The driver was polite and did not overcharge me. He arrived exactly at the time he said he would.read more

The driver said it was 35 dollars to get in the cab when dispatch estimates under 20 and when I…read moresaid that he called me a bitch and drove off

DO NOT USE THIS CAB COMPANY THEY WILL RIP YOU OFF. Took cab…read more406 Anwar from the Grand Ole Opry, was a pleasant trip. Due to the traffic on Broadway we had him top us off a few blocks away. For $45.00, about 1/2 drive. Then we found out my husband left his phone. We called the phone Anwar answered said he had a fair to call back. We did long story short he said he was 10 mins away from where he dropped us off we can meet but it would cost us $40.00. Now do the math he took advantage of the situation. $45.00 for 1/2 then $40.00 for 10min. I had no problem paying for his time but I don't like being taken advantage.

My Granddaughter works on Fort Campbell Blvd. and called yesterday at 11 AM. she was told they…read morewould pick her up at midnight when midnight arrived. No taxi showed up she called it just kept ringing and ringing and ringing my 19 year old Granddaughter was stuck at work with no way home. If I had not gone to get her, she would've been there for the whole night. They normally had called her and canceled the ride if they couldn't get her, but there was no excuse no call. No nothing right now. I'm very mad at this taxicab company. How could you leave a 19-year-old young lady stuck atWork. And not let her know. She needed to find another way home. Needless to say we normally take her to Work and pick her up, but my husband has to be in Nashville tomorrow morning at St. Thomas so we were getting up at 4 AM to leave. Thanks taxi cab company. I don't trust you with anybody

No drivers available ever no matter what time you call them always the same thing no oneread more

I have been riding with Chris since 2017 when I first moved to this town. He is amazing on timely…read moremanor he has respect For all his riders an has great conversations!!! He has been a life saver to us many times.

This guy was a life saver picked me up in a timely manner got me to my very long destination in…read morerecord time. He was very polite and we had great conversation on our 2 1/2 Hr trip. I will definitely use him again and highly recommend his services.

Got in the car with a driver who refused to turn on his meter and then demanded $25 in cash ahead…read moreof time to go 1.5 miles. License plate was 08141. I tried to call the service at the number printed on the side of the cab to ask for help but no one picked up and there was no answering machine. Do not get in the car with this service.

I wasn't just driving behind one of your cabs on my way home and 2 times trash was thrown out of…read morethe window. I honked but the driver did not acknowledge it and kept driving. Littering is against the LAW and I don't appreciate trash being discarded in my neighborhood. After seeing this I would not use this cab company. This was a red mini van driving down Franklin Limestone and turnedright on Billingsgate today about 7:05PM if you can track down the driver for your company.

Our driver was courteous and knowledgeable. We made arrangements for him to pick us up several…read moretimes. He was always early and very helpful

A-1 taxi is our new go-to taxi service…read more Taking frequent international trips necessitates reliable transportation to the airport. We've tried them all in Nashville, but we've finally found the most reliable, punctual, friendly taxi service. The A-1 driver was early, patiently waiting for our family to gather our belongings, alerting us to his presence and giving us all the time we needed. He efficiently navigated morning rush hour and dropped us off at the airport in plenty of time. The van was noticeably in much better condition than other transportation services. Yes, most airport transportation is the same with very little variation, but there is something special about A-1 that has made us customers for life.

We paid ~$200 for a one-way shuttle from the airport with a car seat suitable for a toddler. They…read moreshowed up with one for an infant instead. Amy, the driver, apologized, and within ten minutes, called back saying she could get another seat that's 20 minutes away. After waiting by the curb for an hour for them to get a properly sized seat, it wouldn't secure to their vehicle and the back strap appeared to be shearing off. Absolutely unacceptable from a safety standpoint (and professionally, for that matter). We kindly let them know this wouldn't work and went our separate ways and found other transportation. Amy was also apologetic, but that's where decency ended. Amy then tried to keep payment, justifying that since she had to travel to go get the other car seat, that made it fair even though they didn't render the transportation service. The sole reason they had to go get another car seat (which again wasn't suitable) is because they provided one that was far too small than requested, more than 6kg out of range. (We called them once to confirm this was something they could accommodate, and then again to book it and confirm). While unfortunate, their lack of providing the proper seat we requested/paid for isn't our fault. This is very simple. After traveling for 30 hours, what should've been an easy to and from shuttle ended up being hours wasted sitting outside. Attempting to keep the payment is incredibly dishonest and telling about their operations and character. Disgusting behavior. (not that this really matters to me as I would've done it regardless, but paying $200 for a one-way shuttle and loading your own luggage while the driver just stands there is really something else)

Used twice for going to airport and Gaylord Resort. Clean, newer SUV. Amy is friendly and arrived…read moreon time. Definitely recommend.

If I could give negative 5 stars I would. The manager is just ass nasty and rude as the drivers…read more I'm going to make it my personal pleasure to get them shut down. They would not give a patient a ride from treatment at the cancer center. Cab driver #04

Driver would not take me to my hotel said it was too close…read moreHe told me to take non existent shuttle, it does not run after 10. No one at the airport office for 20 minutes.