I actually left a review years ago with how happy I was with this vet, but I've had to switch vets…read more Pet Degree does not pick up the phone - making this a tough vet to deal with when you have an emergency. After trying for a couple of hours, I reached out to another vet and they answered my call and got me set up within a few minutes.

I want to briefly acknowledge that we once had very positive experiences at this clinic. When Dani…read morewas on staff, Pet Degree provided compassionate end-of-life care for our dog Max and life-saving emergency care for Bugsy years earlier. Because of that history, I trusted this practice deeply. That trust is why what followed with Bugsy has been so devastating. Bugsy's decline began when he started bleeding from his left nostril during a walk. From that point on, his condition progressively worsened. At his first visit, he was treated for a tick bite that had occurred seven years earlier, despite bloodwork showing all negative results. As symptoms persisted, my concern and panic grew. Over the following months, Pet Degree performed diagnostics, including bloodwork, a swab, and X-rays. Those X-rays showed concerning findings, including a mass consistent with a tumor, bone loss, and a tooth positioned within the nasal cavity. However, these results were not fully acknowledged, confirmed, or acted upon at the time in a way that reflected their seriousness. It was only later, after continuing to seek help and ultimately reaching a fourth veterinarian and specialist, that those same findings were clearly identified, confirmed, and explained to us. I was then told that, based on Bugsy's symptoms and the imaging already performed, a scope should have been done from the beginning. Instead, we continued down a path of additional medications and delays. During this time, Bugsy underwent dental treatment and surgery that later specialists indicated were unnecessary and ultimately accelerated his decline, shortening the time we had left with him. (Not by Pet Degree but it led us here.) The prolonged delays, repeated visits, and misdirected treatments caused significant financial strain that could have been avoided. After five months of mounting expenses, our funds were depleted and I was forced to start a fundraiser simply to continue trying to get Bugsy help. Communication during this period was deeply lacking. Emails went unanswered and calls were not returned. At one point, I was told I could return medications when I received my order to Pet Degree, which another veterinarian later confirmed in writing is not allowed for safety and liability reasons. In that moment, compassion felt absent, again. Pricing transparency was also concerning. While I understand veterinary markups, I was charged $53 for a single box of Yunnan Baiyao, a supplement available directly from the manufacturer for about $49 for five boxes, when I was told I could not purchase it from them directly but I did. Most difficult of all, Pet Degree has never reached out to check on Bugsy and does not know he passed away. There was no follow-up or acknowledgment despite our long history with the practice. This review is not written out of anger, but out of grief and responsibility. Bugsy deserved timely interpretation of testing, clear communication, and compassion. I hope sharing this helps other families make informed decisions.

This place saved my dog and my sanity. My dog went from over 100 days in a shelter to a rescue that…read moreheavily sedated him. When I got him he was biting and wild.I was in a very bad spot. I called multiple training programs and this was the place that felt like it would be the best fit. They were super professional. Jay even called and talked me through things while i was waiting for our training to start. We did 8 lessons and he is a different dog now. No more biting or destroying things. He walks like a dream on a leash . He is happy confident puppy and my household is at peace. Jay was an awesome trainer.

I cannot thank Jay and K9 Connection enough. When my German Shepherd rescue got out of hand, it…read morereally worried me, and I lost a lot of sleep over it. I am as attached to him as he is to me, but I could not let him place us in jeopardy just because he (or I) might lose control of a situation. I did not know really what to expect when I brought him in, and I figured he would be a tough case. At the end of it I got my buddy back, for which I am grateful.

It's that time of year where my baby needs a professional bath. I come here because my little Lucy…read moreis timid and trusts Danielle. Pampered Paws costs are consistent with todays market. I like to make my appointment via her website - fast and easy. You can count on her timeframe for being done as stated. I will continue to be a loyal customer.

Danielle was great!! I will definitely be bringing Yogi back again. She did a great haircut on…read moreYogi. It was our first time with her and she made the process very easy. I highly recommend you check her out.

