It's our tradition to find a local ice cream shop after Ohana camping concluded. We left…read moreConconully State Park in 104 degree weather and headed to Dairy Queen in Omak. Our families convoyed and decided to enjoy our frozen treat under the shady tree in the strip mall parking lot. CLICK! BEEP BEEP! Trunk door auto locks with keys still inside!!! We call our insurance company to send out a tow technician to unlock our van. Fast forward 2 1/2 hours...yes took them that long to release authorization and ok for RANDY's Towing to arrive. 20 minutes later the alarm goes off and cheers from the Ohana congratulate TYLER (Randy's tow technician/lock guru) on completing the job. As we await the bill Tyler proceeds to explain the company's motto and how the insurance company took that long to release authorization. Moreover Tyler states that they don't treat their customers like that so service was FREE!!! Great customer service, professionalism, & stellar work ethic, RANDY'S Towing and TYLER deserves 5 out of 5 stars! So if you ever need car repair, roadside assistance, or car parts - visit RANDY's Towing and/or ask for TYLER. You're in great hands with these folks.

A BIG shout out to Tyler who was able to unlock my car for me! I accidentally locked my keys in my…read moretrunk yesterday and initially called Roadside Assistance through my insurance. I waited for over 2 hours to get a response and get someone dispatched to help me out in the 100 degree weather. For some reason there was a hurdle for my insurance company to make a payment which prevented Tyler to make it out to me. After almost 2.5 hours of being locked out of my car, I finally reached out to him directly and he was able to come out and help me within 5 minutes. And out of the kindness of his heart, he waived the fee. My family and friends who waited with me, were able to make the 4.5 hour drive back to Seattle. A HUGE thank you to you Tyler!

Great service. I was stranded in the Omak area and I called for a tow, the owner showed up in a…read moretimely manner and got me there.

From the owner: We are Okanogan County's most reliable and affordable towing service. Call us day or night for a…read moretow done right!

We had our truck serviced at Anthony's Auto Repair for an Intoxalock removal. Coordinating the…read moreservice time was done through email rather than phone as he is a busy guy! When a family emergency didn't allow him to be on site at the scheduled time of service he gave us a discounted rate. I highly recommend Anthony's Auto Repair!

I am shocked to see only one prior review. Kevin and his crew were fantastic! I can only guess the…read morepeople living in Omak don't want others to know about this shop, even though it seems everyone there already does. We were visiting family in Omak, and our starter went out on a snowy evening. We went back into the place we were trying to leave, and asked one of the patrons where he's suggest for repairs. Without hesitation, he said "definitely, Fletcher"s." Two others overheard him, and agreed quickly and enthusiastically. So come morning, I took our car in. I entered hesitantly, and noticed they looked really busy. I figured we'd be at the end of a long line. But Kevin Fletcher had a guy on it in minutes, discussed alternative sources and warranties, and had us out on the road in about two hours. For quite a bit less than what we expected to pay. Oh, and it was Christmas Eve. I would never have believed that a car problem could be a pleasant experience, but this is about as close to that as you can get.

Called all week to talk to Kevin about my 05 Yukon XL engine potential rebuild. First talked to a…read moremechanic on Monday. Said Kevin is out for a day or two. And to call back if you don't hear from him. Called back on Wednesday. Woman took my same info. Called back on Thursday, again same woman took my message and said he was in Mazama working on a vehicle. I said I'm literally in Mazama as we speak. Probably could have been very easy for "Kevin" to stop by for 5-10 minutes. Here it is Friday 3/27/26 at 7:00 pm. No follow up. But contacting Fletchers came as a referral from a reputable Twisp shop. Not impressed with their follow up. Especially as I called 3 out of 5 days during the week. And no call back.

We had car trouble in the evening and were assisted by Stormin Towing. They showed up quickly and…read moremade a stressful situation so much easier. Not only did they tow our car to the repair shop, but they also gave us a ride to a nearby motel--we really appreciated it. Everything went smoothly. Highly recommend if you ever need a tow in the area.

My new Jeep had an engine problem/recall that needed immediate repair two days before I was…read morescheduled to drive 1000+ miles for the holidays. Stormin made sure to get to my vehicle to the dealership asap, even in the busy winter weather conditions. We had a little problem arise from the tow but he was sure to make it right! Thank you Norm and Stormin Towing. You helped me make it to my family for Christmas!

I took{TOWED} my 93 ford ranger to this place.APRIL 2025.It wouldnt start..when i got there it…read morestarted right up but left it there for a few days and it started right up each day..when i went to pick it up it again IT wouldnt start so i again left it for a few more days again and all was good and started each time. On the next time to pick up it wouldnt start and threw out a check engine light code..The code said computer issues so they replaced computer and truck starts and runs perfect.And its now August 2025..This place is good and patient..Friendly and the costs are reasonable..I am happy with their service..Also had the brakes done on our car there..No issues..

The best place to get a alignment and a brake job. They have been in business for years and they…read moretake pride in doing it right the first time.