We have been taking our dog, Blue, to Caring Hearts for many years. He has had very few issues and have always received great care. However, I knew I needed to write a review after the exceptional care they gave Blue recently. He wasn't his normal self, and had been throwing up. We took him in and they discovered a mass in his stomach, it turned out to be GRASS which they were able to get him into emergency surgery for to remove. Because of the nature of the surgery he later developed an infection (common with grass removal surgeries according to multiple vets) and did a revision surgery as well. All of the techs and Dr. Dalton & Dr. Gerrie showed so much care and love for Blue throughout the process and we never felt we weren't in good hands. I have a friend who is a vet and consulted her on decisions for a second opinion and that never strayed from Caring Hearts which was reassuring. They saved our guy and provided care that was unmatched for him (and us) during the scariest time of his life with us. We would never think to go anywhere else and would recommend Caring Hearts to anyone! read more

Caring Hearts Veterinary Clinic - Veterinarians Near Me - Wichita, Kansas

We have had great care for our two dogs at caring hearts. They have been our vets for years and they have been kind, patient, and caring with us. We recently had a medical scare that escalated into needing treatment pretty urgently and they listened to my concerns, were quick to respond, and got my dog in for surgery the next day. It's hard for me to even leave my dogs at home with family when we go on vacation, but I felt safe leaving my little guy there for care. Dr. Dalton and Dr. Gerri have been great. read more

I've been taking my pets to caring Hart's for a few years and when it was time to have Lucy put to rest they wouldn't help pretty lousy. read more

Caring Hearts Veterinary Clinic - Veterinarians Near Me - Wichita, Kansas

Our dog is 13 and has been coming to Caring Hearts since she was a puppy. The care is excellent and the staff is wonderful. I can't imagine the negative comments on this website. People with an axe to grind are more likely to leave reviews. From stories that I have heard from people going to other Vets the prices at Caring Hearts seem to be very reasonable. The Vets and staff are truly very caring and it is as much a cause for them as an occupation. I highly recommend Caring Hearts to my friends and neighbors. read more

They have gone out of their way to make my pets comfortable and well treated. We had to send our dog over the rainbow bridge & they treated our pet & us with the utmost respect. I would recommend them to all seeking great care & understanding with your pet. read more

Caring Hearts Veterinary Clinic - Veterinarians Near Me - Wichita, Kansas

Have been a patient for twenty years at Caring Hearts. My Gabby got suddenly Sick they could not see her since it was dental surgery day or I could drop her off and they would see her between patients without me there. The front desk would not check with the Dr or vet techs. Gabby died twenty four's hours later. They are not there for you if it's an emergency no compassion. read more

I was in there today 8/8/23 for my cat sammy and Dr.Gerri was wonderful with him she took so much time with him and cared so much. I love this vet so much. Highly recommend read more

So i went in there to get flea medicine for my animals and look into other services for my animals as well... The appt took forever because they didn't sit and talk with me about what i am interested in or other services. So basically id ask them 1 at a time because when i mentioned something she ( the doctor) would go into the back and take like 15 20 minutes to do this and i could hear her and her staff talking about me and what i was asking about... And i mean the conversation i could hear was not nice at all.... So then finally the vet dosent even return to me but a staff member does, hands me the remaining flea medicine i needed and then rudely asked if there was anything else... So then, i go to pay, i asked for seporate invoices for my dogs due to one of my dogs being a service dog and i need it seporate for tax purposes. They failed to do this and put everything under my dogs name and handed it to me. I wouldn't recomend this place to anyone! They're rude as all hell and unprofessional i wish i never walked in there. I left crying. Fuck this place caring hearts my fuckin ass. read more

was told this was a good vet office so I took my dog in for dental. There were issues that I had warned the Dr I talked to about. They didn't tell me someone else was doing the surgery which was crappy! I'm sure he wasn't any good as he didn't even listen to his heart or breathing. Probably didn't relay anything I said either. No one told me he died. I had to call to find out. They were not compassionate at all.. here's his teeth. She even lifted his lips to show me what she pulled. He's dead. Stop doing that! Your bills up front. Not even the same Dr. I feel like I set my baby up to die. They made me hate life and feel so guilty. I wish I had canceled like I thought about. I'll never ever get over this and these people. Why didn't they even call when there was an issue! They advertise on their Facebook about how important dental is, but with a qualified veterinary office. Never again!!!!!!! read more

No cars in the parking lot but we wait for an hour with an appointment. Lots of customers not showing up and I can see why. What a bunch of chumps treating customers like this. No we're not coming back. We hear the help shooting the breeze in the other offices. Kind of wish they'd do the job they were hired for including the doctor. read more

When Dr. Frazier is in the room with my dog, I feel she is a caring person. However, getting to that point is ridiculous. I have waited and waited and waited in the past. My last visit, I waited in the waiting room for 30 minutes. Then I was put in the exam room and waited an hour and 10 minutes. No one ever came in to apologize or anything for the wait. I might have continued to wait had someone came in and said, I'm sorry but we had an emergency or some reason for the long wait. I ended up leaving. When I left, there was another person still sitting in the waiting room with their dog that I had been visiting with prior to going in the exam room. They hadn't even gotten into the exam room. Shame on the veterinarian for running a business like this. I guess customers are a dime a dozen. Vets are a dime a dozen as well. I'm going elsewhere. read more

Both are pets have been cared for and boarded here. The staff is extremely caring and knowledgable. All the vets and vet techs love when we show up with our girls and always make sure to say hi. Very gentle with the dogs through all the procedures they have been through. read more

