A big thank you to J & P Mobile mechanics. They fixed the A/C on our truck 2 months ago and we…read morethought the A/C was messing up recently so J & P came by and picked up the truck, checked the A/C and delivered the truck back to our house. They were very patient and courteous and showed my husband that it was just the setting my husband had set it on. We are so grateful for the way they graciously handled this situation and that they didn't also didn't charge us anything being it was our error.

They diagnosed my truck A/C problem and recommended a course of action which got it cooling again…read more They are very knowledgeable and dependable.

I am giving this a four star only because this is the first time that I come to this establishment…read more The prices were a bit high. The service was awesome. I will see how the quality of the oil works with my truck. Stay tuned!! They did have a lot of good things in their establishment like a car wash and other services. I will definitely come back again if the oil treated my truck good! Shout out to Augie! Thank you for your customer service. It was great!

They did a great job just got my trucks oil change with them. They didn't have the oil in stock so…read morethey ordered it and they received it within a few hours. Will be going back in the future. Luis and one of the girls from the front are awesome!!!

Everyone was extremely courteous and very polite. I needed an oil change and they did amazing !…read moreThey checked tire pressure, refilled all my vehicles needed liquids and in a timely fashion. The owner Scott was a jewel !

I'm not one to write reviews, however. I feel the need to share my experience. I had always heard…read morefrom family and friends about Jiffy Lube's exceptional service and how they were satisfied with their oil changes. I took my boyfriend's car to get an oil change because it is brand new, it was the first time the car was getting an oil change and only has 7,000 miles since it left the dealership. He drives a 2025 Honda HRV Sport. So, we figured it wouldn't be any issue getting it done. We arrived at the shop and were immediately greeted and told the car would be finished in about 15 minutes or less. I even took my own oil and oil filter. We paid and were even upsold on the air filter. (in hindsight, i was stupid for saying yes). However, we wanted the car to be getting excellent care since...its brand new. We left that day and thought it was pretty nice and quick and easy. Two weeks later, we are driving on IH-35 traveling towards laredo when the skid plate that protects the engine from debris from under the car partially falls off and starts immediately scratching up as a result of the friction from the road. At first, I thought it was something we might have hit going through a bump on the road or something that might have caused this. however, upon further inspection it was clear that the technician who did our oil change did not properly secure or replace the pop in fasteners to keep it secure. Instead, it appears that they just bent it and tucked it in with the bumper. Let this serve as a precautionary tale so that if you visit this location you can make sure they don't screw you over for lazy work.

The people are nice and friendly. Took my truck in needing a safety inspection and possible brake…read moreproblem. They did the state inspection in like 15 minutes and told me the truck was ready. I reminded them about the brake inspection and that's where the excuses started. First the mechanic said he would look at it as soon as he got a chance. 10 minutes later he "test drove" it around the parking lot and came back to tell me it would need further inspection. I could tell he was almost trying to discourage me from doing it because he told me how they had to put it on the lift, and how there were a lot of cars ahead of me and how it would probably be better if I brought it back another day. I left but dropping it off at another shop so they can make the money they didn't want. Also when they removed the old inspection sticker, they left the debris all over the dash and floor. No attempt to clean it up. In their defense, I've been there many times before and never had problems.

Today of my appointment, scheduled for 1:00 p.m., I was told the service would take between 1 to 2…read morehours. However, it ended up taking over 5 hours for my vehicle to be attended to. This delay caused significant issues for me, as I had carefully planned my time in order to return to work. Because of this, I lost an hour of work and had to pay for three Uber rides since my truck wasn't ready in the estimated time. Additionally, when I asked about my truck, a woman responded unclearly and unhelpfully, saying that if it wasn't in the front, it must be in the back. My truck was in the back of the building What frustrated me the most was that, even though I had a scheduled appointment, they left my truck for last because they "had work from the previous day." I find this extremely disrespectful and poorly managed. I do not recommend this place, as they don't respect their customers' time or honor scheduled appointments, even if you show up on time.

These people take forever to do anything and they give you shorter ETAs then what they actually…read moreare. I came in for a simple tire fix and they told me it was going to be a 2+ hour wait. But previously, when I first got these tires they gave a 2 hour wait and actually took almost 5 hours! What is this? I see the A"techs" just there walking slowly and mostly staring at each other of at the vehicles, with no sense of urgency. This is unacceptable, the only savings grace for this place is the deals and sales they have in tires. But its almost not worth the money in all honesty. Hire better employees, not just anyone that shows up.

I've been taking my vehicle to the Grease Monkey on International and Loop 20 for years, and I've…read morenever felt as disappointed or upset as I do now. I went in for a simple oil change, and as usual, they asked if I wanted to replace the air filter and cabin filter. Nothing out of the ordinary--until I left. When I opened my glove box to put away my receipt, I was shocked. It looked like someone had been rummaging through it, as if they were searching for money or something to take. I have photos showing exactly how I found it. I called immediately, and the employee told me, "Well ma'am, sometimes they need to open your glove box to get to the cabin filter." I explained that this isn't the first time they've checked my filters, and never--not once--has my glove box been left in that condition. I felt completely violated. Thankfully, I didn't have anything valuable in there, but this experience has made me lose trust. From now on, I'll make sure to remove anything important before taking my car in for service. Just a warning to others--be cautious. I'm extremely upset.

Tint was scratched after getting a basic interior cleaning…read more If you care about keeping your car nice and clean as my husband (with a bit of the tism) does, stay away from this place. We took a trip to Laredo and he immediately wanted to wash the road bugs/dirt off our vehicle. He went in to get an oil change for his truck that comes with a car wash, which he upgraded to a basic interior cleaning. He's pretty particular about keeping his car clean and immediately noticed as he was leaving that the tint on his windows was scratched. Trust that he keeps tabs on exactly what his truck looks like, so this was 100% done here. To be fair, I encouraged him to complain and he said there would be no way to prove it was done there as he didn't have before/after pics, so im not sure what actions would have been taken to correct the damage. So he took the L, but i figured I'd warn others who like to keep their things nice that you might end up having to pay for a new tint job.

Best customer service, clean environment, good value for my old car, will be taking my car for oil…read morechange and inspection.

Very courteous and professional. Old school style when Great service was number #1 on your agenda!…read moreOutstanding job!