Very responsive team, multiple product options and expert recommendations. This went very well for…read moreus and the awning is perfect!

Owner is a poor business man. Be ware! Was very demanding…read moreregarding payment for awning in full and then leaving it unattended at a loading dock for me to pick up by myself. He also demanded payment in full, prior to ordering. His wife called me two days prior to what he claimed was a factory price increase and instructed me to ZELLE funds to his account. I did so, but ZELLE would not do an immediate transfer (two days). The bank provided him with legitimate confirmation of payment codes for proof of payment. He refused to accept them. At the end of our telephone conversation, he began to swear at me profusely and wanted a 100% money wire to cover payment. In the end, his poor behavior showed his true colors as a shady business man.

Pat, the supposed "owner" of this company, is nothing more than a scam artist. Please do not give…read morethis guy a dime of your money. The other reviews on this page are fake and his company, despite what he will tell you, does not have 31 years of experience in masonry. It is clear he has no experience doing masonry work or managing a business. We hired him to install a concrete pad and a patio at our home after a pleasant quoting experience. Unfortunately, he took advantage of us and in the end, he left our yard far worse that when it started. I could write ten pages of all the problems we've had with this guy and his company but here are the highlights: His ragtag crew of disgruntled workers worked at a snail's pace over the week his team was at our home. They showed up hours later than expected every day and sat around frequently. Pat was only partially present at the job and it became clear he was not communicating with the team actually doing the work because we had to constantly remind them of the details we had discussed with Pat. His crew argued constantly with each other and him. They destroyed our deck in the process of installing the concrete pad and piled tons and tons of dirt, rocks, concrete, and construction debris on the majority of our lawn. We were extremely patient and gave him the benefit of the doubt as he kept making promises that "we would be so happy in the end" and "that the job would be done right." No such luck. After the job took longer than expected, he demanded more money and left us with thousands of dollars of damage to our deck, yard, and many truckloads of debris to remove ourselves. When his workers left for the weekend, we found beer cans buried in our flower beds, whiskey nips and hundreds of cigarette butts strewn about the yard, many screws and rusty nails, and even a bag of human feces hidden in our bushes. I should have taken it as a huge red flag when Pat and his crew began panicking at the sight of a car of one of our neighbor's that resembled an unmarked police vehicle, unfortunately we'd already paid him a good deal for the work and so we were hopeful we would still get the job completed. He claims to be fully bonded and insured and offers an official looking contract and impressive 7 year warranty, but please don't be fooled- his phone number is unlisted, his website is pretty but just newly created, and his address links to a UPS Store. He does not have a legitimate bank account and will immediately cash any checks you give him. He was verbally abusive, sexist, and manipulative and refused to return to finish the job he started.

I agree with the previous reviewer. This company should be avoided and should not be permitted to…read morebe in business. My neighbor found him online and mistakenly called him for a masonry job rebuilding a wall. He saw me and suggested I should have my stone foundation repointed. Pat, the "owner" of this company that he claimed was founded by his grandfather in the 70's.... He is not a mason, but an accomplished scam artist. The job his workers did (on a day way too cold for concrete), was very unprofessional. I expect I would have to pay as much to another mason or more to fix the job. He conned me into paying him the full amount before they were supposed to return to clean up the job and apply a sealant. He needed to go to a check casher to have the check cashed and had hoped I'd pay him cash. He never returned, after assuring me he would and reminding me of the "7 year warranty". His glossy "business card" and website are slick but totally phony. I feel bad for his workers

Mark is truly a rockstar!! He built me a beautiful stone wall to replace a crumbling retaining…read morewall- he came in at 30% less than the other estimates, and was a pleasure to work with- he was creative with the situation, and I got way more than I expected- I thought I was getting something practical, I had no idea it would be so "charming" as well- You can't go wrong with Rockstar Hardscape-

Great work; very happy with every aspect of our new patio! Worksmanship is high quality, price was…read morereasonable, all workers were polite, and job was finished in a timely manner. We recommend Rockstar Hardscape without reservation.

Can't find this company anymore, phone is off line and I have issues with my walkway and a warranty…read morethat's useless if I use them.. if I'm wrong Jerry call me and I will remove this post

we had integrity come in to rebuild our 40 year old driveway. They proposed rebuilding the patio…read moreand walkways -integrating them into the new driveway. Integrity exceeded our expectations. the design and quality of implementation was excellent. It's been a great summer enjoying what they finished at our home. they'll get our call on our next project when it comes! John and Patti

Very unreliable - two no-shows in a row. Hired them for a project, they messaged that will start on…read moreSaturday. No one showed up, no messages, no heads up - nothing. I asked them when will they do the project, reply was - Monday. On Monday they sent a message "on my way", but again - no one showed up! Do not trust their word.

% Great Work. Best Price in Metro West. Removed all Leaves from my yard, not the usual blowing them…read morearound

Quality Excellent Appeal Excellent…read more Service Excellent As a new coastal home-owner, we contacted Shade & Shutter Systems to learn more about what products were available to protect our home. Our call was returned immediately and Paul Craig, owner of the company, provided exceptional detail about the various products and their benefits / drawbacks. We scheduled a site visit; Paul showed up right on time with samples and guided us through the various applications. We selected the VueSafe product. Paul indicated a 2-week lead time... but as Hurricane Sandy approached Paul contacted us on Saturday morning to let us know they had accelerated production and an installer would be on-site that day. The installer, Ed, was prompt, courteous and diligent throughout the installation process. We couldn't be happier. The product is up and already we feel more secure. Many thanks to the entire Shade & Shutter System's team for exceptional customer service and rapid response during an emergency situation.

We are so happy to give a 5 star review to Shade and Shutter Systems Inc. Owning a coastal home…read morefacing north presents special challenges with Cape storms. We selected the electric controlled roll shutter product. From our initial contact with Steve through frequent contact with the project foreman and wonderful installers, the project couldn't have gone better. The local showroom displays all the products to view, and the custom installation looks great. The shutters also seem to be excellent quality. Before the order was sent to the factory, the installers came out to review it to make sure of any special challenges or material that would be required. After installation, which they worked around our schedules, they were careful to explain proper use and maintenance as well. It is obvious that this company takes great pride in their business, and realize that customer service and recommendations mean everything. We are very pleased, and look forward to the shutter protection during storm season.