The owner, Mark, is awesome! Had a problem with my 2003 Subaru, where the brights work, but not the…read morenormal low beams. The car needed a switch that is no longer available, so he built a switch for that. Now it works just fine. I've had some other work done on the car, including a front end alignment, and he's always very timely and very good at what he does. Super glad I found a guy that's honest and good at what he does.

TLDR- owner replaced my radiator and then drove it till it overheated. My engine is shot and the…read moreguy is taking zero responsibility for it. I have a Ford Explorer that had burnt up a serpentine belt. I towed my vehicle to this shop and asked the owner to replace the AC compressor because I believed that was causing the issue. They replaced the AC Compressor and then replaces several other parts without consulting me first. The belt kept sticking. Finally they noticed that the harmonic balancer pulley had separated from the rubber and the belt was running on the rubber. So I provided a new harmonic balancer (lower on Amazon than what I was quoted). Brought the car home to find that it was leaking coolant. Took the vehicle back to Oimoens to be diagnosed and they said that the radiator needed to be replaced. I provided a new radiator ($100 cheaper on Amazon than quoted price) dropped off the vehicle to Mark the owner. I call at the end of the day to see if the vehicle is fixed. I was told that the radiator was replaced, and when the vehicle was taken on a Test drive the engine overheated completely to the point of failure. I was told that my explorer had to be towed back to the shop. I come to the shop to take a look at the vehicle and talk to the owner. My engine is ruined and the owner wants to run more tests after he overheated my engine. After all this he still won't take any responsibility claiming that the car overheated while he took my car for a 6 mile drive "to get the excess air out of the system" and ruin my car. My car is now unusable and on top of all that he charged me $300 for the "services" he provided. I would not recommend taking your car to this shop.

Extremely disrespectful, would not answer questions that I was trying to ask. HIGHLY recommend a…read moredifferent shop with people who have customer service. Will NEVER be going there again.

Lance is trustworthy and knows his stuff. He has been in the care of our vehicles for a decade and…read morehas always been above board. He even helps you find places to go when the fix is for something special that requires dealer parts that he cannot source.

Quick and great service for a reasonable price! I went in for some wires that had been damaged, and…read morewas quoted a little less than $400 for 10 wires that needed to be repaired, where previously I was quoted $1200+ for 2 wires at a dealership. A few hours after diagnosis I was able to pick my car up.

I needed some engine repair. I gave them a call in the later afternoon. They got me in right away…read morethe following morning and even gave me a loaner. They had the part fixed by the end of the day the following day. They were super friendly and super easy to work with. I will definitely be going to Helwig for future mechanical needs.

We got a flat on our camper and could not get lug nuts off. We called the nearest roadside…read moreassistance location and got Trollway Towing. In 30 minutes we were back on the road. Reasonable pricing and prompt service.

Needed two cars towed quickly, they jumped tight on it, had both cars towed to destination within…read more90 minutes and charged a fair price. Also courteous and easy to do business with.

I have been there a couple times and was very pleased. They explain everything in detail and make…read moreit easy to understand. They explain the cost in detail do you know exactly the cost. Very clean and there cookies are so amazing. They also have many healthy snacks and all kinds of drinks. I will continue to take my jeep there until everything is finished. The ones who do the work are very knowledgeable. They treat you like family. If you need anything done go check them out. I give Marc's Garage a "10".

I just recently sold a service business which I had for 52 years. Every business can have a…read moreproblem, but the single biggest factor regarding success is how those problems are dealt with. Sara and the rest of the staff at Marc's Garage could be the poster children for GREAT customer service. They refuse to cut corners and double down on making things right. And always with a smile!!!!!

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

Wonderful! He showed up within ten minutes and had me on my way. He was polite and even checked my…read moreoil!

Hands down THEE BEST! Steffon is a wonderful person. He will come to you no matter what time of…read moreday, or night. He went over and beyond to help me. I truly thank him from the bottom of my heart for all he has done for me. God bless you Steffon. And thanks again

I've lived in Cross Plains longer than Incredible Cars has been here. I watched them establish…read morethemselves years ago, and they seem to be going strong. FINALLY I had a reason to stop by... My brother was looking for a work truck and I noticed a bunch in their lot. We scoped out the website first and found a few options that fit his specs and budget, so I was the "scout" that got to run over there and see things first-hand. Dave was super friendly - he gave me the straight-scoop on what he had, where they came from, and options (some had undercoating sprayed on them, etc). The trucks were in great shape - brought in from Arizona, and you could tell. Not a spot of rust anywhere. Clean as a whistle. The time came for my brother come see them in person and it didn't take long. We dealt with Jacob - also super friendly - and after a quick test drive, it was a done deal. About 20 minutes of paperwork and you're out. I'm impressed. That's the most I've ever trusted a car dealer, and I appreciated their honesty. Pricing there is pretty firm - they price to sell and aim for volume sales. You can try to dicker - we didn't, mostly because the truck was already nicely priced. I struck out trying to get Jacob to throw in their Corvette as a "finder's fee". Ah well. :) Next time I'm in need of a vehicle, I'll certainly check them out. I'd recommend others do the same!

Was not even in the market for a new vehicle. Came across The Incredible website after a…read moreconversation with a co-worker, and spotted a super cute BMW Z4 convertible at a great price. After thinking it over for several days, I went to test drive it and bought it right away. Dave was super helpful, friendly, and up front about everything. Had my bank account allowed it I would have left with a Jeep as well ;)