I have had nothing but great things of the help I have received from Tana CNA Marie RN Case Manager…read moreand Sarah PT. When I need to speak to the office staff, I have no issues with them either. M.Buhl

When it comes to my aging relatives, I have stupidly high standards for home care. BrightStar…read morecontinues to exceed them. They are extremely responsive, professional, and compassionate--every time we are in a tough spot, they come through. I'm actually struggling to write this review because I can't find words to describe how grateful I am for the support and care they provide. Highly recommend.

Sandra came into our life at a critical time in my father's health. She did everything she could to…read morework with our needs and concerns and took the reins when we were too exhausted to do so. I am grateful to her.

Really, Visiting Angels?…read more Perhaps your name should be "Visiting Corporation Seeking Maximum Profit" When we decided to have an elderly parent move in with us we thought hiring this agency (a franchise) might be a good option. There is a great need for good caregiving services for our elderly and if you are fortunate to have the resources for in-home care you are among the lucky ones. But, as we unfortunately found out, the fancy brochure you get from Visiting Angels has little to do with what happens when you actually hire this outfit. In our case, the promise of "Visiting Angels" was no more than words printed on a page. While the needs for our father were basic, the cost of services provided were not - you pay a premium ($30+/hour) for in-home care, although this seemed lost with our "local Minnesota" franchise. They spent more time complaining about how the people who came into our house were feeling about their care (how the elderly client treated them), than showing concern about what they could do to provide better care for our father. To us, one of the obvious features of being old is that your loss of ability to function makes you at times cranky and stubborn - aspects of aging that would seem so obvious that we thought an agency specializing in elder care would not only be familiar with them, but also be used to training their caregivers to address. Instead, Visiting Angels treated our father's symptoms as if they were meant to be taken personally. However, since some caregivers were completely able to manage his needs without trouble, it was strange when others were sent who took it as a personal insult when it came to our father being cranky about putting on his socks or getting to his appointments. If one caregiver can handle the regular tasks and communication without trouble, why wouldn't the agency work to replicate this with other caregivers via simple training? At what point does paying over $30 hour for services (less than half of which goes to the caregiver) get transferred into training the caregiver vs. directed to the pockets of the owners? Well, the answer is that it stays in their pocket. So, when Visiting Angels told us at the last minute (we were were literally a few days from heading out of town) that there was no way they could cover the shifts already scheduled, we decided to pull the plug and transfer to another agency. At this point, the reality of the loss of a large income source brought out their real character, and Visiting Angels turned into a corporate attack dog. After multiple confirmations that, "we really, really meant it when we said we no longer want your service", Visiting Angels threatened one of the caregivers who wanted to continue working with our father at the new agency that they (the caregiver!) would be "fined" for going to another agency and continuing to work with him (indentured servitude much?). To make it even more clear what they really wanted ($) we were told they would only "release" her if we paid them $10,000. REALLY? When we failed to bend to this crude and outrageous extortion attempt and directed them to cease all further communication with us their response was that the "Visiting Angels corporate attorney" would be in touch. Thankfully, the story ends with justice, as where Visiting Angels feared to tread was where the laws of the United States are clear: remember all those HIPPA forms that doctors offices have you sign dealing with health care privacy? Well, it turns out they specify that it is illegal for information about your personal health care to be shared (including who is doing the care) with other people (including your former agency) without the express written permission of the person receiving the care. Only when the VA corporate attorney was made aware that we understood the law did they back off from their attempt at illegal extortion. From our experience, there is little doubt the "corporate values" of this Visiting Angels franchise are minuscule compared to their lust for profit. Clearly, a name change is in order. As the old line goes, we suggest you let your fingers do the walking. Your elder deserves better - and will find it - with another agency.

Tommy is an excellent owner who listens to people and fills a need in the Community. I highly…read morerecommend VisitingAngels as they truly care.

I came here in 2020 and had to stop the program due to a pregnancy. I started the program again and…read moreI'm so so so! grateful for this program. I feel my body getting realigned and get strengthened again after my car accident and pregnancy difficulties. They give multiple different ways to continue your recovery journey after you've reached your goals here. Every single staff member has been upbeat, kind and patient. I've never felt weak or judged coming here. The area is clean. I wish I didn't have to wear a mask during the workout. It can be a little tough to catch my breath sometimes. My glasses fog up too. I understand that it's a medical facility, however, I'm not working out if I'm sick and they don't treat sick patients but that's my opinion.

