Jackson and his team responded to our flooded basement very quickly. They did an awesome job with…read morethe restoration work and we requested a quote from them for the follow-up repair work. Their quote was very competitive and we're using them for the repair work as well. We're very impressed with the quality of their work, level of customer service and responsiveness to our urgent needs. Thank you Jackson and team!

Alright verizon, i have been with you guys since you bought out alltel many moons ago. Couple…read morehiccups in that time but nothing serious. Now i am about ready to drop all my devices on the counter and walk out. Heres why. My husband passed away in December. I stopped at the verizon in Merrill WI on Monday January 9, 2023 with his death certificate and explained i no longer needed his line. They cancelled the line but said they could not take the phone back as it is not a corporate location so they had to call in and have a box/shipping label sent to me to send his phone back in. I get the box on Friday January 13, 2023. I did everything the instructions said to do as far as factory resetting the phone, etc.. i dropped the box off at the UPS store in Wausau WI on Monday January 16, 2023. I received my monthly bill which showed a balance of well over a grand. I contacted verizon via the chat option and they said the device had been received on or around January 22, 2023 approximately. They said they would update my account to reflect the device being returned and accepted. I kept getting texts to return the device. So i contacted verizon again via chat, they reassured me the device had been returned and accepted at the warehouse. Okay great, so why isnt my account updated yet? Well that can take 5-10 business days. Okay fine. Verizon agent tells me it will be updated and not to worry. Few days go by and i get another text to return the device. So i reach out to verizon chat again (this would be beginning of February now). They again reassure me account will be updated and they escalated the ticket to management. February 10, 2023 my bill has still not been updated so i can pay it, i contact verizon chat AGAIN (this being like the 5th time) i am told again the device was returned and accepted and they will need 8-10 business days to complete the expedited ticket and my account should be updated by February 20, 2023 so i can pay my bill. It is February 22, 2023 and i had to reach out to verizon chat again this morning as my account is still not reflecting the correct pricing for my phone line and the tablet line. Now i received an email from verizon financials regarding my "late bill". At this point i posted my complaint all over facebook, within minutes they told me to send them a message on facebook and someone would rectify the situation. So i send a message around 3:30pm on Sunday February 26, 2023. It is now 7:24pm and i have nothing, no answers, no solutions, nothing after 4 hours. They tell me the escalated ticket is still being processed. What happened to the 8-10 business days i was told 20+ days ago? SERIOUSLY! Now today March 2, 2023 I notice an alert on the top of my screen about data usage limited, so i again reach out to verizon. I try calling and after threw attempts i was not able to reach an actual agent. So i went through the chat option as thats the only option i had, there the agent told me my services were suspended after being reassured by the last couple agents that will not happen. I have screen shots. WTF! I am upset. Its like reopening the wound every damn time i have to do this. Having to go through this so many times on the same issue is absolutely rediculous. Do better verizon. For what we pay for your So So service, find a way to rectify this and maybe you wont lose a 15+ year customer. Sincerely, A very pissed off widow.

Wonderful customer service! Joe stayed over 1/2 hour past closing to help us add services and a new…read morephone. He recommended accessories to fit my husbands needs and transferred everything over for us when I cloud couldn't handle it all. He has a Terrific personality and was really nice when our children got antsy. Thank you! We are definitely coming to this location for all of our needs!!

We've had Solarus as our ISP since we moved to Rapids and the service has been great. The price…read moreand performance are much better than when we had Charter/Spectrum (back on the east coast) and we have had only a couple of brief outages. I see a couple of poor reviews, but for us I have no complaints.

