I believe no one is perfect, but cornerstone is going to try to be. I have had an amazing…read moreprivilege of working closely with one of the owners who isn't afraid to do any work. He would get right in their with his employees and scrub the floor if he needed to. I think that's a true sign of a leader. You don't ask people to do things you wouldn't do. But he's also not afraid to delegate and give directions.

My assc, was with Cornerstone since they were Summit. They kept getting worse and worse. Their…read morecustomer service was beyond horrific. They treated our homeowners disrespectful . Carl, the owner was so full of himself he did nothing but pass the buck and blame everyone else for his companies problems. I tried to give them every chance to fix their issues but they just failed. They couldn't even reserve rooms for meetings. Notices never went out in time. Garage sale notices were never sent out. They would talk bad about homeowners and call them liars to their faces (via email) never apologize. Even when they were flat out WRONG they would weasel their way out of it. In the entire time my company did business with them I never EVEN MET Carl. He would say "ya ill be at your next meeting" and never show up. He never respected any business. He just expected it. Never a thank you. The worse part is, they held our money for ransom and acted as if it was their own. Any time WE would spend OUR MONEY with OUR approval they would accuse us of stealing. When we would see invoices with charges that were outrageous they would question why we would QUESTION their spending of OUR money. Their services arm was ridiculous. Over priced and unprofessional. We started to buy product and do work on our own. Reimbursement took forever, and I asked for charges to paid back to my credit card. RECIEPTS were given for work being done. THEY accused us of stealing. Never mind the entire board was tired of of their costs and felt they were raking us over the coals. All charges we made were legit, approved, and had receipts. The property manager confirmed that they would pay my CC directly to avoid any delay in payment. The final straw was them questioning us in our own buying of holiday decorations and decorating of our community sign. They didn't understand WHY we didn't hire them at nearly 100 dollars an hour to do it? After this credit card issue they decided to cut ties with us, which was fine. The month before the board started searching for a new management company and we were biding our time before we could fire them anyhow. Our relationship was very much strained. We couldn't even trust them to send out a notice for a garage sale and book a room? Nevermind we were being nickeled and dimed for anything they could get their hands on and take weeks for a response to do anything. Violations would go unfollowed up. I have issues going on for years (like torn window screens) that they would never follow up with and then ask us why we had an issue with it? Homeowners are breaking rules and regulations? Disabled cars in the driveways. Nothing done about it. Drug dealer in the neighborhood. Nothing done about it. Work that homeowners were to reimburse us for and they never followed up on it. Signed contracts we never approved, BUT THEY SIGNED THEM ANYWAY. We would go to bid and they always brought the same vendors. EVERY SINGLE TIME. No vendor diversity. Were they getting kick backs? This brings us to the transition. I was promised by Brian (another owner) a smooth transition. They ignored several emails for information. I had to get our attorneys involved inorder to get our information to our new management company. It was a horrible experience. What's worse? Is our AR is a disaster. And guess who they blame for that? The B.o.D. They never own up for anything. It's always everyone else's fault. Never, ever, in the time I was their have they ever said. "We made a mistake, I am sorry" They never ONCE thanked us for our business. Their mantra is pass the buck. I do not understand how they are still in business and I hope people come to realization that they need to go elsewhere. I personally think our association had Stockholm Syndrome. We didn't know what to do. We thought all management companies were like this. We were wrong. Once we started interviewing we found Associa. They have been an absolute GOD SENT. They have busted their humps to make the transition as smooth as possible and are working on YEAR OLD ISSUES and have already solved so many problems we have. We had begged Cornerstone to help us improve our landscaping and they would never listen and leverage their business to get landscaper to listen to us. Within two weeks Associa was already on top of the Landscapers. Cornerstone sat on for YEARS. We had them being proactive fixing collection messes. Putting together resolutions that should have been in place for years. They already in the first month put every single board member thru training. We have online systems in place where we can APPROVE our own invioices and deny ones that are questionable. Online portals for homeowners. We can actually see our own money. Something Cornerstone hated when it came to them pissing our money. I know their will be a rebuttal. Cornerstone will not own up to anything. Pass the buck back. Contact me directly and I will tell you our whole story.

Todd Trawinski and his team provide exceptional services to both tenants and owners in the…read morestewardship of real estate holdings. As a real estate professional myself and a current tenant in a property managed by Platinum I cannot say enough about the professionalism and superior customer service they provide. Property owners who have Platinum on the job can rest easy at night.

From the owner: Managing tenants and your property so you don't have to. Personalized property management, quick…read moreresponse and the ability to take corrective action to handle all your property and tenant needs.