I went here to get an initial consultation on my knee and ended up getting surgery a month later…read more All of the workers here were very nice and were more than willing to assist with the patients. The quality of the care was high very nice and it felt good to be cared for! I really like how they treat their patients here. They were timely and told me what was going on so I wasn't left there wondering what the next steps would be. Dr. Boyd is an excellent Doctor! 10/10 recommend him and this business.

i have been with doctor james letts for 17 years and started my hole family gos to him even the…read moregrandkids and grantgrandkis he is a very good and caring doctor and his nuse momo i know one day he is going to retire amd we are going to miss him i know he is our doctor but he is like family and a good friend mr. dr. letts we thank you for all you have done and the care you have given us and the knowledge that you have and is health care my god continue to bless you and your family from sincerely mrs. willie mae brown

Love Healtheast Roselawn clinic!!!!!!! Doctor Laura Giegler and Doctor Eva pesch my primary care…read morephysician are two of the most awesome most warm caring dedicated committed compassionate most patient understanding doctors a patient could ever have!!!!!!! They truly care bout their patients and make their patients feel like they have a doctor who is heart invested in their care and truly cares bout their health and well being and wants to help them feel better actually cares that the patient is in pain and cares for the whole patient not just their symptoms but care bout you as a person. I and the clinic are very lucky to have doctor pesch and giegler they are wonderful doctors just great people too!

It is difficult to express adequately in words my appreciation, admiration, and LOVE for the entire…read morestaff at Amada Senior Care. My relationship with Amada began years ago when I was looking for care for an elderly aunt with chronic health challenges. My relationship however really blossomed when looking for care for my husband who was suffering from advanced dementia, eventually had a catheter, and I found myself in a position of no longer being able to leave our home to address my health care needs as well as keeping our household running with shopping for groceries and supplies. I first contacted Greg, the owner, to ask him to meet with me to set up a time to review our long term care policy through Thrivent and review services. Greg set up a time to meet with myself along with Jess who is the client coordinator for my area. During the meeting Greg and I phoned Thrivent and learned everything I needed to know about our long term care policy. I can't stress enough how he knew each and every question to ask which would not have occurred to me. Amada staff were essential to work with when I opened a claim with Thrivent. I learned things about the policy I didn't even know about. Dear Jes was such a gift to work with in coming out to our home, meeting my dear husband, and answering all questions I had about the services Amada could provide. When you are looking for care I found I had so many worries on my mind that Jess went through each of them and answered them. Kay, the director of nursing connected with me to review medications and she had the wisdom to suggest I circle back to providers for clarity on some of the recent changes happening. Joyce from the billing department was so helpful in regards to billing and answering questions about communicating with Thrivent. When it came to actually scheduling services Amanda and her team of Candace and others could not have been more kind, compassionate, and understanding when services needed to be added, changed, and navigated! I was able to look at my calendar a month out and schedule a team of three caregivers to care for my husband when I was not home. A testament to the quality of caregivers and their interview process that Amada takes to hire only top notch staff was seen with each provider that came into our home. Suda was a kind and compassionate caregiver who so gently addressed my husband's needs and taught me near the close of his life how to safely position and move him in bed. Lucrisha was a vibrant and energetic caring caregiver who at one time cleaned my refrigerator and I could not have been happier as when you are in the thick of caregiving for a spouse your housekeeping standards fall to the side! Lucrisha also was able to set limits with my husband when he asked her for unrealistic things (taking down an outdoor umbrella!!) that I would have never asked of a caregiver! Cheryl arrived to our home the last week of my husband's life and she brought years of experience in providing care for people living in nursing homes. She taught me some of the most essential skills I needed for the last weeks of his life. With each new caregiver to our home came Jess to orient them! This came in particularly useful when I arrived home with my husband I I could not walk him into our home without the assistance of all three of us. During the last weeks of my husband's life I stayed at home and had these kind and compassionate caregivers at my side. I can't stress how this was so essential to me as our adult children lived out of state and I had caregivers at my side during the same time period I engaged hospice services. Looking back it is clear to me that I waited way to long to engage Amada Senior Care into our home to support my husband and I. The burden of caregiving would have decreased if I had reached out earlier. I regret not engaging services months prior to his death. Amada Senior Care allows family to leave their home and know that their loved ones are cared for in the same, if not better ways, than you could provide yourself. Never will I regret this decision to engage Amada Senior Care! They made living and caring for my husband so much easier! If you are looking for care for a loved one and hesistated as I did please know that calling Amada will be one of the best decisions you will make in the life of your loved one. Carrie

I visited a very close friend weekly; person lives in the enhanced care area of Amira. Every week I…read morereceive the same excuse...short staffed. My last visit, it was 9:00 am, breakfast HAD not been ordered, I went down to the kitchen to order their breakfast, returned to pick it up and feed it to the resident. Resident is paying for the services and NOT receiving them. Shameful! Staff need to be hired and paid a decent wage. There does not appear to be a lead for the enhanced care unit; which is desperately needed. Staff are consistently on their phones, ignoring patients.

I am blessed to get to work here amongst some of the very best staff in the industry caring for…read moreseniors! If you want a place that puts residents goes and truly carries out their mission this is it!

OPSL is lovely - great staff, great building, great activities - it is just lovely. It is…read morecomfortable and the costs are under control. I am delighted my parents can stay at OPSL.

We are so grateful for the care my mom received at Oak Park Senior Living. The atmosphere was so…read morepositive and supportive. They made her so comfortable during her final days. We always felt she was well cared for even when we were not there by her side. It was so nice to have such a high level of trust that mom was listened to and respected. From the leadership to the front line staff everyone was exceptional. Thanks for all you do.