Wouldn't go here. My dog came home with cuts all over his face. Went back the next day and they told me it's because he "plays rough". Staff should not be letting it get this bad if they are always around him. I get rough playing but this is way passed that. I am continuing to find cuts all over his head and face, safe to say he will never be going back. read more

Sydney's Pet Resort - Pet Groomers Near Me - Wichita, Kansas

We love Sydney's! The staff is always upbeat and loves on our dog like she's #1! They frequently have fun photoshoots and extra activities you can sign your pup up for like painting and pool pawtys. We're big fans! read more

My husband has been taking our dog to Sydney's since before we were ever together so I think he has "loyalty blinders" on, but the last several times we've boarded our dog or taken her for baths I personally don't feel she's been thoroughly bathed and I don't feel like the care has been that great. She smells like urine when we pick her up. Two times ago she developed a severe UTI directly after boarding and this time she definitely has some sort of feverish infection. I'm just not impressed and it's frustrating having to pay for vet visits after we board our dog. read more

I am impressed with the email communication I received in trying to plan how best to board our overly anxious large dog. I was offered several choices that all seemed like good options. Staff was responsive to my concerns and our dog's needs. They helped to set up a 1 night trial and offered suggestions. I have a very favorable impression of Sydney's Pet Resort. read more

I went in to pick up my dog. There was some confusion over the dates, but anyway, there were two people. One was nice. The other one complained how she "had to do ALL THE PAPERWORK OVER AGAIN" and gave me a nasty look. I travel a lot. So, that was a big mistake. You'll never get my business again and sorry you had to "redo" paperwork. read more

My two Aussie rescue pups are highly nervous. Had our first Day "board" (not daycare - they are still a bit nervous w other dogs). The staff was GREAT! They were so nice to my two! Great feedback; followed direction for their meds & meals. Couldn't be more pleased! read more

Took our dog there 2 times 1st time he caught kennel cough thought was probably coincidence. We just picked him up Sunday from a weeks boarding and he is sick again, coughing and vomiting. Called Sydneys and all they said was that they would report to staff. Never heard from them to see how he is doing. pretty disappointing. read more

Brought my two dogs there for a 4-night stay in June 2022. They both came home with Kennel Cough and one came home with the dog variant COVID19. That $350 follow-up visit to the veterinarian after the short stay there is enough for me to not be able to recommend this place to anyone with a clear conscious. Now I have two lethargic dogs who used to be energetic and one who won't eat because he just throws up whatever he eats. read more

My wife and I both work, so when either one of us can't watch our dog we take her to Sydney's. I work from 7:30am to 4:30pm so this place is perfect with their open hours. Key info: They charge $25 per day of daycare and at 4pm they kennel all the dogs. My only gripe is that my dog comes back smelling bad... But that's to be expected. Overall, this place is a nice little daycare that can give your energetic dog a place to have fun while you go to work. Cost / Price: $25 per day of daycare Only con: prices are steep read more

All the girls that work their are great and care about the dogs and take really great care of them. 10/10 would recommend giving sidneys a shot if you're looking for a place to love on your dog while you're at work for the day! read more

This is the only negative review I've ever written. Sydney's was that awful. First dog groom (June 2021) went well. Second was supposed to be yesterday but they refused me service since i came in 10am. ("Our drop off is 9am or earlier so we can't help you"). Never was told, and they wouldn't help me. I left and when I got home the manager called to reiterate the policy. And to start arguing with me! What a truly hideous group of employees and an even worse owner. Going back to my prior groomer for sure. read more

