Came in for 25k prepaid service & had a tire puncture 2 days prior that I temporarily fixed with a…read morecan of run flat. I told the service guy & manager about it & they said run flat damages the tire making repairs impossible. They refused to even remove the tire & inspect it. They didn't even have the off-road tires to try & upsell me, but just said it was unfixable. The service manager told me he is a "tire guy" & this was an impossible repair. Also, the prepaid service, this time, didn't include an oil change. So I paid extra for the oil change so I wouldn't go 10k miles between services. GM wasn't there, but the useless sales manager was no help, so I took it to Arevalo's Tires who easily fixed it. NGA Toyota has a slew of employees wandering around the showroom doing nothing for the 2 1/2 hours I was waiting around. Looked more like a welfare office than a viable business. I won't be returning. You should avoid it as well.

Well I bought a 2015 Venza a year ago and the day after I had car , the steering wheel shakes so…read morebad when braking . Dealership had to have known this issue. Just amazes me a $6 rubber part couldn't have been taken care of in order to sell someone a good quality car before leaving the lot . It just makes me wonder how often this is done . So $6 part has cost them a repeat customer. So just so aggravated at the careless attitude to have a happy customer .

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

I would consider exploring other options…read more Upon having our transmission rebuilt and rear main seal replaced by Gears we had an immediate oil leak from rear main seal (approximately 1 quart every 2 hours). Gears Transmission indicated they were not obligated to warranty rear main seal leak (in which they replaced). After 4 weeks of constant calls, broken promises to remedy, paying for repairs out of my pocket and pursuing legal action for reimbursement I finally received reimbursement for warranty work. To make matters worse, a broken bolt was discovered from seal install, meaning they broke a bolt and attempted to hide during installation. In addition, a loose bolt in transmission bell housing was also found. During transmission repair and warranty claim, Gears was horrible about providing updates; they only called/ returned our calls two times over this 9-week process. Granted, we travelled cross country day after receiving truck with rebuilt transmission and Gears had to use another shop to perform warranty repairs; however we had to take truck to 2 different shops of their choice so they could obtain multiple quotes and we ended up paying for repairs out of pocket after they reneged on paying their bill to vendor of their choice. Only after beginning legal proceedings did I receive reimbursement for main seal replacement.

Great communicators and very willing to work with customers to get the job done quickly.read more

Excellent service and communication! Chad and Brittany were extremely transparent and up front…read moreabout all of the work that was completed on my vehicle. I would not hesitate to refer them in the future, and will absolutely be a repeat customer.

The water pump in my 2014 E350 Ford van went bad a few miles before the Dalton exit on 75. This was…read moreat 12:30 AM on a Friday. I was traveling from Florida to Illinois and was in a tight spot. Called Tates first thing Friday morning, managed to limp my vehicle to them. They had me fixed up by 4:30 PM that same day for under $500. They could have really stuck it to me knowing the predicament that I was in, but they were nothing but courteous and professional, and most of all fair priced! Highly recommend.

Very nice people and the highest quality fuel available in the area. I'll drive here every time I…read morewant 93 octane 100% gas in my truck.

They are Good honest and fair people. They do a great job. They've kept me informed. Awesomeread more

We cancelled the work as the part never arrived. We asked for the refund for the part and are still…read morewaiting.

They worked on issue, on my RDX, as promised........the office, as a whole, very…read morewelcoming.....highly recommended

Everyone at Fairs was friendly and helpful. I was kept in the loop for every action that needed to…read morebe performed. The ladies in the office were great and the mechanics were top notch. They were very professional and quick. To top it off their prices were very reasonable. They will be my mechanics from now on.

Way overpriced, could have bought three pitman arms (same brand and part number) for that which he…read morecharged me for one. The mechanic/owner also put a dent in my driver's door, no doubt when he opened it in tight quarters, when putting truck on the car lift. The truck needed washed and it was easy to see the damage had just been done, the paint being scraped off down to bare metal, which was clean. From my experience, the following words describe Doyle's alignment: Overpriced, careless, unprofessional, and unfriendly. Avoid this place!

Absolutely horrible customer service! I called and he lectured me on not knowing something (I am…read morenot a mechanic). When I asked questions he said I was acting as if he was a liar. Then he went into how he had been a mechanic for 30 years. It was all so mean! I would never give my money to someone who treats customers that way.

North Georgia has been servicing my vehicles for15 yrs. I have always been well pleased with the…read morework and everyone there goes out of their way to make sure you are satisfied with the service. They are honest and trustworthy I wouldn't go anywhere else.

Super friendly with great customer service!! Fast efficient and knowledge. Service was…read morepersonalized.