I can honestly say during the bidding and tile selection process all went well. I did have to keep waiting to get on the installation schedule but finally I did. I have a tile that has cracked in a corner and needs to be replaced. I have been after Tony for about 4 months now to repair this one tile. I have emailed him with no response and when I speak with him he asks that I keep calling him to remind him as he is very busy. I finally got him to schedule the repair and when I called to get a time frame from from him he never returned my call nor did anyone show up. I have contacted him since with no return call. I guess he is on to new clients and does not warrant his work. read more