Our pup has been going to Sydney's since she was 12 weeks old. It was great at first, clean smelling lobby; didn't know there were pets in the place when you walked into the lobby, the staff was always polite, professional and very pet friendly. Then about a few months ago, everything went downhill. The lobby smelled of urine, the help staff was less than friendly, and now our pup who has been there all this time, is showing signs of not wanting to be there. They used to bath her when she got into another dog's urine or feces while playing. Not now, they say they bathed her, but you can smell the urine on her underbelly. I have to put a dirty dog in the care and bathe her when we get home. And the final straw, whenever there is a holiday a few days before, they put up a small note on the door stating they are closed. No warning a few weeks ahead of time for those of us who work and are busy to notice that a holiday is coming up. Communication is key here. We used to get a report of how her day went, no longer do they do that. I think if management stepped up and got a good manager in there to turn this around and good staffing, they could bring this back up to where it was. Our pup is currently with Sydney's, but we are looking for another puppy daycare for her to make her happy. She is not the happy dog she once was when she went there before. If you love your fur baby, give them a try and if they've turned themselves around by the time you read this, wonderful. I'd love to give them 5 stars but at this point, I can't. read more

We started taking our dogs here when it first opened. It used to be great. They would give you a report of how your dogs did all day etc. we stopped taking them because they got older and stayed home. The past two times we've been out of town we've kennel them for the weekend. When we pick them up they smell bad and they are extremely thirsty. We get no report about daycare anymore. In fact I ask them to trim their nails the first time. I picked them up and they didn't. The second time I asked to have them bathed and nails trimmed. We just picked them up. I asked the girl if they had been bathed because they smelled horrible. She said "no where they supposed too??" I stated yes! All she said was "Well I'm sorry" that was it. No compensation nothing. So I had to put my two stinky dogs in my car. Very disappointed. This place has gone down hill! read more

This isn't necessarily a negative review, but more of an informational review for other customers because I wish I had known this. The dogs in daycare only play from 8:30-11:30, and 1:30-3:30. So, from 11:30-1:30, and 3:30 till whatever time you pick up your dog after work--which is usually around 6 for me--the dogs are put in kennels by themselves. I noticed that my dog isn't nearly as tired after a day at Sydney's as she has been after other daycares, and now I know why. Five hours of playtime and 4 & a half hours of "nap time" in a kennel just doesn't seem like a great ratio to me. I bought a 30-day pass, so I will continue bringing my dog in for morning daycare until I run out. But I do wish they didn't spend sooooo much time in the kennels! :( read more

Our dog loves this place! As soon as we take the Greenwich exit he starts getting excited. Sydney's staff are friendly, professional, and LOVE dogs. We use day care 2x week, did vacation boarding with them, and also bathing and grooming. A nice thing about the daycare is that you don't have to have an appointment after the first time; gives you a bit more flexibility on your schedule. Check out the photos on their Facebook page if you want to see the dogs having fun. They have multiple play areas and a lot of space. read more

We are very happy with Sydney's Pet Resort! We used to board our Yorkie at our Vet when we were out of town, but never ate much while away from home and it always took several days after our return for him to return to normal. After a stay at Sydney's, he is as happy as can be and takes no rehabilitation from his extended stay. We highly recommend Sydney's! read more

Our 2 puppies were very happy after a 4 night stay at Sydney's. We got a basic package and then added on a one-on-one 30 minute playtime each day for a great price. We will definitely be repeat customers! read more

We LOVE Sydney's Pet Resort. More importantly, so do our dogs! We had been out of town for three nights and the pups went to Sydney's. We picked them up Monday evening and due to a family emergency, they had to go back on Wednesday morning for a full day of daycare. When we pulled up, they were both so excited you would have thought they hadn't been there in a month! The staff are all terrific! We love how they have play time, then nap time. Kids and dogs do need a rest. I also love that they offer a half day of day care. Four hours is the perfect length of time to get errands done (I just try to not take them for mostly nap time). read more

Over the last few visits I have noticed the facility is not as clean or kept up as it was the very first time I brought my dog there but yesterday was the last straw. My 14 year old dog stayed there last night and what I picked him up today he had not been fed last night, given his medication which were in the food and labeled and in his chart or given any of his wet food which is the only way he eats his dry food. So my dog did not eat last night or this morning or get his thyroid or anxiety meds. Unacceptable! read more

