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    SYNLawn Kansas City

    5.0 (6 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - SYNLawn Kansas City

    Artificial turf cleaning

    Artificial turf infill application

    SYNLawn Kansas City Photos

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    Mears Lawn & Landscape

    Mears Lawn & Landscape

    (2 reviews)

    Mears Lawn and Landscaping installed an irrigation system at my residence in March 2026…read more Unfortunately, my experience with the irrigation installation and follow-up service was very disappointing. On June 30, 2026, I discovered one of the backyard sprinkler lines had been buried extremely shallow. I sent a picture of the exposed sprinkler line to Mears and spoke with their Irrigation Manager. The Irrigation Manager stated he would come inspect the line on July 1, 2026. However, no one from Mears inspected the line during July 1-3. On July 3, 2026, I spoke with the owner of Mears and explained that I would be hiring another irrigation contractor to evaluate the sprinkler line depth. The owner said he thought that was a good idea. I also informed him that I would be filing a Better Business Bureau complaint. On July 9, 2026, another irrigation contractor inspected the sprinkler line and determined that portions of the line had been installed as shallow as approximately one inch deep and that part of the sprinkler line was resting on a tree root that had not been removed during the installation by Mears. The installation depth of the sprinkler line located by the other contractor was buried inconsistent with published irrigation installation guidance. Industry installation standards commonly recommend approximately 8 inches of cover for residential irrigation lines, and Hunter Industries' installation guidance recommends burying irrigation lines approximately 6-8 inches deep depending on conditions. I received Mears' written response to my BBB complaint on or about July 23, 2026. In that response, Mears stated: "Although another contractor had already been hired, we made one final attempt on July 22 to resolve the matter by offering to inspect and repair the line at no charge." That statement does not match my experience. It doesn't make sense that Mears said they offered to inspect and repair a line at no charge that had been correctly re-buried by another contractor 13 days prior to July 22, 2026. At no time did Mears offer to inspect and repair the line at no charge before or after I hired another contractor. I previously hired Mears for two retaining wall projects, and those projects were completed satisfactorily. Unfortunately, the irrigation installation and the follow-up response to a problem with the depth of a sprinkler line did not meet my expectations. Based on my experience, I would not recommend Mears for irrigation installation work.

    I have used Mears for a few years. I have enjoyed working with them and they have been very helpful…read moreand flexible. This year I requested mulch and weed treatment after over a month of back and forth and no clear response or plan I called them today to get an answer... they can now do my mulch 2 wks from now.

    SYNLawn Kansas City - artificialturf - Updated September 2026

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