All the has helped beyond measure. The staff is extremely courteous and helpful and Dr. W is a…read moreworld class psychiatrist. Thank you for all that you do!

From the owner: Alltyr Clinic is a an evidence based clinic offering an alternative to traditional 12-step rehab…read morefacilities. We treat both substance use disorders as well as mental health disorders. Mark WIllenbring, MD, an Addiction Psychiatrist, and his team of doctors and Masters Level therapists, never use cookie cutter approaches. Their motto is "if you call it a disease, why not treat it like one." Alltyr Clinic is a clinic not a program.You are coming to a doctor's office, and every person is treated as a unique individual with a unique treatment plan.

They do have some good therapists but the billing and appointment handling is AWFUL. You have to…read morespend hours calling them to get new links to the portal because the links rarely work. They do not send paper statements and without a reliable portal to see bills you have no idea what's going on. They don't notify you if therapist is out ill unexpectedly so you show for a canceled appointment. They send random texts telling you to call to schedule a follow-up appointment. They don't use your EAP authorization and you have to give the info multiple times.

I can't go into detail for my own safety - I came to be treated for my trauma and was further…read moretraumatized by Meredith Lawlor.

Dr Roddy is a life saver. I cannot recommend him enough. Nothing short of Amazing and…read moretransformative.

Dr. Roddy, though a relatively decent person to speak with in the same breath isn't a great…read morePsychiatrist, in fact, he's one of the worst. When assessing patients, his methodology is quite abrasive, rude and disrespectful. Have no doubts, he will deliver a personal attack if you dare question his opinion and use manipulation tactics to assert his standing rather than deliver a logically sound argument that proves the validity of your diagnosis, and medication prescribed. What's most intriguing is that Dr. Roddy will assume that you're unaware of the manipulative tactics he uses, which then only makes the remainder of the appointment nothing short of an amusing one. All in all, I wouldn't recommend Dr. Roddy. Though, I have to say, his wife Fiona is quite lovely and a pleasure to speak with.

​"I was a dedicated patient at Counseling Care from 2018 until recently, when I was forced to…read moreterminate my relationship with this clinic due to severe safety and ethical concerns. ​1. Dangerous Medical Practices: In my family's experience, Dr. Lucas Bachmann made significant changes to a prescription regimen without first obtaining necessary medical records or performing a baseline evaluation of the patient. Making major medication adjustments without reviewing patient history or meeting the patient face-to-face is, in my opinion, medically negligent and deeply alarming. ​2. Privacy Violations: During my time under Dr. Bachmann's care, I observed unauthorized individuals present during sensitive medical appointments without prior consent or introduction. This showed a complete disregard for patient privacy and standard clinical protocols. ​3. Lack of Accountability: This clinic appears to operate without independent oversight. Because it is family-run, there is no neutral escalation path for grievances. When a provider fails you here, there is no one to hold them accountable. ​Context: I was transferred to Dr. Bachmann only after my previous provider at this location (Dr. Gavin Meany) was removed due to criminal legal proceedings. The decline in the standard of care since that transition has been absolute. ​Verdict: I strongly caution prospective patients--especially those with complex medical needs--to seek care elsewhere. The practices I witnessed here are unsafe."

The staff is amazingly helpful and trustworthy. I send many people for support and psychiatry to…read morethis team of Christian healers.

Really awful experience with a psychiatric nurse. Pathologizing language, misremembering important…read moreinformation, and dismissive of my experience. Do not go here.

They refused me service over a decade old bill that they made no attempts to collect on and had…read morelong ago written off. The only reason they didn't get paid is my claim was denied based on my insurance citing a bogus preexisting condition so not even something that would be legal today.

Overall do not come here unless you are desperate…read more The receptionist forgot what we were talking about during the call and asked me over and over what day and time. They sent the link to fill out there very unprofessional intake paperwork to my cell phone versus email. In my appt to schedule with an ARNP I asked about the specialities of each provider and all I got was, " they are very good at their job,". I chose the female provider out of of the two based on no information on her background or anything. The day my appt. came my provider Melanie Jappah was not in the meeting by 5 minutes after so I called the front desk who put me on hold, and by some magic my provider appeared at 8 minutes after our appt. started. My provider heard me saying I need to know if she will be running late and she said oh yeah sorry...... The provider started reading off a screen without even an introduction, all the while her camera was not even showing her face. I stopped her and said your face is not on camera-so unprofessional. She started to ask questions that made it very clear she has never seen my intake paperwork so I have no idea why I even filled it out. She kept repeating questions and I said I have answered that already. She rudely told me I needed to answer them as it is an appt. I told her that all of the answers are on my paperwork and I do not want to keep repeating myself. I explained that I have Complex PTSD which she clearly doesn't know anything about as she kept saying depression and anxiety, to which I replied are not separate from complex ptsd but part of it. I ended the appointment right away and will never go back to this clinic.

