T-Mobile

1.0 (3 reviews)

Mobile Phones, Telecommunications, Electronics

Closed • 10:00 am - 8:00 pm

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T-Mobile - Mobile Phones Near Me - Addison, Illinois

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Chris E.

103

241

1 year ago

I have 5 phones and I when I bring in my phones on mobile Tuesdays I expect nothing less than the promotional item for each line.

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Ronald M.

4 years ago

What a horrible experience with this franchise store, this is not a corporate T-Mobile store. I went in to upgrade my phone; the sales person Ashish added an adapter accessory and a protection plan to my account without telling or consulting with me. After reviewing the receipt, I called the store and Ashish said this is how franchise stores enter information and I am not paying for any accessories or protection. Sounded like B.S. as she ws stuttering when caught with the scam. I called T-Mobile customer service and they confirmed store had charged me for accessories and equipment protection. I called the store several times, they would not answer, left a voice mail. Got a call from someone by the name of Mike who identified himself as a manager, he said by law I had to buy an adapter and 360 protection, when I called him out on it and questioned him further; he hung up and blocked my number. These sales people work on commission and that is why they pull these scams. On principle alone, I will file a complaint with T-Mobile corp office, BBB bureau and IL Attorney General's office. Buyers beware, don't shop here, read other reviewson yelp and google, they keep doing this with all their customers. They are giving a T-Mobile a bad name and ripping customers off. This seems to be a common theme against this location in other reviews. read more

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C S.

5 years ago

the guy that helped me Black Friday was so rude I'm switching to Verizon . I've been with sprint for 17+years and this guy ruined it for me. Do better T-Mobile do better! read more

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More info about T-Mobile

1323a W Lake St
Addison, IL 60101
Directions
(630) 628-1845
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in Addison and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1323A W Lake St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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Explore benefits

Prime Telecommunications

5.0

(3 reviews)

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

Dantech

5.0

(10 reviews)

Dan was very accommodating and professional. He was able to get me the type of website I was…read morelooking for- he was accessible and easy to work with. Glad I found him! Highly recommend!

Dan provided great service today! Nice to know we have a trusty IT professional nearby. Thanks!read more

Art's Wired Electronics

4.7

(28 reviews)

Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

I was waiting on a computer for my car and had it immobile in my garage…read more I wanted the remote starter removed and Art was the only outfit that would come out to my house to remove it, as it wasn't running and I couldn't drive it anywhere. Art was supposed to send out a guy to do it but for some reason couldn't make it. Art came out later in the appointed day to complete the job. quick and goes the extra step to take care of his customers...very impressed about how he treats his customers and it i the future if I have any work pertaining to his business. I will be calling Art first. Thanks again, Art.

MTC Networks

4.9

(35 reviews)

Sharif and his team went above and beyond to help onboard our business. From running cabling to…read moremounting hardware, MTC ensured that our business was fully operational before leaving. MTC came out for an initial site survey and was in contact with us during every step of the install. We were provided photos of all the drops, the cabinet, even above ceiling video of the wiring. I highly recommend them to anyone.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

Active Telephone & Data

5.0

(1 review)

I've worked with Active Telephone & Data for about 10 years. They helped us set up data networking…read moreand phones in a remote office and then helped us move the phone equipment to our main office once we closed the remote office. For many years they were our "go-to" provider for anything related to our old Nortel phone system, including helping us recover from a lightning strike. Recently they helped us convert from the Nortel system to their own VOiP solution. The conversion was seamless and the system works flawlessly for our 10 person studio. The best thing about them, and the reason we chose Active Telephone over another solution such as Vonage, is their customer service. If we have any questions or issues, it's great peace of mind to know we can call Marty or Bob and they'll be at our office fixing the issue whenever necessary. I cannot give any higher recommendation than I can for Active Telephone & Data.

From the owner: Active Telephone & Data is operated as a 1-man operation and installs Voice and Data cables, Fiber…read moreOptic cables, paging systems and Wi-Fi networks. I have been in business since 1995 and primarily provide troubleshooting and repair or cables of all kinds, paging systems and data networks. I do not use any subcontractors.

Xpress Cellfixers

4.6

(126 reviews)

•$$

So I had a bunch of virus on my phone and I'm not much of a tech-savvy person so I went to tmobil…read moreand they said they couldn't help me and gave me the address of this store. I went there and there was this guy Nemo(he was a delightful young man) who explained me how this usually happens and what can be done to prevent it in the future. I've been to this store previously but boy this is my new favorite spot for fixing phones if Nemo is gonna be working there I'll go there every single time.

So this place is under new ownership because 2 years ago it was great…read more Now not so much. It's a CASH Only business now, maybe update your website, and yes we see that there are NO REFUNDS posted everywhere in the shop They fixed my 3 IPADS and charged me almost 300 which is up from 50 a screen from 2 years ago. The employee called on the phone and said if you can pay cash that is better. After leaving my debit card home with my daughter I drove to the store only to be told I can't pay with a credit card? SCAMMERS stay away!

T-Mobile - mobilephones - Updated August 2026

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