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    Synergy Mental Wellness

    4.3 (6 reviews)
    Closed 6:00 am - 4:00 pm

    Services - Synergy Mental Wellness

    Adolescent therapy

    Child therapy

    Couples therapy

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    Eastside Counseling Center

    Eastside Counseling Center

    4.2(5 reviews)
    2.2 mi

    I had a really hard time clicking with my counselor here, so after 4 sessions I decided I should…read moretry somewhere else. It just wasn't the right fit for me. Since canceling back in August, I have been charged an additional $280 by them, split into random chunks of amounts ($25 here, $100 there...) and have literally been calling and emailing for over a month to get someone there to fix it. It would be fine if I heard something back and for some reason I am mistaken, but the fact I have received no response whatsoever is infuriating. Obviously disputing with my bank and will never go here again. Would not recommend.

    I came to ECC in a time of crisis when my beautiful sister was in a near fatal car accident. I had…read morePTSD of sorts from the incident and was having nightmares. The grief was disabling during the day also and I was unable to work or do day-to-day tasks, my mind was reeling. I knew there was no way I could do years of counseling to get through it, I needed something fast to help me return to normal life. I called ECC and asked Melanie what she could do to help heal me to accelerate the process of trauma, and get results and relief fast. She introduced me to EMDR and Matrix Reimprinting. I had never heard of such a thing and didn't know the technology behind them , and truly thought they sounded like a waste of time and would not work. But I was desperate. After learning how they work on the brain and body and the historical proven results, I gave them a try. Much to my surprise I was shocked to see that not only did they work but they gave fast results and relief to my grief and pain and reeling thoughts that would not stop. The effects were so positive I couldn't quite believe it could be that easy... I still am baffled and SO incredibly grateful to Melanie and ECC for having these techniques to offer to our community. Thank you from the bottom of my heart!! I was able to quickly returned to normal life. I was also able to cope with all that came after the accident well. Later that year I also had a serious incident with a family member that I was feeling similar trauma about and went back to ECC. As the first time, Melanie was able to bring me through it quickly and painlessly with these amazing techniques that seem to good to be true. I have been back to ECC for my relationship too, and it truly helped me for over a year, with the guidance I received from another great therapist there named Kathy. I highly recommend these guys!

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    Connections

    Connections

    1.7(6 reviews)
    0.1 mi

    I really didn't think I'd write a review for this place, but now that I'm suffering from the PTSD…read morethe facility caused, here we are. I admitted myself after a phone conversation guaranteeing they had space and encouraging me to come in to treat very intense suicidal thoughts with intent to act. I was on my last leg, and my motivation was my boyfriend. The intake was great. They answered our questions and explained I would start on a 24-hour observation floor, then move to a room. They said I'd meet with a psychiatrist for medication options and encouraged honesty about suicidal thoughts, noting I was well masked and could lie to leave early, which I eventually did. On the observation floor, they sat me far from the TVs. I noticed they did that with everyone so staff could watch TV. Soon after, another patient was brought in. She threw food everywhere, threatened to kill staff, said she was sent to "kill all white people," then claimed she was white and God. It took far too long for security to respond. When she walked toward me making threats, they let her. I crawled out of my chair and was offered the bathroom for protection. I stayed there about an hour. Afterward, she continued wandering over to threaten me. When they tried to medicate her, she fought them, stripped, and was eventually allowed to lock herself in a room. They offered me hydroxyzine to sleep through it. I took it, but was too afraid to sleep. I stayed awake all night watching her. At one point, I dozed off and woke to her whispering, "I know you're pretending," after they allowed her to walk across the room to me while I slept. After 24 hours, they told me they wanted to send me elsewhere due to lack of space. After everything, I refused and said I'd leave instead. Suddenly, they had space. The voluntary floor had multiple empty rooms. During the six days I was there: no group therapy, no individual therapy (only med management), inconsistent rules about belongings, blankets, and visitors. A patient with lice was admitted and not disclosed, just given a hairnet that wasn't enforced. No outdoor time. Blinds stayed shut. No clear instructions for hygiene; I didn't have underwear for three days and wasn't given hand soap initially. It took four days to decide on medication, and psych visits were brief Telehealth check-ins asking the same questions. On my last night, a nurse I hadn't seen before threw away toiletries other nurses told us to keep, was rude, and treated us like children. I requested a pillow due to pain. She said no. I requested a blanket. I was told no. She took my eye mask and shined a light in my face every 15 minutes, loudly closing the door. Other staff had been careful not to wake us - she was not. She talked loudly at 1am. I couldn't sleep. I went to read, declined more medication, returned to bed, and the noise resumed. For the first time ever, I had homicidal thoughts due to sleep deprivation. I eventually cried myself to sleep, waking every 15 minutes. At shift change, a different nurse was able to do checks without waking me. I asked to leave. I acted fine, lied about my thoughts, and was discharged. While I appreciate the resources they offer to unhoused patients, the care stops there. I actively discourage people from going here. I'm writing this because I had a full-blown panic attack from flashbacks. I have nightmares that I'll be attacked if I sleep. This place is hell.

    This place is a joke. My son went there today to get help because the night before he tried to kill…read morehimself. They released him within an hour and told him to come back if he tried again. If anything happens to him I am suing them for the poor care they provided!!

    Synergy Mental Wellness - c_and_mh - Updated August 2026

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