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

June 17, 2025 Re: Review of RowCal Community Manager, Rachel…read moreQuiroz, Arlington Heights, Illinois It is with great pleasure that I am writing this letter of recommendation for Rachel Quiroz, who serves as the Community Manager of Vista Del Lago, Park Ridge, Illinois. Rachel has worked for Vista Del Lago for many years. Our relationship began when Rosen Management was our management company, and Rachel has guided us through the successful transition with RowCal. As the Vista Del Lago secretary and current interim Treasurer, I have had the privilege of working closely with Rachel for several years and can certify her immeasurable worth as an exemplary community manager. Rachel has displayed incredible competence in her role, along with an unshakeable sense of diligence and responsibility. Although our building is a moderate size, it is an older building and requires frequent and sometimes long-term maintenance projects (we currently have multiple vendors on site). Additionally, we just completed a four-year structural renovation project (with multiple contractors), and her organizational skills during the process were invaluable. One of Rachel's core strengths is her strong communication skills. Whether managing owner relationships or communicating with vendors, she displays professionalism along with a pleasant personality that enhances those relationships. Rachel is a tremendous asset to RowCal, and her commitment to doing an exemplary job has been instrumental to the success of our building. Best regards, Dr. Valerie Gruss Vista Del Lago Board Secretary and Interim Treasurer

This management team is terrible. They took over our complex a few months ago and have taken us…read moreright into the gutter. Zero communication, even after multiple follow ups. The new property manager Kathryn Coconato had our 1st meeting on Zoom, rather than in person meetings as Villa Mgt used to do. She was hostile, angry, and offered excuses for the RowCal care team lack of response. This company is the absolute worst.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

Geanine went above and beyond to help me obtain all the required documents for my property closing…read morein a very short time. She was extremely responsive, proactive, and made sure everything was handled quickly and smoothly. It was truly a pleasure working with her, and I really appreciate her dedication and support throughout the process.

Current administration is trying. Very trying. I cannot recommend them and if I could convince…read morethe Board to consider other HOA management companies.

I would highly recommend working with GC Realty. Their team is professional, responsive, and…read moreextremely knowledgeable about the local market. They communicate clearly, follow through on what they promise, and make the entire process smooth and efficient.

In 2 years living in the rental we experienced 3 different management companies and GC was by far…read morethe worst. GC took the majority of our deposit on very petty items. We have never not received our full deposit. After moving out we returned to put out the trash bins and they still said we left trash. While trying to buy a house we asked to rent on a short term. GC wanted another deposit and 2x the rent. As time went by and got closer to the end of our lease they then were willing to work with us. We NEVER were late on rent and kept the place spotless. We were model residents.

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

Tried to move out 1 month earlier. Found replacement. But they tried to charge $200 more a month…read morenew tenants so they didn't move in. After that they tried to sue me (for $2000 plus lawyers fees) for leaving my lease 1 month earlier. Don't do business with them .

I lived at 110 N. Kenilworth Ave. for five (5) years. I loved my apartment. I moved because I moved…read moreout of state. Whenever there was a problem with anything it was taken care of immediately or as soon as possible. The maintenance people were great. In spite of the tenants, they tried their best to keep the building clean and tidy. My only concern was the number of young people moving in and out of the building. I think if there was more of a mix of people there would be a little more stability.

If you are a light sleeper do not move here! Neighbors…read moreblast their music loud enough for you to hear it in your apartment at 6:30am, or later than 8pm even when the property manager supposedly contacts them. Rent it way too high for these tiny apartments and being forced to listen to your neighbors. In response to management's comment below, I wish someone had told me about the music and noise issue before I had moved in, even though I asked Isabelle specifically about it when I toured. I'd love to go to bed right now at 10:30pm but I can't with the bass bumping through the wall.

Honestly overall, I can definitely tell everyone to look somewhere else…read more Management is horrible at communicating between their own and to the tenants. First off, when you first get approved and are able to check out the demo apartment you will probably love it and what not, but that's not what you're getting though. The demo shows the upgraded units however you may not get one as they are occupied.so why show something that isn't even the actual unit one will be getting? When you move in you have a checklist to fill out with any details or damages you may see or find but that's just to let them know about them. When you have an issue, whether is a closet door not closing or jamming you call maintenance but all they do is just literally lift the door and that's it. The issue comes back the same day. Issues "fixed" are not permanent just temporary. Is this what you want? Also the air vents are letting a lot of air escape therefore not flowing properly upstairs. Who installs an air vent right by the entry door?? Of course you're gonna be letting all the cold air out every time the door opens.just terrible planning when they made the units. Additionally you may need a lot of lamps as there is only 3 light fixtures on the whole apartment not including the two bathrooms lights. The closets do have lights but they are not bright and location of lights are bad. On the snowy days, maintenance don't even start plowing until after 8am, most people leave for work earlier than that and the whole parking lot is just an iceberg, I've seen people fall due to the area not getting plowed. Almost as if maintenance wakes up late for work. The headache to just get a response from the office is crazy. 3 girls in the office and only one of them knows her stuff. To summarize everything, FIND A DIFFERENT APARTMENT COMPLEX