I just got discharged today after a two week stay at this facility. Having spent a lot of time in…read morehospitals over the past year and dealing with other rehab facilities a few years ago, I believe I can give a good review of this facility. First, the facility itself. Everything was clean and well maintained. The rehab equipment was all first class. While the food was not exactly 5 star quality, I had no complaints whatsoever. I would say that I enjoyed 99% of everything they served. There was nothing wrong with the other 1%; it just didn't please my palate. I have a good appetite, and I was satisfied with the portion sizes. Unlike other hospitals, the meals were virtually all served on time. Now, the staff. Every therapist I worked with was outstanding. These included Sarah, Dennis, Miguel, Rudy, Edwin, and Carmine. As far as the care, the vast majority were great. I missed a few of their names, but the standouts were Caroline, Karen, Chenemun (?), and Olaniyi. A few of the night staff left a bit to be desired, but the rest of the staff were outstanding. The physicians were all caring and attentive. You won't go wrong if you choose this facility for your rehab.

My Sister was in this facility for 2 weeks. Her Medicare did not cover her stay so she called and…read morehad her Medicare switched to one that would but that its would take one business day. I put down the money for her stay after being told by Daniella that I would be refunded after her Medicare kicked in. As promised Medicare began paying for her stay on the second day. She passed away 2 weeks after her stay so I was busy with arrangements and grief. I called Texas Rehab 3 weeks after her death and they told me my refund would take a while to process which I understood. It has now been 5 months and I have not gotten my refund of over $11,000 and all the people I was working with have left the company. No one seems to know anything about anything. If you decided to stay at this facility make sure about the payment arrangements before agreeing.

My mom stayed here for two weeks after a week at the hospital for her stroke…read more To my surprise the space was so clean, no rancid or foul smells. Front desk was always welcoming when we came to visit and left. My mom's road to recovery was a positive experience here with the quality of care from all of the staff - literally every single staff member she came in contact with up until the day she was discharged. They really worked with her and were there for her at every corner and I appreciated that more than anything - especially the days we couldn't be there.

My mom spent weeks there and just got worse. Her memory was bad and was very weak that she could…read morehardly get out of bed and needed 1 to 2 people to assist. I saw her at group physical therapy and the patients would just stare at her while my mom's mind was elsewhere. It broke my heart. She said the therapy was loud and it stressed her out, but he had to be because some people don't hear good, but it was loud and it echoed in the room. My mom is wheelchair bound and they told Medicare that she had walked so many feet which was enough to be discharged. They discharged her with a wound and UTI to Arbrook Plaza for nursing home care. Arbrook Plaza did not give up on my mom. Instead of nursing home they put her in the rehab side of it first and 6 weeks later instead of nursing home she got to come home with no UTI, no wound and her memory and strength is back to where she can transfer herself in and out of wheelchair to her bed or restroom and dress herself. I'm glad Encompass gave up on my mom or else she wouldn't have gone to Arbrook Plaza. Yes Arbrook Plaza is an old building but the quality is great.

I have had 4 joint replacements in 15 years. Always provided excellent care and explanations.read more

I have seen a few doctors at Arlington Orthopedics in both Arlington and Mansfield and think the…read moreDOCTOR'S are great. However their office will blow up your phone with text and calls constantly about paperwork, and confirming. etc. They even text you at 7:00 a.m about things. It's a lot! Furthermore if you need MRI"s or treatment they only do it at Baylor Scott & White in Arlington on Highland. I will never go there again if that is the only place the doctors at Arlington Orthopedics can send patients to. If I thought that Arlington Orthopedics was bad about blowing up up your phone, Baylor is a thousand times worse especially when it comes to getting their money before your procedure! I received multiple calls and text from multiple people there daily wanting their money. We were waiting for our insurance to process claims from another procedure somewhere else where our deductible could be seen by Baylor. Still the day before my procedure they sent another text saying they have to have my payment tomorrow in all caps! What business does this? Even on the day of we had to sit in the business office and hash all this over again and again which made things very stressful before having a procedure. Lastly out of 2 visits there, I have only encountered one nice person. No one there cares about anything except getting your money. My advice is to think long and hard about Arlington Orthopedics if you think you may need an actual procedure and then you better have your money ready and your ducks in a row. Baylor Scott & White is very aggressive in getting their money. That's all that matters to them.

