I had a really hard time clicking with my counselor here, so after 4 sessions I decided I should…read moretry somewhere else. It just wasn't the right fit for me. Since canceling back in August, I have been charged an additional $280 by them, split into random chunks of amounts ($25 here, $100 there...) and have literally been calling and emailing for over a month to get someone there to fix it. It would be fine if I heard something back and for some reason I am mistaken, but the fact I have received no response whatsoever is infuriating. Obviously disputing with my bank and will never go here again. Would not recommend.

I came to ECC in a time of crisis when my beautiful sister was in a near fatal car accident. I had…read morePTSD of sorts from the incident and was having nightmares. The grief was disabling during the day also and I was unable to work or do day-to-day tasks, my mind was reeling. I knew there was no way I could do years of counseling to get through it, I needed something fast to help me return to normal life. I called ECC and asked Melanie what she could do to help heal me to accelerate the process of trauma, and get results and relief fast. She introduced me to EMDR and Matrix Reimprinting. I had never heard of such a thing and didn't know the technology behind them , and truly thought they sounded like a waste of time and would not work. But I was desperate. After learning how they work on the brain and body and the historical proven results, I gave them a try. Much to my surprise I was shocked to see that not only did they work but they gave fast results and relief to my grief and pain and reeling thoughts that would not stop. The effects were so positive I couldn't quite believe it could be that easy... I still am baffled and SO incredibly grateful to Melanie and ECC for having these techniques to offer to our community. Thank you from the bottom of my heart!! I was able to quickly returned to normal life. I was also able to cope with all that came after the accident well. Later that year I also had a serious incident with a family member that I was feeling similar trauma about and went back to ECC. As the first time, Melanie was able to bring me through it quickly and painlessly with these amazing techniques that seem to good to be true. I have been back to ECC for my relationship too, and it truly helped me for over a year, with the guidance I received from another great therapist there named Kathy. I highly recommend these guys!

Newport saved our daughter and set our family on a stable path to recovery…read more Last fall we were losing our daughter to mental health challenges, PTSD and increasingly unsafe behaviors. It took 3 tries to get her to commit to Newport, but after the first few weeks of adjustment, she made more therapeutic progress with the team at Newport than in all of the other interventions we've tried to date (years of CBT therapy, DBT skills, and peer groups) . We are now 3 months out from her discharge and we still have moments of stress but Newport put us back on the same team in terms of addressing challenges together and we have been super impressed with how our 15yo is using skills to navigate the tough moments. We are extremely grateful to the Newport team for everything they did to get through to our child and earn her trust in their process.

When you're in the stressful position of trying to find drug rehab for your child, newport looks…read moreamazing. I called and the sales pitch had me and my child excited that we had found the perfect place for her to get the therapy she needs. The process was pretty fast, about a week. Drove 4 hours and said our goodbyes. They are allowed 10 minute phone call a day. First call: the room was dirty, dirty sheets, tampons stuck to the ceiling and shredded all over the room. I called. No one called back. I emailed. No response. Waited 9 hours and called again. Got called back and told the room is clean now. Biohazard concern from a parent takes 9 hours titi respond to? Second phone call: haven't seen the therapist (they claim daily therapy). Haven't gone outside(they claim activities and nature), "it's dirty and smells like ass and shrimp in here." It's 4 girls to a room not 2. The other girls are 13 (versus mine being 17). "These girls are nasty, bragging about sleeping with 17 men, some at the same time, some old men. No one wants to be here. They tell us they have custody now and our parents can't come get us. I'm ok." Day 5: "I can't take this anymore. I haven't seen a therapist, I haven't been outside, they just make us sit in a room all day doing nothing. This is torture, I'm not even allowed to talk about addiction, this isn't a drug rehab. They don't even have all these activities they claimed, there's no horses, we aren't even allowed to go outside, we have to keep the door open while undressing and 90% of the cc's are men. The other girls said they won't let you take me even if you try, one girls mom has been trying for 5 days. They treat us like we are inmates not clients. This place is nothing like they claimed." Broken, barely able to talk or breath through the crying, I knew my daughter had given it a real chance and they had failed her miserably. She WANTED help. She didn't deserve this. I told her I would drive up and get her. She was convinced they had custody of her and wouldn't let her leave. They told her this. I confronted them about this and the college student intern girl they had in charge said, "well we do have custody, to sign for like activities". BIG DIFFERENCE CHICA! I don't know how many times I tried to get a hold of her "therapist/ point of contact" in that 5 days, but it was enough to paint a really clear picture that "Kari" doesn't have one single ounce of care to give. This was kirkland BTW. Can't wait to get the bill! My insurance isn't going to cover this, because I removed her "against medical advice", which is a joke because they never bothered to get around to doing anything expert, just filling out all their paperwork. I read the reviews and I gave this place a chance. Big mistake. Giving them a chance set us back. There's not many options for under 18. I'm sure I'll be getting a $10k bill from this fake rehab. They straight up lied to me and told me they do substance abuse as well as mental health. I had a dark bad feeling by day 2. It's like the entire vibe changed, like they "got us" and no longer had to put on the happy caring act. I would recommend NOT trusting them. I don't know how they are even getting away with this money scheme. As I was waiting to take my kid out another stressed out looking mom was bringing her kid in! They made sure to seperate us, putting me in a room in the back. I have a feeling this is just what they do: get people to sign and then the truth surfaces and then change the parents $2000 a day, if they figure out it and care about their kid enough to come get them. Otherwise, the kid has to ride out the torture so that insurance will cover it. I watch crime radar, 2 calls to that place in that 5 days, 2 seperate incidents of suicide attempts. I can see why. Works in Newports favor to trick parents and push these kids over the edge.

