Victoria, Mallory, Bre and all the staff are simply amazing. They are so kind and genuinely love…read moredogs. Our pup (who was a Velcro dog with me at first) loves going to daycare and has become a much happier, confident, and sociable dog since he's started. Even his nap habits improved! The drop off and pick up at the front are so convenient, the hours are great, and our pup is well taken care of. You can tell he gets lots of love there! I'm so grateful for A Joyful Dog. I don't think we could manage our pup without them. Thank you

We were so anxious to board our special needs dog who prior to us adopting her, was at the city of…read morebuffalo animal shelter for a month. We worried the situation would be too similar and make her panic, triggering her medical issues. The staff at Joyful Dog was patient, kind, and empathetic. It was clear from our thorough conversation before booking that our pup would be in great care. They were understanding of our anxiousness at drop off, and gave us so much info at pickup regarding how she did during her stay (including a very cute report card!) We were so happy with our test boarding at Joyful Dog and feel assured and far less stressed about her next boarding, which will be for a longer stay. They are clearly genuine dog lovers, and great at dealing with us anxious dog parents as well!

HORRIBLE, HORRIBLE place to bring your fur baby!! They lie, they tell you that your dogs get five…read morewalks a day while boarding, but fail to tell you they actually DO NOT! Think about it. If they have fifty dogs there like I was told they did, it would take more than five hours to walk all those dogs. I watched on the cameras as one of the staff put what looked like a lasso around my puppies neck as he hid in the corner apparently afraid of her, and she dragged him across the suite to the door where along with my other puppy not so scared, went for a supposed walk which lasted literally TWO/THREE minutes! Yes MINUTES!! I was shocked, I called three times to just get the voice mail after I witnessed this. Then I left a message for return call extremely upset. I did speak to the employee that apologized for her actions, and gave an excuse that was a lie, because I know my puppies. How do dogs pee and poop if it takes longer than three minutes to walk to the back of the building to the outside? Then they want to charge you EXTRA, for accidents in their suite. Well no wonder they're having bowel movements and peeing all over, they're NOT getting enough time , if ANY at all to do their duty. I then spoke with the owner who had the nerve to tell me that maybe I got the time wrong that maybe it was actually longer, and totally disregarded the lasso, and dragging my puppy when I said " YOUR employee admitted it to me and identified herself, and also tried to justify why she did that. Another employee also witnessed it , and said it was NOT okay, that you do not pull a puppy/dog if they refuse. You attempt to show them it's okay, and help them feel comfortable with you it was also very nice outside, and that she offered to take all four of my puppies outside, but was told only two could go with her. Emily (the owner) said she would speak to Hannah (the staff member that told me her name and apologized for her actions) then get back to me. Well, that didn't happen! NOT surprised! I then asked Emily to review her cameras, I gave her the time frame when when it happened within minutes on the hour, when Emily said " iIt's LIVE footage, I can't review the past! " WHAT?" I thought? What if she had to go to court and show proof on the cameras that we pay extra for, she can't produce evidence... ?? BULLSHIT!! Emily also likes to try and charge for the accidents the puppies/dogs have in their suite/pen, which is a result of them not getting walked long enough, or AT ALL.. and make it like it's the dog that's the problem, not her POORLY run business. The communication is also extremely poor. You tell one employee something, and the next minute another employee is doing the complete opposite. I never said to separate my dogs during feedings yet they take my smallest girl dog and put her away( I don't know where) from my other dogs to feed her. Now my smallest dog is NOT afraid of my three other small dogs, if anything they're afraid of her! She's a tough little 5lb Yorkie! I questioned why she was gone for over an hour when they said she was eating separately from the others. I asked why? I was told it was as per my request. NOT!! I never told them that. They still after I said " no longer" separated her and fed her elsewhere. Also they took a water bowl out of the suite at approx 5:40 pm and never gave my four small dogs water until 8:05pm. That was after they ate dry food for dinner and supposedly went for a 15 minute walk that I can't prove. Now everyone knows that dogs go right for their water dish after a walk and also while eating dry food, yet NO WATER! I made three phone calls, and just got the voice mail. Then I called my daughter and told her I was calling the police, that my dogs don't have ANY water, and it's been two and a half hours. I also called the Angola number unaware it was another boarding place that Emily ran. Emily called me from that place earlier in the morning when I had concerns that needed addressing ASAP thinking it was her cell, that I could hopefully get ahold of her to get her staff to give my puppies some WATER! I then noticed on the camera that a lady was bringing in water, at 8:05 pm! They were all trying to get their little heads in that bowl as if they hadn't had water all day. We had to ask for a second bowl as there are four small dogs in there. Too many things went wrong without ANY accountability! The owner "EMILY " had excuses for EVERYTHING! I now understand why! why this place has OY 2 1/2 stars...

