Company is a big corporation that doesn't care about people. Were hired to provide hospice care for…read moremy Uncle Mark the nurse was rude and annoyed to working during the holidays , didn't wear a mask during visits (it was Dec. 2022) , gave so much Haldol that Mark was hallucinating and aggravated for 12 hours. He was mentally sharp, articulate and ready to pass away , as he had three forms of cancer. The only thing he requested were his pain killers ( which he was never into , even after previous surgery's ) . The only one worth their salt , was the delivery driver. Who was compassion and helpful in explaining how the medical equipment works and dangers of oxygen tanks in confined areas. Do not use these people for hospice, choose a smaller local company. Stay safe and protect your loved ones and your self from unnecessary harm.

At first, it was a good experience, but as the nurses started visiting things got a little iffy as…read moreour almost 98 year-old grandfather was placed on hospice. He has aortic stenosis and dementia, after a nurse visit, we got a call from the social worker saying that we needed to change someone's behavior that is going through dementia and sometimes says things that are inappropriate. These nurses are supposed to be trained and should not take offense to things that are said and should be able to care for these individuals without forming an opinion or getting butt hurt. I ran two adult family homes, and I've worked with hospice numerous times and never in my life have I ever experienced such lack of empathy towards an individual who is at the end of life and who has dementia. We cannot change his behavior or ask him to do so because he doesn't remember, and if he was in his right mind, he would not be saying things that are inappropriate. These nurses should be able to take things with a grain of salt, do their job, care for individuals in need and not call the family to add more stress stress to situations. I'm in complete disbelief!! if these nurses cannot come in and do their jobs with care and compassion, then they need to find new careers that fit their needs and feelings. What a joke!! be careful before letting these people in your home or around your aging and dying parent

Scott is super. He gives great care and is very encouraging and motivating…read more The rest of the therapy staff is also excellent. They communicate wonderfully and work together as a team. The front desk staff are just the best people. Kind and patient with working around the schedule. I bring my senior mother to the clinic, and they treat her like she is part of the family.

I have received the best care at Foot and Ankle Surgical Associates…read more The staff is kind and courteous They always try to work with my schedule At times there may be a wait but I find that with my PCP & always have. More importantly they have supported & helped me manage not one but 2 fractures in my foot. Never having broken a bone in my life it's very difficult & painful. I don't know where I'd be without their awesome team! Thankyou for all of your hard work esp during these trying times with COVID 19

The McKenna location is not recommended. The PT had me do exercises that were not appropriate for…read moreme or my injury. I ended up missing 5 days of work along 2 urgent care visits. This kind of injury to a patient is inexcusable.

Morgan and her staff did a great job helping me recover from knee pain. My process started off with…read morea thorough evaluation, a combination of exercises in the facility and a series of home exercises. The staff was friendly and very professional. I highly recommend this facility to anyone needing their services. Thanks to all!

This Is a great place to bring your loved one! They have a new company management and they are…read moredoing amazing things for our seniors! Look on Google places or Prestige Senior Living to get the real on this community!

As an employee, I witness the love that our staff provide to the residents at Rosemont daily. I was…read moreconversing with a new resident and she commented on how safe and comfortable she felt here....how it feels like a family. Another resident said our Activity Director was someone that gave her purpose in life again. I've seen first hand how someone can decline at another residence and flourish at Rosemont, one resident said she no longer feels sadness and is happy, confident here. Prestige Senior Living is one of the best companies because they really do care about improving quality of life. I came back to the company because I believe in their core values of respect, integrity, trust and commitment.

This is the best physical therapy team I have ever worked with! With Patrick at the helm, the…read moretherapists here are super knowledgeable, encouraging, always met me where I was and pushed me to move forward. They supported me through months of pain and hip surgery, on through to recovery. This team of four therapists work seamlessly together, and combine professionalism with caring and humor. When I was discouraged about recovery, they always knew how to lift my spirits and motivate me. Now my strength and flexibility are better than ever. Also - the office manager is very efficient and pleasant, scheduling, phone calls, etc. always handled extremely well. I highly recommend them!! My final comment: THANK YOU!

quality care. patrick wilson assessed me thoroughly prior to bi-weekly therapy start-up.read more

Hopefully this place will be closed down. Don't allow your loved one to stay there. My sister was…read morethere for months and has PTSD. She came out a different person. These people do not care about there patients. They neglect them, they are mean to them and God help the ones that are non verbal.

My husband spent two weeks at Roo Lan after being released from Good Sam Hospital in Puyallup. He…read morereceived excellent care, the food was good, the nursing staff are caring and kind. Special thanks to CC, Carly, Alaina, the food mananger, Beau, and the PT/OT staff all of them went above and beyond in caring for Paul. Roo lan has a new administrator and manager and they are on the ball! Excellent care, thank you do much for making our stay a positive experience.

I received Excellent care for my post op knee! A…read morecomfortable environment and a staff that works very well together in a professional environment. I highly recommended this Business. They also have up to date equipment and well laid out exercise areas.

Went in for a knee injury the physical therapy part went well but when I started receiving bills I…read moreinformed them that they were supposed to be sending them to my tribe insurance the Lady I talked to named Sherry was rude and started saying we were never told them that and I said my wife was with me when we told you then she said look I don't even know who to talk to so I told I had my insurance examiner phone number and she rudely said I need a claim number too ! and I said I have a claim number and she said look I'm not a detective that's when I had enough of her rudeness and hung up the phone . Their customer service is lacking and Sherry should be shown the door they can find someone better that

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

I took my wife there today and Dr Vogelgesang walked into the room and the first words out of his…read moremouth were comments about the scar on my wife's chest - from a wound vac from her 3-way bypass surgery 5 years ago. The conversation went south from there. He was rude disrespectful and no other way to put it he was a complete A__ Hole! We were both in shock as to how rude this clown was. When he heard that my wife did not like opioids, he then asked what she expected him to do for her? We have never been to a pain management center and did not know what to expect. It appears this Quack is only interested in pushing narcotics. My wife and I were in shock from the lack of professionalism from Dr Vogelgesang. Had the appointment lasted any longer this A__Hole would have been picking himself off the ground.