My pets have always been well taken care of by the doctors and staff at Caring Hearts. The doctors have taken the time to explain what they are doing and have answered my questions politely and directly. The staff is most helpful when I'm checking out and they love to spoil our dogs! I think the people that come into the clinic with a bad attitude, in the first place, are the ones who are receiving bad service. It's extremely hard to be polite to someone who is being extremely rude to you. read more

I will never go to Caring Hearts again! Several different people here, including two of the doctors, lied to my face more than once about health concerns I had about my dog and put my dog at risk in the process. They also failed to educate themselves on proper nutrition. They are just in it for the money. NEVER AGAIN! read more

I love Caring Hearts! I have been taking my dogs here for 2 years, and they've always been well taken care of. The prices here are reasonable, and you can tell they honestly want to help you. They recently remodeled, and the place looks amazing! read more

I can not say enough positive things about Caring Hearts! Doc Fraizer and Doc Lusk have always been most kind and considerate to me and my dogs. Both take the time necessary to answer all my questions. I have a puppy who was quite scared receiving her shots, and Doc Fraizer was very patient and moved slow and gave her lots of treats with praise to make her feel more at ease. My puppy came into my home with worms (yuck!), but we were able to get them cleared up quickly with medication and during this process, I received multiple calls from the clinic checking to see how she was doing. They really care about their four legged patients! read more

We've used this animal clinic for 7 1/2 years. They cared for our dog when he was rescued by a group and have continued with them. I am very impressed with Dr. Frazier....and her staff. They love my dog...that is evident. He has received good care from them. He has had several issues...and they have handled them all. He's 10 1/2 years old and very healthy. I give them my highest recommendation. read more

Extremely knowledgeable and VERY affordable. I have been to many vets in town and this is by far the best. Doctor has ton of experience! I strongly recommend Caring Hearts. read more

Please Read this BEFORE considering Caring Heats Vet Clinic! Do NOT take your pet to this business! My Mom has a 12 yr old rescue dog named "Roxy" that had a horrible hear infection along with blood in her urine and was taken to Caring Hearts. They treated the infection and wanted to keep her overnight for "observation". My Mother simply asked if they were sure that taking her home instead wasn't the better option and the vet was immediately stand-offish saying things like "Well I guess you know more about animals then we do". She then asked if she could be reached if "Roxy" showed any signs of getting worse. They then explained that the animals were not even monitored at night, not even checked on AT ALL. So she decided that she would take her dog home so she could monitor Roxy herself and bring her back to the hospital first thing in the morning to be re-examined and paid as if she were boarded. Roxy did OK that night and my Mom called to let them know that she was bringing her in to be re-examined. The next part is the main reason for this review and was livid when I heard the conversation to come. It included statements like "Well since you know more then we do so you can examine her yourself". She tried to explain that she has no medication, instructions or the know-how to treat her dog. The conversation ended with complete dis-respect and rudeness. (I would like to mention again that she paid to have her dog boarded and re-examined in the morning) She took Roxy to another Vet that, like most, was very understating and considerate. The new Vet explained that they have had several pet owners come from Caring Hearts with similar stories and complaints. She then got full instructions along with an easy and inexpensive way to wash the dogs ears out with a combination of household items along with medication for the urine in the blood condition. I really wanted to give Caring Hearts a piece of my mind but decided that saving other people from this horrible experience was the better choice. read more

I've used Caring Hearts a few times and never had any issues with them taking care of my animals. However, I have had a couple frustrating encounters with the front desk staff and today was no different. I called to ask some questions about a visit I was wanting to schedule and the lady who answered was condescending and rude. She continually interrupted me and wouldn't give me direct answers to my questions. I am aware that this vet visit coming up is going to cost at least $300 and I plan to never go back to Caring Hearts based off her attitude. There are way too many good clinics around town that are more than happy to answer questions POLITELY. read more

Caring Hearts Vet Clinic is a great place, the staff was very kind to both me and my kitty. Dr. Gerri Fraizer was very nice, she was eager to listen to what problem my kitty was having, and what medicine and testing was needed to help him feel better. He is feeling much better now and is improving every day :) I'm very satisfied with their services, and will be returning in the future to have my other 2 kitties taken care of. Their prices are very reasonable. I'll happily recommend Caring Hearts Vet to others! Thank you to the staff at Caring Hearts for all your kindness and great service :) read more

I have been taking my beloved pets to Caring Hearts since they bought It from Dr. Potroff. Throughout the years they have been so caring & companionate. Both Dr. Jerrie & Dr. Lusk are absolutely wonderful. Their staff is top notch & very professional. While visiting my mother out of town her husky ate rat poison. Even though it was Sunday Dr. Jerry answered her phone & walked me thru what to do for him, she saved his life long distance! When my St. Bernard Zoe had her pups they had a visiting vet & I was not particularly impressed with his skills. When I brought Zoe in for a wellness check after Dr Jerry was back from vacation she told me I should have called her personally, she would've gladly made arrangements to be there for Zoe. My St. Bermastiff Rufus is quite temperamental & doesn't care for anyone outside of our household touching him, but when Dr. Lusk comes in the room he gets so excited to see her & lets her check him over from head to tail. She's the only one that can clean his ears in a way that he actually enjoys it. Several years ago we had to euthanize our beloved Timber, the awesome staff was there for us emotionally as well as professionally. I would never trust my babies to any other Dr's. As long as their doors are open we will entrust them with the care of our babies. If you're looking for a vet clinic where the staff genuinely cares about your pet & will discuss all options available & even work with you on a payment schedule when your pets medical issues outweigh your pocketbook; then in my opinion you couldn't find a better place to take them. There are so many other instances where over the years they've gone above & beyond my expectations. Thank you Caring Hearts! Because you're there I know my babies are in the best of hands! read more