This is without a doubt, the worst experience I have ever had with mental health medication…read moremanagement! I have had three appointments with Estella Denis. Each time I met with her I stressed the importance of getting my medications prescribed with a 90-day supply, so that my insurance would cover it. With the five medications they are prescribing, only three have been a 90-day supply. Which resulted in me having to call multiple times to try and remedy the situation. If you are lucky, you can get a human to talk to about the problem. Unfortunately the human does not know what to do about the situation. Usually I get transferred to leave a voicemail and no one calls back to verify what you are requesting, which results in the medications being prescribed incorrectly. With my first visit there it was important to get the medications filled asap, as the ones I had received while in the hospital were running low. When I left that appointment I assumed the meds were being called in to my local CVS. I was wrong. They couldn't not get the prescriptions to go through, so they asked if they could send it to Walmart. It took them four days to figure out that it was something on their end that wasn't not allowing the prescriptions to go through. They told me they had to start a new encounter. Of course this happened on a weekend and I made multiple calls to voicemails and no one called me back. This should have been what clues me to what was going to happen every single time I tried to get medications refilled. They can not make it happen. Even when I laid out for them to only make prescriptions with a 90-day supply. I wrote what amounts they should be. I showed them the bottles from previous refills so they could see that they were not 90-day refills. They seriously can not figure it out. They only called me back once during this time period, out of probably twenty calls by me and my partner. Why anyone would ever go here is beyond me. I only went here because the hospital set it up as a virtual visit. I live in Wisconsin, so they would not do a virtual visit. It is a three hour round trip drive for me. They also would not send my prescriptions to a pharmacy in Wisconsin. Worst experience I have ever had by far. I will be canceling my next appointment, because this kind of treatment is not helpful when you are already struggling.

Poor billing department. They cannot keep track of payments made and lose checks. I cannot tell…read moreenough about the stress they've caused me. They obviously don't care. Look at all the negative reviews on Yelp.

I'm a current patient of Angela Melland, and I am so thankful I was referred to her through a…read morefamily friend. While other reviews are correct, they do require a $200 deposit for your appointment, that $200 is used towards co-pays and any fees. In my case, I was tired of going through the gamut with poor quality providers and wanted someone that was thorough, so I was willing to pay up front based on the referral I received. Once again, I'm so thankful I did - Angela has changed my life drastically, for the better. From day one, Angela listened to my concerns and the struggles I was having, while validating what I was feeling and explaining why I was feeling that way. She is passionate about the work that she's doing and it shows in her commitment to her patients and their overall wellbeing. She takes time to attend conferences and reads in her time outside of work, to continue to improve her knowledge in the area that she is providing service for. Through her recommendations of several books and online resources, I have been able to educate myself on what I (and others) experience so frequently. Angela took the time to listen to my concerns in regards to medication - something that any mental health patient values - and she didn't disregard what I said. She requested lab work to ensure she was making the right medical decision to proceed and validated that the symptoms I was experiencing weren't coming from another source. We found nothing wrong with the current plan, which another provider wanted to abruptly stop, and I was able to continue my treatment. This allowed me to work with Angela over six months, to build a solid treatment plan, that addressed ALL of the issues I was experiencing. I don't see Angela as frequently as I did while we were building my treatment plan, but every visit is the same experience: Angela is a thoughtful provider that is exceptional in her field. She has expertise that cannot be overlooked. I would HIGHLY recommend Angela, and I do, to anyone looking for mental health support.

Staff administrators made my experience terrible. Sad when you go to a place for your mental…read morehealth and all they want is your money.

The staff is extremely inconsiderate and do not know how to work with patients of any kind, much…read moreless mental health patients. There's ZERO communication between staff. Just simply an awful experience.