This place is a little far from where I live but it's worth the drive. Sydneys has great staff and they pay attention to each dog that enters the place. I know this because my friend and I take turns picking up my dog Obi and they give us similar reports (like which dogs Obi likes to hang out with). I also know they're good to him because he runs to them the moment he sees them! He knows exactly where he's going to so he just follows them quickly and doesn't even look back at me (so sad). I like Sydneys but what I don't like is that you aren't really supposed to go back and watch the dogs play as it "might cause a distraction." Oh well. As long as Obi likes it here, I'm happy. He currently goes 2-3x a week. read more

This place is highly over priced along with many other things! I would not take your dog here. Somethings I've noticed are even if you pay 30 for boarding your dog is only walked 4 times if they even do that. I recently got charged 30 because I was late picking up my dog this is different from what I was told previously when I got there. There are much better places I wild not recommend due to customer service and price . read more

Me and my little guy had an interesting time with them. He loved it and didn't seem unhappy or sad at all when I picked him up, however, he came back covered in pee. It was disgusting. I had boarded him for 3 nights and it was so bad that it changed the white of his fur to yellow. Here's the issue, if he in fact was covered in pee why not call me and tell me so I can agree to have him bathed? Its more sanitary and the business makes more money. Instead my little dude sat in his own pee for however long until I came to get him. Unfortunately, we won't be back for this reason. read more

It's a nice building and good location for me but not as clean as I would like. I'm very picky about where my dogs go to daycare. There are several places in town that are cleaner with much better staff. I would suggest you look them up! I recommend CCPR in the Kechi area, HPR in Bel Aire and NR Playcare on north Ridge road. They are all quick drives from north Wichita and far superior to Sydney's. And they, unlike this one, are VERY clean. read more

We left our 2 dogs there this summer while making our final relocation from Texas to Wichita. While in Texas, the owner called to tell us our older dog "jumped the fence" and gotten out. (Though another employee admitted they weren't sure how she had gotten out as there was no one outside with the dogs so they weren't sure if she had jumped or dug out or what). Our dog was was missing for 16 days. We did get some help from staff on some of the days but not everyday and they often left it up to us to look for her alone. She was in poor condition when we found her. Full of ticks and lost so much weight. Not to mention behavior changes. We accepted their apology and even gave them another chance. Then our youngest dog began vomiting blood while at their facility. While they did not cause the illness, and they did get her to a 24 hour vet, once she was given the all clear by the vet (who we were. Communicating with by phone while out of state), the owner was refusing to make arrangements to have our dog picked up and insisted we take care of it. We were out of state and simply wanted our dog to be reunited with our other dog instead of being held at an emergency clinic not equipped to board her. After some stern words, the owner finally agreed to send an employee to pick her up. (We had provided the vet our credit card number so Sydney's wouldn't be responsible for any costs). The dog had an ALL CLEAR from the vet and therefore was no threat too any animal at their facility. The owner simply didn't want to spare an employee to pick up our dog to have her returned to their care. Bottom line, we will NOT use this facility and ABSOLUTELY DO NOT RECOMMEND it anyone. We have notified our vet who initially recommended them and they will no longer recommend them either. Be warned. read more

Sydney's has great caring Staff, they love dogs and it shows. They also have a great caring and sharing spirit. They help WAAL Rescue in so many ways, and give back to the community. We LOVE them! read more

I attempted to see a dog that was advertised by a rescue center. I was advised by the rescue center to see the dog at this facility. I arrived and requested to see the dog. The girl at the front desk asked me to hold on and went to the back. After waiting with my husband and children for 10 minutes, another girl comes out and tells me they were too busy and to come back another time. I was considering taking my other dog to this facility to get groomed, but after the unprofessional attitude that I experienced, no thank you. read more

This place looks nice but they are very sneaky. My neighbor left her dog there and when they picked it up it looked like the dog had been chained up. The area where the collar is was rubbed raw and bleeding. They claimed the dog was fine. I went in and paid for a dog to stay and they called back and said I didn't pay! I don't trust this place as they keep charging us for more than we wanted and keep trying to charge us for more. If you want a cheaper price and a better pet experience, find somewhere else. It will save you the frustration. read more

My dog looked AMAZING after his groom with Betsy! The staff is wonderful and professional! We will be using more services in the future!