I've never posted a negative review about a local business, and am sad that I have to leave a less…read morethan stellar one here. I think the issue boiled down to poor communication. Despite me asking several times before our service date to detail what the work included specifically, I was left with a yard that feels unfinished and now have to spend more money on. I contacted Jeff's landscaping because we purchased a house several years ago with a lot of landscaping that we have never had professionally done. I was hoping to have a landscaping company come and edge both the front and back yard areas to make it look polished, and to have everything re-mulched. Jeff came out to the house for an estimate and I explained what we wanted- everything edged and mulched as a "reset and refresh" to all the areas, including the backyard which had not been edged in at least 5 years. I had already done about 50 bags of leaf cleaning and weeding myself before calling him. Jeff articulated understanding what we wanted as we did a walk through, specifically pointing out all the areas that needed to be edged and understood I wanted everything to be clean lines; a fresh start. Jeff sent us a quote shortly after that included both "Spring Cleanup" and mulching. I emailed him back several times asking for details/clarify info what the "spring cleanup" involved because I wanted to be sure it was what I thought it was- blowing out remaining leaves and making a clean, polished edge in both the front and back. He responded that it included Thatching of the lawn, edging of the beds, raking and general cleaning of all areas." I emailed back responding that we had saved up a long time to get this done professionally, and that we were excited to work together. He even kindly got me brown mulch which he doesn't typically carry but I had requested. The day that his team showed up, when I looked out the window I saw the workers edging first thing in the morning- the lines looked pretty haphazard and I was confused- lots of curving lines and right angles and turns and waves in an areas that should be generally straight lines across a mulch bed. Additionally, some things just didn't make sense- for example they cut a mulch bed on the left side of our shed door but not on the right. I went outside to the workers twice and asked if they could just make the lines straight or a gentle curve- I thought they understood. By the time I looked outside again it was worse. I got my phone to call Jeff to see what was going on, but by that time they drove away. Soon after Jeff came with the truck of mulch, ready to spread it. I told him why I was confused, and not liking what I was seeing. Jeff explained that often he comes out and sprays a line for where his workers should edge, and the client can see before it's done- he said "in this case that didn't happen". He didn't explain why. What he did say was that his workers must have "followed the lines where the weeds were growing and stopping", resulting in the strange shape that they chose. I tried to remain fair and calm but expressed how this was frustrating to me, as we had saved a long time for our lawn to look polished and clean and that I felt it wasn't right that a step that normally happens didn't, resulting in a less than optical result. Especially when we had communicated that this was a big deal for us financially. Jeff's reply was that the quoted price included edging of existing beds and that what we should have asked for was that we wanted new beds to be dug since these had been neglected for so long. I am not a landscaper and I'm a first time homeowner- I think I was very clear in stating what we wanted (both in person and via email) and I feel this should have been brought to I my attention before the workers started cutting. Jeff finished mulching, and I again came out after reflecting and expressed my frustration as I looked at the finished product. He said he would come back and fix what he could, which meant tearing out more grass to straighten the lines, and that that was more labor than was originally quoted. Jeff did come back and things look improved- however still not great. And because he fixed the edging after he mulched, I am now left with multiple large areas that require more mulch. I am happy to pay for that mulch, but he is also quoting me an additional amount to have the truck come back to spray the mulch- otherwise I have to do that labor myself. Either way, several hundred of dollars more and there are still areas which don't look like they were professionally landscaped.

Always reliable. Jeff and his crew have been awesome to work with this season. I look forward to…read morehaving his crew work on my property in the 2020 season!

"We hired Bancroft Construction to manage the permitting, pre-construction, demolition and complete…read morebuild of our new modern home. The team's expertise during the whole process was invaluable. They were proactive with the local municipality, ensuring all approvals were secured without delay. They were very professional, communicative and easy to work with. Paul Vitozzi, owner of Bancroft Construction, was incredibly knowledgeable and patient with us as we navigated the building process. If you are looking for a firm that understands the complexities of site preparation and project lifecycles, we highly recommend them."

From the owner: Bancroft Construction is a luxury home building company serving all of MetroWest, South End, Beacon…read moreHill & Boston. Bancroft provides top notch customer service, craftsmanship and professionalism to each and every customer we are privileged to serve through our core values; Honesty, Reliability and Hard Work. At Bancroft Construction, we believe building a home is about more than materials and blueprints — it’s about building relationships based on trust and transparency. We understand that luxury is not just in the finishes, but in the process: clear timelines, open communication, and a team that genuinely cares. From the first consultation to the final walk-through, we treat your home like our own — with meticulous attention to detail and a commitment to excellence at every stage. Our clients return to us and refer us because they know we don’t just build homes — we deliver peace of mind.

I had Twomey and Legare put siding on my house two years ago. The did such a great job I hired them…read moreto put a shed dormer across the back oh my little cape cod house. I cannot say enough about this company. Not only are they superb carpenters and contractors, taking pride in doing things right, but they are excellent communicators and respectful nice people. This was a huge job - removing half the roof, demoing the upstairs, adding framing, walls, insulation, a full bathroom, painting, finishing, etc. Through every step of the way the company was efficient, organized and neat, and kept to the predicted time table. I highly recommend them. I am thrilled with every aspect of the process and result.

I had an amazing experience working with Twomey and Legare Contracting! They were professional,…read morereliable, and delivered fantastic work on schedule. The team was easy to communicate with and clearly love what they do. I highly recommend them to anyone in the North Andover area looking a trust worthy valued company.

Bill has been doing my snow removal for 15 years. He is excellent. We are always shoveled out…read moreearly enough to get to work. He is very reliable and very nice.

If you are in a service business, irrespective of what it is, learn how to communicate. Whatever it…read moreis, it's not my problem. No communication skills and rude. I am sure his services are great but he just lost a several thousand dollars worth of business from me the way he just talked to me. All the best in whatever it is you do.

We have used HiCleaners to do our gutters for the past three years and they do a fantastic job…read moreevery time! This time we had them pressure wash moss off our brick patio, wash our deck, as well as wash our entire house. Vasko did an incredible job on everything, and even did my shed! Highly recommend HiCleaners to anyone looking for these type of services!

This was our first time using Hicleaners and we will definitely use them again and recommend them…read morehighly. From our first communications to the last they were friendly and prompt. Our home hasn't been cleaned like this for around 30 years so it was filthy! Evo and Christopher were on time and did a wonderful job. The house looks brand new. Evo took before and after pictures and a video of Christopher washing windows. I appreciated that. All in all it was a great experience.

We have been renovating an old home over the last few years and the final project was a complete…read morekitchen redo. Eric Rikeman from Adams Kitchen came up with an excellent design, that changed the layout to one that is modern, efficient, and smart looking. The quality of the cabinets is outstanding and the installation was expertly done. We actually had Eric and his team come back recently and do some custom cabinetry in our dining room to match the kitchen. I very highly recommend Adams Kitchens and Eric Rikeman.

My husband and I did a total renovation of an old house, with plenty of "old charm". We worked with…read moreEric, and couldn't have been happier. From the initial planning process to the installation and follow up, Eric was extremely professional and delightful to work with. His customer service was an A++. Would definitely recommend.

Excellent service. Easy to schedule, arrived on time, very fair price. Will hire again.read more

Had half a truck load of stuff I wanted gone, and now it's gone. Quick and easy scheduling and…read moreremoval.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more