Ms Z is amazing and so is Kim at the front desk. So far they are helping my 13yr old with coping…read morewith ADHD and anxiety and now my 27yr old who suffers pain from a Brachial Plexus injury from a motorcycle accident. I couldn't be happier with the treatment and more importantly my boys are happy!

From the owner: Service Group: Adults and Pediatrics Therapy…read more Service Type: Therapy Clinic and In Home Therapy + Care Insurance Accepted: Major Insurance, Medicare, & Medicaid Payment Plan Hardship Plan Call Today!

Excellent services! Very friendly staff. Each session began timely. As a professional in a related…read morefield I am more aware than most of what superior therapy consists of. My treatment plan was personalized specifically to my needs and goals, not just cookie cutter post-op exercises. At each step there was a mixture of exercises I could do fairly easily in order to warm up and build confidence and those that challenged me. When I expressed a need to be able to climb tall stairs and a ladder, exercises were adapted in order for me to accomplish this. Highly recommend.

If you see this provider you may want to check your insurance claims to make sure they aren't over…read moresubmitting claims. She did it to me. Submitted 18 claims for services I did not recieve. Her board can't do anything, although I have reported. She had to pay back my insurance over $1,000. So just be aware.

After using a total of three rehab hospitals, we finally found the paramount facility in the DFW…read morearea. The entire facility was spotless and all the doctors and nursing staff were very knowledgeable and had great bedside manner. The therapists were all excellent. Of special note is our PT, Ashton! My wife required intense medical care as well as therapy and all requirements were exceeded. We cannot say enough nice things about this fine facility. If you are seeking fantastic care for either yourself or a loved one, then your search is over!

Left in wet diapers for hours, left in dirty clothes for several days (yes DAYS), had sores on his…read morebottom from being dragged in the bed, basically like carpet burns. They put him on a "heart healthy diet" when he had no dietary restrictions, kept giving him alertness medication at night (modafinl) which should only be given in the morning or daytime. I repeatedly told them not to give it at night or he wouldn't sleep and heal. It was ignored. He told me that care givers were coming in and shoving food into his mouth. I didn't witness that personally, but I will say that I was bringing him dinner at 7:30pm, well after their standard meal time and he was eating everything I brought which tells me that he wasn't eating well. The worst part (for me) was how they treated me when I was trying to get him transferred back to the hospital. His doctor was on vacation and couldn't be reached for a few days and it wasn't safe to transfer a severely immune compromised patient to the ER while a massive flu outbreak was happening. I was trying to get him directly admitted to the hospital. They kept telling me our insurance wouldn't pay for any longer stay which was an outright lie. I'd been in contact several times with Blue Cross Blue Shield and they said there was no timeline for him to be out of their facility and that they understood why I didn't want an immune compromised patient to be sent to the ER. They called me several times a day basically saying that they were kicking him out. He hadn't been there 12 days. I finally had to hire a medical transport company ($250) to take him back to the hospital and go through the Emergency Room process. He has now been in the ICU since, but is just now making progress towards a recovery. My husband has twice now had extremely bad reactions to medications that caused severe auto-immune responses affecting his ability to walk and this time it was attacking his central nervous system and causing brain swelling. My husband has had to come here a couple of times for physical rehabilitation. The first time was wonderful and he progressed very quickly (which is the only reason this isn't a 0 star. The 2nd time was a nightmare. First he shouldn't have been accepted there and should have stayed in the hospital, he was not ready. They did not send someone to physically evaluate him before the transfer. Unless you or a loved one is only recovering from minor surgery I wouldn't bring them here. Especially if they are mentally compromised, there's no telling how they'll be treated if they cannot tell you what is happening to them.

My son received therapy at Shine over a long period of time. They are very professional and…read morecaring. A well run facility. I recommend them for ABA, Speech, and OT services.