The facility is great and the manager is nice, but the billing is done by the owner in San Diego. I…read moregave notice in time, and moved out on schedule. I left the unit immaculate. They are still billing me monthly, I have not received my deposit back. It's been months! They are now threatening to put a lien on my stuff. No problem since I removed it months ago.

From the owner: We are a family owned and operated business serving Lake County for over 30 years. We look forward…read moreto serving you!

I'd give them a zero star if was available! Stored ski boat six months here. Old storage units,…read morepoorly maintained. All units need updating! Poor security locks, Gina told us that locks were being updating to more secure, cuz of break ins when we signed contract (never happened)... most alarming is how owner treats his customers! Unprofessional, bully and is threatening. My story mis understanding, mailed my payments to 4655 Lakeshore Blvd. in error, paid the steep late fees and all rent, but felt physically threatened and that my storage unit items or boat was in harm from his encounters with me. Owner is reckless, dangerous and should be reported to the police! Despite being paid up, he evicted me and placed double locks on my unit. Upon my exit, he even drove by like a creepier, when i was removing my boat. This is a dangerous place... do not rent from them! He deserves to go out of business for his conduct and character!

Very friendly. I Bought some items at weekend sale. Got great deal on tools on one of the units…read morethey were selling everything the renter had left behind.

First off, I'd like to say cleanest storage unit i have ever had. And i have had alot with having…read more too move 4 times in last 8 years. Eric, the office manager was very helpful in finding me.Not one, not two, but three storage units.As I needed them. Also a way better value than santa rosa and a lot cleaner. Had the opportunity to meet the owners, glenn and mark, who are both really nice as well.It's a good group so if you need a storage unit, hit them up.

The person I spoke to was very helpful in trying to find me the unit I wanted. He was on the ball…read moreas far as trying to accommodate my request. The units of themselves seem to be a little less likely to get dirt in them. I feel that the units are a little overpriced, but seem to be the going rate. They did call me back several times to see if there was any other way they can help. Great customer service.

Needed a storage unit for an unknown amount of time until a trust is settled. Jill helped me find…read morethe right size and the right price for what I needed. The units are well maintained and clean. What more could you ask. Jill is charming and very personable and professional. Highly recommend this business.

Just had to say thank you Jill for such an easy time renting a storage unit from you. If anyone…read moreever needs a storage unit in Lakeport, Ca. Please get in touch with Jill to help you with all your storage needs. I had a U-Haul truck and dropped off truck at this place and had to store my items and Shoreline Self Storage made it very easy as a one stop storage facility for all my needs. Check them out if you can. Thanks Jill and will see you real soon up there. Two thumbs way up to you and Hank!!

The yard is always very clean. Security camers everywhere…read morefor good protection. People in the office are always easy to deal with.

From the owner: Our business is clean and secure New units multible sizes, security cameras, timed gate entry Paved read more

It has been some years now. But I just noticed how in their ad it says. Secure storage. I just…read moreneeded to rent for 5 days. As I just sold some property and the lady wanted to move in asap. Since I didn't have my truck only a small car. I borrowed one and put all my tools into the unit on back side facing the hill. Got a call from management saying she thinks my unit was broken into but doesn't look like anything taken. Got me thinking , she had no idea what I had in there. So she could no if anything was taken or not. Was night time when got call. Headed up next day from Santa Rosa and upon arrival and opening door. I cried. Over 6,300 on tools taken. Everything gone. Even 2 deep sea poles and my Steelers Jacket my kids got me for father's day some years earlier . Called cops filed report. Then I'm told homeless people live on hill behind Safeway. Probably watched me unload . The i find out no working camera and the gate was broken. It was like they didn't care. Never once did i hear ( we're sorry ) what was said was this sucks. Then she wanted me to clean it out. They left boxes of crap in there. None of mine. And im to clean it. Lol. Bu the way. They didn't cut the lock. Couldn't. They cut the sliding handle around the clock. Would like my jacket back.

11th street mini storage is a locally run, secure, convenient storage facility. With a helpful…read morestaff and great prices.