Sit Means Sit is the best place to take your dog if they are reactive, a puppy, or you just want…read moremore control, which makes for a happier house. Tom, the owner and trainer is incredibly knowledgeable and a great teacher, for both dog and human. Best decision we ever made!!

We took our 3 year old German Shepherd to Tom for 6 weeks due to some behavioral problems at home…read more We had done prior training when he was a puppy so we weren't starting completely from scratch, but he definitely needed some more guidance and we needed new tools and strategies. The transformation we saw after just a couple weeks was astounding, and using the e-collar has been a total game changer for us. Tom was also nothing but professional and friendly with us. He heard every problem we presented as something we wanted to improve and quickly offered solutions and worked with us to understand how to navigate them. We cannot recommend Tom and SMS enough!!

Sergeant Sniffer's is Dash's favorite place for living his best life! The playful socialization…read morewith the other dogs & love from all the staff makes him so excited to go. All we have to say is "doggie daycare" and his ears perk up, and hurries right to the door. He goes just 2 days a week & always has the best time. Whether he goes for a full or half day he is happy and ready for a good nap! We highly recommend Sergeant Sniffers! Dog and dog family approved!

Absolutely love Sargent Sniffers. I took 9 year old Jasmine to Day Care and she did great and was…read morehappy to go back. She'd be having issues after the pandemic isolation, the wonderful staff worked with her, and now she LOVES it. I know she's safe and in good hands. Thank you Sargent Sniffers staff. She now goes there for grooming, reasonably priced and comes out looking good!

I cannot say enough good about this place! I've been waiting to post my review until I completed my…read moreclass here and now I can firmly say that this place is fantastic! The Family Companion actually holds classes at multiple locations across Western New York, and the class I took was at their location on Southwestern Blvd. Their classes are all generally 8 weeks in length and they offer puppy training classes, senior dog training, the family companion class, graduate companion as well as others like therapy and an agility fun course. My dog and I did the family companion class with Kim Sauer. There were a total of 9 dogs in the class so it wasn't overcrowded which was great for my dog, who has some anxiety issues among other dogs/strangers. The instructor was incredibly patient, knowledgable and friendly. If anyone had a question or issues with anything, she took the time to assist and explain things adequately. I can't wait to get into our next class here and would highly recommend this facility to those looking for a good place to train their dog. They're also very reasonably priced which is a definite bonus!

I have a one and a half year old dachshund mix that I rescued. He is so scared of people and dogs…read moreand needed socialization desperately. I took him to this class with 6 other dogs and their owners and initially he was shaking and panting and yawning and would not even take a treat or look at me during the first session. Marcia was so patient and encouraging and you could tell she really cared. After the course my dog was completely paying attention to me, not shaking, panting, or yawning. He learned most of the common commands when he didn't know any to begin with. Such a great class for such a reasonable price!

We've been taking our dogs to Camp Bow Wow for over a year now and they absolutely love it! The…read morestaff are all wonderful and super helpful. Somehow the groomers are always able to get my dog's nails trimmed but it is an absolute struggle at home (they even put up a fight with nail trims at the vet).

My Thank You Thursday is going out to Camp Bow Wow West Seneca!…read more My family got a puppy over the summer, a golden retriever named Henry! He's a ball of energy and we were looking for the perfect place for him to play and socialize with other dogs. Camp Bow Wow is that place! Every day when we wake Henry up he cries and goes for his leash, we know it's because he wants to go play with his friends at Camp Bow Wow The camp counselors are so kind and attentive to all of the dogs they have at the center for the day. Every day they do a different activity with the dogs like bubbles, tunnels, squeaky sounds, etc. It's cute to know that they have different things planned for them each day. I also love Camp Bow Wow because they have live web cams so you can watch your pup play throughout the day. It makes long days at work a little more tolerable because I can watch Henry play with his friends! I can't speak highly enough about Camp Bow Wow. Amazing staff and wonderful conditions for the dogs to play and relax in. Thank you Camp Bow Wow for being so awesome and for loving Henry so much!

