was speaking with Al about Witch Hat Atelier. I've been to a lot of comic book stores, and I'll see the "Favorite Picks", but that's about it. Al and I talked about it, we went through the art, explained the intro, and it really brought me in. Al's passion for stories really made me want to look at this series. I didn't buy it, but I can honestly say that I'd love to come back to the store to find out what the next big thing is Al will share with me. I can sense that these folks are passionate, accommodating, and personable. Hoping for further successes!

Lovely space for playing magic and games. Variety is not as extensive as most board game shops…read more Still great to check out!

My husband and wanted to support a local gaming community, but an interaction with the manager,…read moreScott, made it impossible. My husband attempted to discuss in-store play options with Scott, but the conversation quickly devolved into verbal harassment. Scott became openly aggressive, using profanity to disparage my husband's suggestions and his character. Scott then proceeded to evade responsibility for his actions by banning him from the store. This level of hostility is unprecedented for a retail environment and makes it clear that customer respect is not a priority here.