matthew was awesome....he drove all the way from tampa to my house in ridge manor...fixed the…read moreproblem asap... and was a honest man doing great work...i highly reccommend this man to anyone needing a fair price and great work...matthew only made one small mistake....he is now my security guy for life....lol thank you matthew for quick fix and got my cameras back up and running...god bless and semper-fi

Bottom line up front. Matthew is amazing and you should hire him…read more You know how you get a vibe that someone is going to be great to work with? That is Maximum Security Services. I felt very comfortable having security doorbell, camera and motion detector light sent directly to him. He installed it while I was out of town. Communication was fantastic and it wasn't the easiest job without me being there. My Nest doorbell and motion detector lights were installed perfectly. Thank you Matthew. You will be my first call for all my security camera and motion detector light installs.

Carl is amazing! Plain and simple. The guy gets it done! He comes in a van full of supplies and get…read morethe job done. He came by for two service calls. One to install a 75" TV on a mount and hiding the wires behind the wall and to mount my 2 Sonos speakers in corners of our house. He came back a few days later to install a Sonos sound bar. Here's an example how he's good and thinks out of the box. I bought the suggested Sonos sound bar mount but he suggested using his since the sound bar can move with the TV once we swivel it. If he used the Sonos mount, it was stay on the wall. He also suggested using the supplied HDMI cord Sonos supplied versus the 3rd party I got from Amazon. He's amazing, efficient and I hope we can use him in the future! Thanks Carl!

Carl has done our AV upgrades for years now. We recently moved and Carl handled all my electronics…read moreprojects - security system, hanging TVs, surround sound... all of the things. I'm so thankful to have him as a resource. He is always on time, extremely thorough, very careful and tidy, and knows his stuff. He's super honest and straightforward- I've wanted to buy items that he talked me out of if they are redundant or not necessary, saving me money. And he's just a really nice guy. I can't recommend him enough.

The camera and alarm installation was smooth. Great communication and answered all of my question…read more Highly recommend

Scammy and deceptive. Jodennis and his crew showed up at our door unsolicited telling us…read moreimmediately that he wasn't trying to sell us something (he was). They are NOT directly with ADT. They are a third party. We recently purchased our home. He said that our real estate company paid for the installation and the equipment. Our realtor had no idea about this deal, when we later asked them about it. He got us on the hook for a 36-month contract and was rushing to get a technician out to do the install the same day. After looking at the contract and seeing some inconsistencies that set off red flags, as well as poor online reviews, we decided to cancel. The number listed on the contract to cancel sent us to ADT and they couldn't help us. We got back in contact with the dealer and were able to cancel, but they did not send the cancellation in writing (another red flag). Overall, it was a shady experience and we are glad we cancelled before we owed a ton of money. DO NOT LET THESE PEOPLE IN YOUR HOME.

Amazing family owned company that's been serving Tampa Bay for decades. Awesome service and great…read morevalue for the price. I would highly recommend to anyone looking for audio/video, security, and networking solutions for your home! I believe they also do commercial.

I just had a very positive experience with Sheppard Security. I had have been a customer of theirs…read morefor 10 years. Three years ago I lost my husband of almost 58 years. I live in a single family home. I am 82 year old and handicapped. After my husband's passing I had Sheppard Security install a camera near my front door as I was getting groceries delivered but they would not always ring my doorbell as I instructed in my delivery instructions. Also, sometimes I had strangers come to my house. Last Sunday at 6:30 P.M. I had two men come to my door but I did not recognize them so I did not answer my door. They started walking back and forth and keep ringing my doorbell. Then they went to my hose in front of my master bedroom window and turn it on. At that point I called 911. I spoke to an officer and told him of my situation and he said he would send an Officer to my home. Meanwhile one man stayed in front of my home and I lost sight of the other man. They had a SUV parked in front of my home with both passenger doors open and the hatch open. They were here for at least 20 minutes and I asked the officer on the phone at 911 when somebody was going to help me. He then told me that nobody could come because they were taking care of more serious problems then mine. Those two men were here at least 40 minutes. They finally left. On Monday I called Sheppard Security and talked to Joe their IT man. I told Joe I would like to have 4 more cameras installed around my home. On Sunday I was really scared because I could not tell where the second man was during the time they were here. I spoke to Jim the owner of Sheppard Security on Wednesday and he told me that the Cameras had been ordered and that he would make sure that the Cameras would be installed quickly. Friday morning Joe and another technician came and up dated my old camera and installed 4 new Cameras. They worked quickly and made sure that all five cameras were wired in and adjusted them so that I can see the 4 sides of my home. They also made sure that everything was clean after installing all of the new wiring. They were here for several hours. If I could I would give Sheppard Security, Jim the owner and Joe and the other Technician 20 stars. In this day and age it is nice to find a Company and their staff who takes pride in their workmanship and treats their customers with respect. They make you feel they have your back and that you are important to them. I think you can only get this kind of service from a family owned company.

Still waiting for a working system promised for November 2025, it is now April 2026. The system is…read more"installed" but everytime the contactor turns it on , it does not work properly. Tot was to install road gates in the front an back of our community. It was an over complicated system relying on cell phone Bluetooth to activate the gates. First tot discovered not all Bluetooth phones would work. Also kids waiting for school bus were triggering the gates unintentionally. Then tot SOLD a work around RFID decal to the residents because of tot poor engineering. But still it is an unreliable activation. Residents now wish for the old reliable remote push button system. Just recently an emergency vehicle was trying to pass though a gate but it would not open. If you want a gate system that works, go get other bids!

Our community purchased security gate access equipment for both front and back gates, the systems…read morewere to be working by the end of Nov. 2025 we are still waiting for the systems to work properly -March of 2026. Their staff were unorganized and confused at all the problems we are having ,I would not recommend them to anyone.

These guys are great! I call rob or joe anytime and they come through. Hooked up my whole house…read more Its good to support local business. They're reliable.

If you are looking for someone you can trust to do a good job then give Rob Ambrose a call for your…read moreSecurity needs.. He helped me over the phone and then I had him come out to the house to repair my DSC unit. He was on time just like he said. He did everything he said he would and more, without trying to rip me off like other security firms out there... Don't do business with Anchor alarm, Vince Tinnirello as he was the one who originally set up my alarm and put in lock out codes so you cannot do anything to repair your system without the codes which he was not willing to give me.. On my own unit, very bad person.. You will be happy with Rob, great guy..