Not to long ago we got a 4 month old Beagle mix and to be honest, I was terrified. I have never…read moreowned a dog before and I didn't want to have one of those terrible dogs that jumped all over people and didn't listen. That is where Karen came in. I made arrangements for classes, before Abby had been with us for a full day. Unfortunately due to some unforeseen circumstances, we couldn't attend the classes as we had originally planned. Instead I talked with Karen and we were able to have her come to our house once a week to help us with training. We are on week 3 now and I have to say I notice a huge difference in Abby's behavior. Karen has taken the time to learn what we want out of our class and to educate us on what she expects from us. Her approach has made me more confident in how I deal with our puppy and also how confident Abby is with me. In 3 weeks(1 purely informational/introduction) we have learned the right way to get Abby's attention(look), sit, lay down and proper greeting of guests. She also answered what seems like a million questions I had about everything from walking on a leash, to house breaking and choosing the right type of food. In addition to classes, Karen also runs puppy playdates, barn hunts and other dog friendly events. I look forward to our remaining 4 weeks with Karen and will probably take more of her advanced classes as our schedule allows and Abby is able. I would recommend Karen to anyone who asks.

See my husband Tim C's review if you'd like our puppy story, I will jump right in to the fun!…read moreTraining with Karen began shortly after bringing Abby to her forever home. Karen, in lack of a formal group for "class" visited our home for weekly training sessions. Abby has been very bright and responsive to her positive reinforcement training with Karen! In addition to our solo time with Karen, we have spent time adventuring to the formal training center for a barn hunt, joined a few friends for a puppy social and are looking forward to the possibility of beginning agility training soon! I must note in addition to her fabulous knowledge and skill set with all of the dogs she has interacted with, Karen did not hesitate to also help us through our first scary moment when the adults were away and the puppy broke in to her latched puppy tub, eating a great deal of food and becoming ill. Karen contacted a vet friend, worked with us and the vet through the process of elimination to determine the best next steps and offered to remain available by phone if Abby's health became even further concerning. Karen has an abundance of knowledge and understands owners and their furry friends will find their niche together, she just wants to provide tools to help make things more comfortable for everyone in the house. I look forward to continuing to work and play with Karen (sounds terrible but I'm going with it!), and will definitely always recommend her to friends, family and Yelpers!

My daughter lives in Buffalo and takes her dog there. I have been there a few times to take her…read moredog or pick him up! The people are always pleasant and friendly. Definitely recommend!

Great doggie day care, all the employees are fantastic, our dogs love going! They have grooming…read moreand training classes also.

We love Supernova Dogs! We tried a few training facilities in the north towns with our dog and…read moreSupernova was our favorite. We were lucky enough to take obedience classes, fun workshops, and the "University" day school (combo of personalized training & doggy playtime/daycare) with our golden retriever, Midas. All the instructors and assistants are fantastic! Supernova has a gorgeous facility and all instruction is based on positive reinforcement and helping your dog to make good choices. They do an excellent job explaining what each baby step is meant to solidify--so that you as a human aren't tempted to skip a step and then wonder why your dog hasn't consistently followed through with their obedience skills. Classes are usually small (and/or have assistants to help) so that your dog gets 1-on-1 time to help with any issues you're working through. While training and practice is a lifetime thing, we have noticed impressive success with Midas' training and get compliments on his behavior considering his young age. We could not have done that without the help of Noelle, Kim, and the rest of the Supernova team.

From the owner: At Supernova Dogs, we focus on developing cooperative relationships between humans and dogs to…read moreachieve mutually beneficial results. From puppy class and basic obedience to sport training, we provide dogs with the opportunity to learn by encouraging them to make good choices through the use of positive reinforcement. Our mission is to provide our students with the training techniques to create trusting partnerships when their dogs.