Horrible company horrible service, wifi goes out constantly and consistently multiple times a…read moremonth, they never answer there phone or provide updates, often this happens in the middle of the day or in the middle of the night, solarus is terrible and I don't recommend them to anybody

What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider

1 STAR -- Extremely disappointed with the customer service at Batteries Plus in Stevens Point…read more I am extremely upset and disappointed with the way I was treated at this location today. Yesterday, I went to Batteries Plus to have a replacement car key and key fob made. Unfortunately, the store had no power, so the employee asked me to come back later. Instead, I called the store before making another trip. The employee I spoke with yesterday was very helpful. He confirmed that the power was back on, that they had the part I needed, and that although they were a little busy because they had been without power for so long, he could still take care of my key and fob. He gave me an approximate price of $175. I specifically asked if I needed an appointment, and he told me NO. I then asked if I could come back the following day, and he said that would be fine. So I came back today based on the information YOUR EMPLOYEE gave me. Unfortunately, I dealt with a different employee today, and the experience was completely different. When I explained what I needed, his response was, "You know they are so expensive." I told him yes, I knew the price because the employee I spoke with yesterday had already given it to me. He then told me that they do these services without an appointment. I explained that the employee yesterday specifically told me I did not need an appointment. His response? "That's a lie." I was absolutely shocked. I am the customer. I called ahead. I asked questions. I confirmed the price. I asked whether I needed an appointment. I followed the instructions I was given by YOUR employee. If there was a misunderstanding between employees, that is an internal problem that should be handled between employees. I should not have been made to feel like I was lying, stupid, or somehow responsible for their lack of communication. And it wasn't just what he said--it was his entire attitude and the way he spoke to me. I felt uncomfortable and disrespected standing there. At that point, I took my keys and left. I told him he was being rude because, honestly, he was. I completely understand that employees can have stressful days. I understand that stores can be busy. I understand that miscommunication can happen. What I DON'T understand is why a customer who did exactly what she was told should be treated with such disrespect. Your own store advertises key cutting, key fob replacement, and programming services, so I expected a professional customer-service experience. (Batteries Plus⁠) Instead, I walked out feeling embarrassed, frustrated, and extremely disappointed. The way you treat customers matters. A simple, respectful explanation would have been enough. There was absolutely no reason for the attitude or for telling me that what another employee told me was "a lie." I will be taking my business elsewhere. $175 is not an insignificant amount of money, and I am certainly not going to spend it somewhere that makes me feel disrespected before I even receive the service. I hope management sees this review and takes it seriously, because this was not simply a misunderstanding about an appointment. It was a customer-service failure and an unnecessary lack of respect.

I think we've had Amherst for 6 years now. They were the first fiber optic internet in our area. I…read morepay $99.99/month and it's fast enough for gaming, streaming on 2 or 3 TVs at the same time plus scrolling on our phones. I'm pretty sure I've only had to call them for help twice in those 6 years. Always pleasant and helpful. You always get a real local person who knows what they're doing. Had Charter at our previous home and it was horrible! Constantly had to reset it or spend 45 minutes on the phone who would be reading off a card or something trying to tell us how to fix the problem. With kids gaming, we had to pay the highest price for internet or it would be too slow. If we used too much we'd be in some really slow punitive mode. All crazy stuff. So glad to be done with Charter!

Not all the customer service people are friendly and helpful. One of them seems to pride herself on…read moreyelling at customers and making them leave there crying. I have never been treated so badly by a customer service person in all my life. Not all of the customer service people are this way though, so please consider who you talk with when doing business there.

I've been to my fair share of game stores, but this one stands out specifically. Their shelves are…read morealways neat and organized, their employees are knowledgable and are always willing to help and they have a true passion for video games. Have never had any issues with anything pre-owned I've purchased, but if I did, the store has a solid return policy anyways. Their trade-ins aren't always the best, but with a business as big as they are, I can't even begin to imagine what sort of used inventory they deal with at a corporate wide level. So just be smart about what you trade and you'll be fine! Would highly recommend this GameStop!

This was 10/10. Asked for baked beans. They promptly sent it over via amazon blimp. Would do againread more

I had a great experience at Boost Mobile. Aleks was very knowledgeable and helpful. He found me…read morethe right phone for the right price. I will definitely be taking my future business to him, and I recommend Boost Mobile in Stevens Point to all my friends.

Sales associate Eric is very knowledgeable and willing to assist you. Alltel serves a very large…read morerural area in Central WI with good reception throughout the state.