I had been a long time customer here. At my most recent reservation, I was informed that I would…read morenot be provided the camera access that was already part of my reservation. Instead, I was told that I would need to pay for an upcharge in order to receive it. After haggling with the service representative for over an hour, they refused to provide a complimentary upgrade, or a discount due to the lack of a camera. When I cancelled, they refused to return my deposit, even though it was their fault that the reservation was not honored. They have no problem breaking the terms of a reservation, but somehow believe that their terms of service still apply when they break a contract. After several days of back & forth with the representative, and then the owner, I initiated a chargeback with my CC. In spite of their own fault in the entire episode, the owner had the audacity to contest the dispute. After being a loyal customer for several years, they're willing to just throw that away for $50. Absolutely shameful.

Amy was great! She even sent me pictures so I could see that Coco was doing just fine!! I will…read moredefinitely use her again!!

I can't say enough about Amy's B&B! Her love of animals is clearly apparent and my mini doodle…read moreSimba comes home clean and happy and exhausted from all the fun and exercise he gets while at Amy's. I get texts with pics and even videos showing me what my pup is up to.....usually playing with other dogs or going for a walk or getting some cuddle love. I think Simba likes Amy's more than home.....he is scrambling to get out of the car as soon as we turn onto her street! Oh....did I mention that you get a "report card" of how your pet did while at Amy's. My Simba got an A+ on his last stay....that's my boy!

I love Camp Bow Wow and so does my dog! This is the very first boarding center we have ever used…read morethat doesn't smell like "dog" or dog waste when you walk in - it actually smells pleasant! Camp Bow Wow is so clean it's unbelievable, I am extremely happy with everything about Camp Bow Wow and so is my dog! The staff is extremely friendly and they know every dog by name. This place fills up very quickly during the summer vacation time and during the holidays, so book your interview for the first time early and book your dog sitting reservation early. My dog is so happy and eager to come here. He wags his tail and gets really excited so I know that it's a great place! He loves playing with the other dogs! And I love that I can watch my dog play in the yard on the camera and also watch him in his kennel! Overall, I would never put my dog in any other kennel than Camp Bow Wow! I would give the whole Camp Bow Wow team 10 stars if I could! Great job Camp Bow Wow !!!

I called to have my 2 dogs boarded 3 weeks from now for a total of 3 days. The person that answered…read morehad zero interest in taking my phone call and just abruptly stated, "That's not enough time." 3 weeks is not enough time to complete the interview and board the dogs? Poor customer service skills and they, clearly, didn't want my business. Go to Rivers Edge in Youngstown - they actually care about your dog and your business!!! No surprise Camp Bow Wow has their google reviews turned off!!

We lost our precious boy on Wednesday. From start to finish they offered love and compassion. Dr…read moreMiska sat on the floor with us, crying, and hugging us as he so quickly passed. Thank you for being there for the last 9 years and for all the dogs you helped us with.

Long-time client. Lost my cat today. Read this before you need them in a crisis…read more We've trusted Brighton-Eggert with a dog and three cats for years. The doctors are genuinely excellent -- no complaints there. But when my cat was actively dying and I desperately needed an appointment, they had nothing and sent me to urgent care or emergency care. The urgent care vet was limited in what he could do without my cat's full medical history and test results. Only Brighton-Eggert had it. Comprehensive blood work for the last few years, every 4-6 months. And also the result of the echocardiogram. When your fur baby is dying, you need compassion -- and that's exactly what was missing. A truly compassionate practice shows up for you in the worst moments. This wasn't that. The problems don't stop there. They've also stopped sending prescriptions to third-party pharmacies, a move that forces you to use their in-house pharmacy. They're not in the business of putting your pet first; they're in the business of protecting their revenue streams. Other reviews tell the same story: great vets, but a lack of compassion when you truly need them. If your pet is healthy, they're fine. But if you're facing a crisis, you may find that the compassion and continuity of care you're paying premium prices for simply isn't there. Premium pricing should come with premium support, at least compassionate support, when it matters most. It didn't for us. The doctors are genuinely excellent. But management has lost its way. Read the owner's responses to negative reviews and judge for yourself. We gave them our loyalty and our money without hesitation. What we needed in return was compassion. We didn't get it.

Schnney has been coming into my home and taking care of my two senior dogs needs for some time…read morenow...she is so kind, gentle and loving towards my pets I could not ask for anything more...she is very knowledgeable and listens to what I want done...she creates a stress free environment for all of us... I would highly recommend her...I am so blessed to have met her...