I was very impressed with Sue. My mom and I went in with limited time and with a desire to deepen…read moreour relationship. Sue was excellent at developing a plan for our sessions and keeping us on track. She is straighforward while still being empathetic and caring. I found her insight to be right on track as well as enlightening and productive. I highly recommend her for anyone seeking counseling.

Sue has really helped me and my husband become betterpeople. She is an excellent counselor. I would…read moredefinitely recommend her for marriage counseling. Sherry

Best psychological therapy I've ever gotten. Brought peace to my life by giving me tools to manage…read moreand overcome anxiety. There is no price one could put on a peaceful mind. Thank you Dr. Gomes.

Amanda is awesome! She couldn't have helped me better considering I've gone through many…read moretherapists. She genuinely helps and cares about her clients. Her office is also beautiful and soothing. I have been with her for a while and it feels like I can tell her absolutely ANYTHING. She's just wonderful.

I really didn't think I'd write a review for this place, but now that I'm suffering from the PTSD…read morethe facility caused, here we are. I admitted myself after a phone conversation guaranteeing they had space and encouraging me to come in to treat very intense suicidal thoughts with intent to act. I was on my last leg, and my motivation was my boyfriend. The intake was great. They answered our questions and explained I would start on a 24-hour observation floor, then move to a room. They said I'd meet with a psychiatrist for medication options and encouraged honesty about suicidal thoughts, noting I was well masked and could lie to leave early, which I eventually did. On the observation floor, they sat me far from the TVs. I noticed they did that with everyone so staff could watch TV. Soon after, another patient was brought in. She threw food everywhere, threatened to kill staff, said she was sent to "kill all white people," then claimed she was white and God. It took far too long for security to respond. When she walked toward me making threats, they let her. I crawled out of my chair and was offered the bathroom for protection. I stayed there about an hour. Afterward, she continued wandering over to threaten me. When they tried to medicate her, she fought them, stripped, and was eventually allowed to lock herself in a room. They offered me hydroxyzine to sleep through it. I took it, but was too afraid to sleep. I stayed awake all night watching her. At one point, I dozed off and woke to her whispering, "I know you're pretending," after they allowed her to walk across the room to me while I slept. After 24 hours, they told me they wanted to send me elsewhere due to lack of space. After everything, I refused and said I'd leave instead. Suddenly, they had space. The voluntary floor had multiple empty rooms. During the six days I was there: no group therapy, no individual therapy (only med management), inconsistent rules about belongings, blankets, and visitors. A patient with lice was admitted and not disclosed, just given a hairnet that wasn't enforced. No outdoor time. Blinds stayed shut. No clear instructions for hygiene; I didn't have underwear for three days and wasn't given hand soap initially. It took four days to decide on medication, and psych visits were brief Telehealth check-ins asking the same questions. On my last night, a nurse I hadn't seen before threw away toiletries other nurses told us to keep, was rude, and treated us like children. I requested a pillow due to pain. She said no. I requested a blanket. I was told no. She took my eye mask and shined a light in my face every 15 minutes, loudly closing the door. Other staff had been careful not to wake us - she was not. She talked loudly at 1am. I couldn't sleep. I went to read, declined more medication, returned to bed, and the noise resumed. For the first time ever, I had homicidal thoughts due to sleep deprivation. I eventually cried myself to sleep, waking every 15 minutes. At shift change, a different nurse was able to do checks without waking me. I asked to leave. I acted fine, lied about my thoughts, and was discharged. While I appreciate the resources they offer to unhoused patients, the care stops there. I actively discourage people from going here. I'm writing this because I had a full-blown panic attack from flashbacks. I have nightmares that I'll be attacked if I sleep. This place is hell.

This place is a joke. My son went there today to get help because the night before he tried to kill…read morehimself. They released him within an hour and told him to come back if he tried again. If anything happens to him I am suing them for the poor care they provided!!

I've had a really positive experience here. They take the time to listen and don't make you feel…read morerushed at all. Everything is explained clearly, and I feel like my concerns are actually taken seriously. It's been a big help for me and I'd definitely recommend to anyone looking for a solid mental health provider.

I've been a patient of Michael Boas for a few years. He was a wonderful practitioner before…read moreSynergy. Now most of your communication goes through his receptionist via text message since they don't like to answer the phone, so communication is visible to the entire front desk, and because Michael rarely replies guy never know who you're communicating with. Michael used to be a quality over quantity provider however now he is the opposite, and $130 for a ten minute medication refill appointment, it's drive-thru drugs. I've referred multiple people to him and I thought I had established a solid professional relationship with this provider who has been prescribing me throughout a very traumatic time in my life but today he made it clear I am just another monthly subscriber, irrelevant and disturbing his back to back appointments. His compassion and empathy I see are a facade and only reserved for certain people at certain times of the day. Do not subscribe.