4.5 stars. Harbor Freight Tools is a private retail chain that has locations across the U.S. It…read moresells products such as power tools, hand tools, tool boxes, hardware, painting supplies, generators, etcetera.
I visited this particular Harbor Freight Tools store in Ross Township, PA. As I walked around the store, no employee greeted me. I could not find a specific product, so my husband asked the cashier, and she pointed and told us roughly where to walk.
I noticed that Harbor Freight Tools sells many in-house brands that competing retailers do not sell. Their website lists brands such as Bauer, Doyle, Franklin, Hercules, Icon, Pittsburgh, Predator, Vanguard, Warrior, and many others.
I chose four products to purchase. At the checkout counter, the cashier immediately greeted me, scanned my products, signed me up for the store's membership program, processed my payment, and thanked me.
Compared to Home Depot's prices for similar products, my package of sand paper here cost slightly more, my package of screwdrivers cost significantly less, my paint brush cost slightly less, and my gloves cost significantly less. Furthermore, the membership program allowed me to select one free product from a table, and I chose a pair of $2 gloves to receive for free.
I have not yet used all of these products, but they appear to be a good quality. I am not sure yet how they compare to competing retailers' big-name brands, but Harbor Freight Tools's website says that the quality is similar and the prices are lower because they cut out the middleman.
The store's policy allows returns and exchanges within 90 days, and tools have a lifetime warranty.