From the owner: Convenient, Stress-Free Pet Care at Your Door…read more Looking for professional, in-home pet care in Buffalo? Purrfect Paws Mobile Pet Care LLC offers basic hygiene services and reliable pet sitting to keep your furry friends happy and comfortable—all in the convenience of their home. As a Licensed Veterinary Technician, Fear Free Certified, and CPR Certified professional, I provide safe, compassionate, and stress-free care tailored to your pet’s needs. Services Offered: • Basic Hygiene Care: Nail trims, anal gland expression, and sanitary trims • Pet Sitting & Drop-In Visits: Reliable care while you’re away • Wedding Pet Transport: Let your pet be part of your special day Serving Buffalo, Kenmore, North Tonawanda, Amherst & Cheektowaga Providing trusted, stress-free pet care—book today.

They took care of my dog this past weekend. She did great. I would recommend this place in a sec…read more Staff great and clean.

The owner was extremely rude she wanted to evaluate my husky to see if she was capable to be…read moreboarded there during my trip and she told me that my husky was going to be a problem and acted like my dog had rabies or something

We have been coming here with our dogs for almost 10 years and I realized I have never reviewed it!…read more So after a recent get-away, I knew it was time to give them the props they deserve. This place is FANTASTIC for dogs in either Doggy Day Care or for Boarding cats and dogs. Our dogs have seemed to love being boarded here and the staff is SUPER! Very patient with questions knowing we are turning over our fur babies to them for days at a time. They have an active Facebook page and often post pics and videos of dogs in the kennel or day care so their owners know they are doing ok. You can also call them to inquire about your pet anytime! This place also trains police/Border Patrol K9 dogs, so you know they are great animal handlers. They get very busy during large holidays, so I recommend calling at least a month in advance if you need them for Thanksgiving/Christmas. They have a five day minimum stay at these times, too. Finally, when you pick up your pet, they give you a report card so you know how they did while you were away. So sweet! They are reasonably priced and I highly recommend them. Tip: schedule your animal to be groomed on the day of pickup so they are fresh and fluffy for you, often with a complimentary bandanna!

Always so friendly and I feel confident in my dog's care here. I trust this Kennel to do the best…read morefor my dog.

We took our dog to Buffalo Barks while we were traveling. Because they allow the dogs to interact…read morewith one another, and because they don't monitor what is going on, our dog was attacked by another dog and killed. I found out after that happened to another friend of ours, where their dog was attacked but survived. And just today I found out that it happened again to someone else's dog. If you care about your dog, do not take them to Buffalo Barks.

This place might be 5 minutes away from my apartment, but I would rather take my money and spend it…read moreelsewhere. During our January session, my pup's cut was awful. His fur was uneven, his face was stinky, and he was absolutely terrified in the car. I knew it was too good to be true when Buffalo Barks called me half an hour later telling me he was ready to be picked up after I dropped him off. I've been to multiple grooming salons where it takes at least 90+ minutes. That was my first bad experience. Second bad experience: I had made a grooming appointment on Friday March 6th. I show up and the guy tells me that he "called me and left a voicemail" stating that the groomer was out sick. I didn't receive a voicemail and rescheduled for Sunday March 15th. I showed up at 3:30pm which was our scheduled appointment and the place was closed. I called them the next day on Monday March 16th and the guy told me, "Yeah, we closed at 3pm yesterday because no one else was coming in." I literally saw this guy write my name down in his calendar. They obviously didn't thoroughly check their calendar. I rescheduled for that Thursday March 18th only for him to call me back and cancel my appointment TWICE. I eventually just let them pick a time for Thursday because I needed my pup cut ASAP. Mind you, he was supposed to get his hair cut on 3/6 and he was scheduled to go on 3/19- almost 2 whole weeks later. My dog is a shih tzu and his fur grows fast! I have no clue what happened to this place. I had a great experience the first few times I took my pup there. I ended up scheduling a grooming appointment at Dog Days of Buffalo where they took my pup the next day. I called Buffalo Barks to cancel my appointment and they had the audacity to ask me if I wanted to reschedule. I told them no thank you! I rather learn how to cut my dog's hair than go back to that place again.

Highly recommend! Very professional and accommodating. Truly alleviated my worries of leaving my…read moredogs because I knew they were in good hands.

I was new to the area and I needed to go out of town. I found PAWS and I am so happy I did. My cats…read moreare super shy and he works very hard to find them and try to make sure they are comfortable (and still in here). I feel very lucky to have found this service and he has "cat-sat" for me every time I have needed him, even when I could only give a couple of days notice.