Sprint to T-Mobile required transition.
Go to the Allen Park store on the hill instead of this one!
23063 Outer Drive
Allen Park MI 48101
The black guy who always seems to be working at all he front desk will intentionally try to swindle you out of your money. I went into the store during Christmas break to find out how to transition from Sprint to T-Mobile. He said that turning in our older model IPhones would give us a $600 dollar credit toward a new iPhone. We said "thank you but we are going to shop around and we will come back if we decided to move forward with T-Mobile". After a few weeks, we came back to the store and a "newer" guy (chubby White guy) was assisting us. As I was explaining the situation to him and letting him know that we had been there before, the black gentleman that had helped us before ran over and started typing on the other employees computer. Then all of a sudden our $600 credit was reduced to $400. The chubby white guy stated that the $600 credit had expired. We went to another T-Mobile store and they told us the $600 credit remained and honored it.
Don't go to this store as the integrity of the employees there lacks any honor.
The other store mentioned above was extremely helpful and straightforward. The manager of the Hill store should be managing both of these stores. read more